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Find the home of your career
We are seeking an experienced and proactive Health and Safety Specialist to oversee and drive health, safety, and environmental compliance across all aspects of our operations.
This role will be critical in ensuring the safety of our employees, contractors, clients, and the public. The ideal candidate will be hands-on, solutions-focused, and able to adapt health and safety standards to a dynamic and fast-paced industry.
Does this sound like you? Here’s what you need to have to match our requirements:
<ul>
<li>A minimum of 2 years proven experience as a Health and Safety Officer in a related field.</li>
<li>A Diploma or Degree level qualification in Health and Safety.&nbsp;</li>
<li>Strong knowledge of relevant health, safety, and environmental legislation and best practices.</li>
<li>Good analytical skills and attention to detail for risk assessment and incident investigation.</li>
<li>Be willing to learn and attend further training to keep up with latest updates;</li>
<li>Excellent communication and interpersonal skills, with the ability to engage all levels of the workforce.</li>
<li>Ability to work independently, be proactive and driven, and manage multiple projects and deadlines.</li>
<li>Proficient with Microsoft Office Suite (Word, Excel, PowerPoint) and health and safety reporting tools.</li>
<li>Being in possession of a valid driver's license (Having your own transport is often needed for site inspections).</li>
<li>Fluent in English and ability to communicate with authorities.</li>
</ul>
Here’s how you can hit a few plus points for this position:
<ul>
<li>First Aid at Work qualification.</li>
<li>Experience with ISO standards.</li>
<li>Knowledge of industry specific risks such as working at heights, RF (radiofrequency) awareness, fibre optic safety, and lone working protocols.</li>
<li>Training delivery experience.</li>
</ul>
If this describes you, then this is a glimpse of what you'll be doing:
<ul>
<li>Act as the competent person on H&amp;S matters in relation to GO group, as well as a focal point on all H&amp;S measures adopted or to be adopted by the Company.</li>
<li>Provide necessary advice on H&amp;S strategic direction to ensure that the Company abides with relevant H&amp;S regulations and best practices as well as to provide direction on legal developments and new work practices.</li>
<li>Confirm that new work practices adopted are in line with H&amp;S standards and do follow established work practices.</li>
<li>Suggest improvements on the implementation of H&amp;S regulations to maximise efficiency.</li>
<li>Keep updated with all new developments in the field.</li>
<li>Update the H&amp;S manual to reflect all changes in regulations and best practices.</li>
<li>Establish good relationships with the respective Occupational Health and Safety Authorities.</li>
<li>Continuously provide H&amp;S awareness to all employees.</li>
<li>Coordinate H&amp;S liaison officers and management to ensure that all employees are following established practices in the H&amp;S Manual.</li>
<li>Provide advice and support to H&amp;S liaison officers and management on compiling and upkeep of H&amp;S risk assessments.</li>
<li>Investigate and analyse all cases of injuries suffered on the place of work or that occur within the Company premises. This support should also be provided out of office hours if injury is very serious or fatal.</li>
<li>Support and assist on cases of ‘Return to Work’ to ensure that employees on long sickness or injury are fit to return to work.</li>
<li>Coordinate medical tests for employees who are exposed to strenuous work, confined spaces and working at heights.</li>
<li>Coordinate eye tests for regular VDU users.</li>
<li>Support in the implementation of employee wellbeing initiatives.</li>
<li>Provide necessary support to employees who are undergoing social or occupational difficulties.</li>
<li>Manage the PPE store by determining what PPE is required, what stock levels should be maintained and to provide the necessary equipment when and as required by employees.</li>
<li>Provide the necessary training on H&amp;S, correct use of PPE and HR practices when and as required.</li>
<li>May be assigned different duties in accordance with business exigencies.</li>
</ul>
What’s in it for you? 
Joining our team comes with a lot of benefits! Here’s a glimpse of what we’ll offer you for being brilliant:&nbsp;
<ul>
<li>Flexible working arrangements to suit different needs&nbsp;</li>
<li>No more bills! Free UNLIMITED GO services for your home and mobile&nbsp;</li>
<li>Four weeks paid birth-leave for all non-birthing parents&nbsp;</li>
<li>Private Hospital Health Insurance, to protect you from unexpected, high medical costs&nbsp;</li>
<li>A budget to purchase your next mobile device&nbsp;</li>
<li>A budget to spend on your own personal and/or professional development&nbsp;</li>
<li>Therapy sessions to support your needs in collaboration with Richmond Foundation&nbsp;&nbsp;</li>
<li>A budget dedicated to your children’s summer school costs&nbsp;</li>
</ul>
… and more!

We'll recruit as soon as we find our match. Don't think twice - apply now!

Find the home of your career
We are seeking an experienced and proactive Health and Safety Specialist to oversee and drive health, safety, and environmental compliance across all aspects of our...

Health & Safety Specialist

Your ideas make the difference&nbsp;
We’re looking for a highly motivated individual, a natural leader who has a passion for people, sales and all things technical to join our Gozo Retail Team.&nbsp;
Our Team Leaders have an important role to play in the overall running of our outlets: whether through supporting our agents during rush hour, training a new team member, or sharing ideas on how we can further reach out to our clients and convince them to take our latest offers, you will ensure that things in our retail outlet will keep on improving.&nbsp;
We’re looking for an individual who is already familiar with our approaches and systems. If you can lead by example, and have the ability to quickly prioritise the urgency of certain situations, you will thrive in this position and environment.&nbsp;&nbsp;
Does this sound interesting to you? Here’s what you would preferably have to match our requirements&nbsp;&nbsp;
<ul>
<li>'A' Level Standard of Education;&nbsp;</li>
<li>Have experience working in a retail and customer care environment;&nbsp;</li>
<li>Have a proven track record to lead and coach a team to a high standard;&nbsp;</li>
<li>Have experience working to targets and the ability to monitor performance against targets and take action accordingly;&nbsp;</li>
<li>Be enthusiastic, flexible, committed and hardworking;&nbsp;</li>
<li>Possess the ability to motivate and lead a team to achieve results.&nbsp;</li>
</ul>
If this describes you, then this is a glimpse of what you will doing:&nbsp;&nbsp;
<ul>
<li>Supervise, mentor and coordinate any staff assigned;&nbsp;</li>
<li>Assist and liaise with other teams within Consumer Sales and other Groups within the company, whenever the need arises;&nbsp;</li>
<li>Assume responsibility for all entries done which are related to customer information and the provisioning and or de-provisioning of services;&nbsp;</li>
<li>Assume responsibility for entries in the point of sale system and cash till and all required reconciliation, including stock items;&nbsp;</li>
<li>Assume responsibility for the standard and ad-hoc reports and information related to all outlet activities;&nbsp;</li>
<li>Attend and participate in special fairs, promotional events and exhibitions whenever required;&nbsp;</li>
<li>Ensure that all customer queries and complaints are attended to and resolved according to the company’s service levels;&nbsp;</li>
<li>Ensure the effective handling of incoming and outgoing communications and other correspondence;&nbsp;</li>
<li>General clerical duties;&nbsp;</li>
<li>Observe roster hours and display flexibility in duties and working hours and working of shifts where necessary to ensure that a supervisory role is available all the time at each outlet under own responsibility;&nbsp;</li>
<li>Promote and sell the Company’s portfolio of services;&nbsp;</li>
<li>Provide the necessary support for all Consumer Sales channels;&nbsp;</li>
<li>Effectively contribute and ensure an exceptional customer experience within all outlets, in line with the company’s mission and policies;&nbsp;</li>
<li>Ensure that all stock items are tracked from delivery to dispatch/sale to/from the outlets under own responsibility;&nbsp;</li>
<li>Manage stock levels and liaise with other teams within Consumer Sales and other teams to ensure that outlets are adequately stocked and ready for business;&nbsp;</li>
<li>Work to achieve and exceed sales targets for the range of products and services in line with the company’s business plans and policies;&nbsp;</li>
<li>Undertake training courses as and when required to ensure in-depth knowledge of the systems and offering of the company;&nbsp;</li>
<li>Ensure a smart and clean appearance at all times during the execution of this function in line with Company policy;&nbsp;</li>
<li>Cooperate with and assist management as and when required;&nbsp;</li>
<li>Other duties normally associated with such a position;&nbsp;</li>
<li>The selected candidate/s will be required to work shifts, be flexible in working hours and undertake the necessary training related to their duties.&nbsp;</li>
</ul>
What’s in it for you? Joining our team comes with a lot of benefits!&nbsp;
Here’s a glimpse of what we’ll offer you for being brilliant:&nbsp;&nbsp;
<ul>
<li>Excellent commission reward scheme&nbsp;</li>
<li>No more bills! Free UNLIMITED GO services for your home and mobile&nbsp;</li>
<li>Four weeks paid birth leave for all non-birthing parents&nbsp;</li>
<li>Private Hospital Health Insurance, to protect you from unexpected, high medical costs&nbsp;</li>
<li>A budget to spend on your own personal and/or professional development&nbsp;</li>
<li>Therapy sessions to support your needs in collaboration with Richmond Foundation&nbsp;</li>
<li>A budget dedicated to your children’s summer school costs&nbsp;</li>
<li>And more…</li>
</ul>
We'll recruit as soon as we find our match. Don't think twice - apply now!&nbsp;

Your ideas make the difference&nbsp;
We’re looking for a highly motivated individual, a natural leader who has a passion for people, sales and all things technical to join our Gozo Retail...

Team Leader - Retail (Gozo)

Walk into your future.
Do you consider yourself as someone who has a practical approach, attention to detail and is able to work autonomously and responsibly, whilst observing all health and safety guidelines?
We are on the lookout for an Electrical &amp; HVAC Technician in order to maintain the good condition and functionality of our premises, by being able to monitor and inspect the condition of HVAC’s, fire systems and electrical power system (including UPSes and DC Backup power system), assisted by fellow technicians. The Licensed Technician will be supervising contractors during scheduled maintenance, projects and conducting general maintenance and repairs on facility equipment and property.&nbsp;
Does this sound like you? Here’s what you need to have to match our requirements:
<ul>
<li>The selected candidate must have a valid electrical certification in electrical wirings and fittings (Wireman license A).</li>
<li>The candidate shall also be required to be willing to complete the Wireman License B;</li>
<li>Excellent Team Player and eager to keep on learning throughout his/her career;</li>
<li>Strong problem-solving skills;</li>
<li>Must be able to work on your own initiative, with minimal supervision;</li>
<li>Candidate must possess a valid driving licence;</li>
</ul>
Here’s how you can hit a few plus points for this position:
<ul>
<li>MCAST or technical institute MQF level 4 qualification (Diploma) in Mechanical/Electrical Engineering or equivalent will be considered as an asset</li>
<li>Wireman License B</li>
<li>Demonstrated experience on Air-conditioning and electrical systems</li>
<li>Basic understanding of access control, security and fire systems;</li>
<li>Fluency in Maltese &amp; English.</li>
</ul>
If this describes you, here’s a glimpse of what you will be doing in this position:
<ul>
<li>Assisting colleague technicians on the daily operational and ad-hoc duties/installations as per the section’s team calendar;</li>
<li>Supervising and ensuring contractors are working consistently with health and safety standards and internal policies and procedures;</li>
<li>Bringing to the superior's attention the requests for ordering of materials required for the completion of assigned work. Furthermore, the technician is also required to fill in and update any work-related records, such as the daily reports'</li>
<li>Preparing adequate material and tools, while asking for any assistance to perform the work satisfactorily, effectively and efficiently.</li>
<li>Maintaining the highest level of safety, housekeeping, quality, and accurate documentation at all times. Also expected to always take good care and make good use of any tools or power equipment under their responsibility;</li>
<li>Performing initial fault analysis for the plant electrical and mechanical systems;</li>
<li>Performing manual repairs and installations as necessary.</li>
<li>Diagnosing and resolving electrical issues, as well as installing electrical systems.</li>
<li>Surveying buildings as well as electrical, mechanical and ELV systems to ensure they are consistent with health and safety regulations and flag any shortcomings;</li>
<li>Required to work on an on-call roster.</li>
<li>Handling any ad-hoc assignments as may be requested from time-to-time;</li>
</ul>
What’s in it for you? 
Joining our team comes with a lot of benefits! Here’s a glimpse of what we’ll offer you for being brilliant:&nbsp;&nbsp;&nbsp;
<ul>
<li>No more bills! Free UNLIMITED GO services for your home and mobile&nbsp;&nbsp;</li>
<li>Four weeks paid birth-leave for all non-birthing parents&nbsp;&nbsp;</li>
<li>Private Hospital Health Insurance, to protect you from unexpected, high medical costs&nbsp;&nbsp;</li>
<li>A budget to spend on your own personal and/or professional development&nbsp;&nbsp;</li>
<li>Therapy sessions to support your needs in collaboration with Richmond Foundation&nbsp;&nbsp;&nbsp;</li>
<li>A budget dedicated to your children’s summer school costs&nbsp;</li>
</ul>
...and more!
We'll recruit as soon as we find our match. Don't think twice - apply now!

Walk into your future.
Do you consider yourself as someone who has a practical approach, attention to detail and is able to work autonomously and responsibly, whilst observing all health and safety...

Electrical & HVAC Technician

Shaping the Future Together

Are you passionate about numbers and eager to make an impact within a dynamic organisation? We’re looking for an enthusiastic and detail-oriented Senior Accountant to join our team at GO Group. This is a hands-on role where you’ll be responsible for supporting day-to-day financial operations, ensuring strong financial control, and contributing to the monitoring and accuracy of the Group’s balance sheet across multiple entities, including GO plc and its subsidiaries.

You will play a central part in the preparation of financial statements, while also having the opportunity to work closely with teams across the Group and directly support the Head of Finance &amp; Sustainability and the Chief Financial Officer. If you're ready to bring your expertise into a collaborative and fast-paced environment, this could be the role for you.

Does this sound like you? Here’s what you need to have to match our requirements:
<ul>
<li>A fully qualified accountant (ACCA or equivalent).</li>
<li>2-3 years post-qualification experience.</li>
<li>Solid understanding of accounting principles and financial control processes.</li>
<li>Advanced Microsoft Excel skills, including experience with complex formulas, pivot tables, and data analysis tools, along with a willingness to learn and adapt to new financial systems.</li>
<li>Excellent attention to detail and the ability to work under pressure.</li>
<li>A proactive attitude with the ability to work independently and manage multiple tasks.</li>
<li>Strong communication skills and a collaborative mindset.</li>
<li>Proficiency in PowerPoint with the ability to prepare and present clear, insightful financial presentations.</li>
<li>Flexibility to work additional hours during peak periods, such as audit season and board reporting cycles.</li>
</ul>

This is how you can hit a few more plus points for this position:
<ul>
<li>Experience working within a Group environment.</li>
<li>Experience with consolidation of financial statements.</li>
</ul>

If this describes you, here’s a glimpse of what you will be doing in this position:

<ul>
<li>Taking a lead with the preparation and finalisation of financial statements for various entities within the Group, including presentations to senior management.</li>
<li>Supporting day-to-day accounting operations and ensuring strong internal financial controls.</li>
<li>Monitoring balance sheet movements and preparing reconciliations in a timely and accurate manner.</li>
<li>Collaborating with teams across the Group to gather financial data and insights.</li>
<li>Assisting with audit preparations and other key reporting requirements.</li>
</ul>

What’s in it for you?&nbsp;
Joining our team comes with a lot of benefits! Here’s a glimpse of what we’ll offer you for being brilliant:&nbsp;
<ul>
<li>Benefit from working within a hybrid organisation, enjoying a balance between working from the office or any other location of your preference&nbsp;</li>
<li>Flexible working arrangements to suit different needs&nbsp;</li>
<li>No more bills! Free UNLIMITED GO services for your home and mobile&nbsp;</li>
<li>Four weeks paid birth-leave for all non-birthing parents&nbsp;</li>
<li>Private Hospital Health Insurance, to protect you from unexpected, high medical costs&nbsp;</li>
<li>A budget to purchase your next mobile device&nbsp;</li>
<li>A budget to spend on your own personal and/or professional development&nbsp;</li>
<li>Therapy sessions to support your needs in collaboration with Richmond Foundation&nbsp;&nbsp;</li>
<li>A budget dedicated to your children’s summer school costs&nbsp;</li>
<li>The opportunity to work from literally anywhere – being able to work from abroad…&nbsp;</li>
</ul>

… and more!

We'll recruit as soon as we find our match. Don't think twice - apply now!

Shaping the Future Together

Are you passionate about numbers and eager to make an impact within a dynamic organisation?  We’re looking for an enthusiastic and detail-oriented Senior Accountant to...

Senior Accountant

Discover What's Possible!
Are you ready to take on a dynamic and rewarding role in the world of enterprise telecommunications? We’re looking for a passionate and results-driven Senior Sales Executive – Enterprise Services to join our team.
In this role, you will be responsible for driving sales of large-scale, complex IT enterprise solutions for GO Plc's B2B clients. From prospecting to closing, you will manage the entire sales cycle, ensuring seamless delivery of tailored solutions that meet customer needs.
Does this sound like you? Here’s what you need to have to match our requirements:
<ul>
<li>5 years of commercial experience working within the Telecom and/or IT Industry, with a background in either technical support, product development or project management.&nbsp;</li>
<li>A Diploma in a Technical Subject</li>
<li>Experience dealing with various Suppliers and Operators.</li>
<li>Willingness to learn about our broad range of products and services offered by the Enterprise Solutions Team.</li>
<li>Proven ability in lead generation, qualification, solution design, negotiation, and deal closure.</li>
<li>Strong and effective client facing communication skills, sales drive, and attention to detail.</li>
<li>Self-motivated, able to work under minimal supervision, and perform well under pressure.</li>
<li>Ability to analyze customer needs, identify key market segments, and align solutions with business objectives</li>
<li>Track and manage sales pipelines, forecasts, and KPIs (revenue growth, client acquisition, retention, and closure rates).</li>
<li>Ability to stay updated on industry trends, emerging technologies, and competitive landscapes.</li>
<li>Proficiency in using Office Applications.&nbsp;</li>
<li>Possession of a valid driving license.&nbsp;</li>
</ul>
This is how you can hit a few more plus points for this position:
<ul>
<li>A Degree level qualification in a Technical Subject.</li>
<li>Hands on experience on Technical Support, IT Management, Networks and Systems Management.</li>
<li>Previous experience in preparing, managing, and submitting successful public tender applications.</li>
</ul>
If this describes you, here’s a glimpse of what you will be doing in this position:
<ul>
<li>Identify and engage potential clients to expand business opportunities.</li>
<li>Develop strategic partnerships by exploring and evaluating potential business deals.</li>
<li>Maintain strong client relationships to ensure long-term business growth.</li>
<li>Assess client needs and provide tailored solutions, aligning products and services with business objectives.</li>
<li>Analyze technical requirements and collaborate with pre-sales engineers, project managers, and product teams to design and propose appropriate technical solutions to meet client needs.&nbsp;</li>
<li>Develop and present compelling sales proposals and quotations from both technical and commercial perspectives.</li>
<li>Lead the end-to-end tendering process, including bid preparation and submission.</li>
<li>Work closely with legal and finance teams to ensure that terms and conditions are favorable to the company while meeting client needs.</li>
<li>Prepare and manage sales contracts, ensuring compliance with business policies.</li>
<li>Negotiate and secure contracts, optimizing terms for both the company and clients.</li>
<li>Oversee product handover, ensuring seamless installation and operational success.</li>
<li>Supervise installation processes and address initial technical challenges.</li>
<li>Liaise with customers post-installation to assess performance and coordinate necessary modifications.</li>
<li>Address customer technical inquiries and provide solutions to enhance satisfaction.</li>
<li>Monitor support requests, ensuring products and services meet expectations.</li>
<li>Conduct performance evaluations and implement improvements based on client feedback.</li>
<li>Manage relationships with suppliers and partners to ensure timely procurement of stock, equipment, and services.</li>
<li>Optimize inventory levels to meet operational and project demands.</li>
<li>Analyze market trends, customer feedback, and sales performance to drive strategic decisions.</li>
</ul>
What’s in it for you?
Joining our team comes with a lot of benefits! Here’s a glimpse of what we’ll offer you for being brilliant:&nbsp;
<ul>
<li>Benefit from working within a hybrid organisation, enjoying a balance between working from the office or any other location of your preference&nbsp;</li>
<li>Flexible working arrangements to suit different needs&nbsp;</li>
<li>No more bills! Free UNLIMITED GO services for your home and mobile&nbsp;</li>
<li>Four weeks paid birth-leave for all non-birthing parents&nbsp;</li>
<li>Private Hospital Health Insurance, to protect you from unexpected, high medical costs&nbsp;</li>
<li>A budget to purchase your next mobile device</li>
<li>A budget to spend on your own personal and/or professional development&nbsp;</li>
<li>Therapy sessions to support your needs in collaboration with Richmond Foundation&nbsp;&nbsp;</li>
<li>A budget dedicated to your children’s summer school costs&nbsp;</li>
<li>The opportunity to work from literally anywhere – being able to work from abroad</li>
<li>Generous relocation package as well as any assistance needed for your smooth transition to Malta.</li>
</ul>
… and more!&nbsp;

Discover What's Possible!
Are you ready to take on a dynamic and rewarding role in the world of enterprise telecommunications? We’re looking for a passionate and results-driven Senior Sales Executive...

Senior Sales Executive – Enterprise Services

Discover what's possible!
Are you interested in working in the dynamic and exciting world of telecommunications? We're looking for vibrant and energetic individual to join our Wholesale and International Services Team.&nbsp;
As an International and Wholesale Specialist, you will be responsible for building and maintaining strong business relationships with international carriers and local operators to safeguard existing services, drive revenue from new service sales, and expand into new markets.
Does this sound like you? Here’s what you need to have to match our requirements:
<ul>
<li>Minimum two years of experience in a sales role, within the Telecom, Wholesale Data or IT sector.&nbsp;</li>
<li>Self-motivated, results-driven, and capable of working both independently and within a team.</li>
<li>Strong interpersonal and communication skills to negotiate effectively with clients as well as within the organisation.&nbsp;</li>
<li>Experience in drafting compelling sales proposals and delivering effective solutions.</li>
<li>Strong project management skills, with the ability to coordinate service delivery across multiple stakeholders.</li>
<li>A strong technical understanding of telecommunications services, networks, and industry trends, with a passion for staying up to date with innovations.</li>
<li>Highly proficient in Microsoft Office applications, particularly Excel at an advanced level</li>
<li>Ability to learn on the job and take on board new working concepts.</li>
</ul>
This is how you can hit a few more plus points for this position:
<ul>
<li>Experience working with local and international networks, wholesale carrier operations, and the sale of telecom services and equipment, is preferred.</li>
<li>Experience with CRM and billing systems such as Cerillion, Salesforce, Monday, or similar platforms is preferred.</li>
<li>A bachelor’s degree in business, Engineering, Telecommunications, or a related field, is preferred.&nbsp;</li>
<li>Experience in drafting and vetting master services agreements, service level agreements and responding to questionnaires related to service offerings.</li>
</ul>
If this describes you, here’s a glimpse of what you will be doing in this position:
<ul>
<li>Actively identify and pursue new market opportunities, leveraging industry insights to develop innovative business strategies.</li>
<li>Act as the liaising point and interface between the wholesale customer and other sections within GO or other 3rd parties.</li>
<li>Generate and evaluate new leads, assess partner requests, and manage the full sales cycle from negotiation to closure.</li>
<li>Promote the company’s service portfolio, upselling solutions to existing customers based on technical and commercial requirements.</li>
<li>Represent the company at international conferences, trade events, exhibitions, and meetings to establish new business connections.</li>
<li>Formulate detailed technical proposals and solutions tailored to customer requirements, ensuring feasibility and cost-effectiveness.</li>
<li>Provide in-depth cost calculations and analyses to optimise service pricing while maintaining profitability.</li>
<li>Oversee the provisioning, commissioning, and integration of services, ensuring seamless implementation.</li>
<li>Maintain and update technical records in internal systems while ensuring accurate handover documentation for customers.</li>
<li>Monitor and ensure compliance with service level agreements, identifying performance gaps and raising claims where necessary.</li>
<li>Oversee billing reconciliation, payment statement vetting, and revenue assurance to ensure financial accuracy.</li>
<li>Support contract management, assisting with drafting amendments and new agreements.</li>
<li>Stay up to date with industry innovations, technological advancements, and market trends to align the company’s services with emerging opportunities.</li>
<li>Analyse market conditions, bid success rates, sales trends, and traffic data to propose product enhancements and pricing adjustments.</li>
<li>Generate reports, demand forecasts, and performance insights to support strategic decision-making.</li>
<li>Continuously refine operational workflows and procedures to improve efficiency and service delivery.</li>
<li>Assist in the development and execution of strategic plans aimed at expanding the international and wholesale business.</li>
</ul>
What’s in it for you?
Joining our team comes with a lot of benefits! Here’s a glimpse of what we’ll offer you for being brilliant:&nbsp;
<ul>
<li>Benefit from working within a hybrid organisation, enjoying a balance between working from the office or any other location of your preference&nbsp;</li>
<li>Flexible working arrangements to suit different needs&nbsp;</li>
<li>No more bills! Free UNLIMITED GO services for your home and mobile&nbsp;</li>
<li>Four weeks paid birth-leave for all non-birthing parents&nbsp;</li>
<li>Private Hospital Health Insurance, to protect you from unexpected, high medical costs&nbsp;</li>
<li>A budget to purchase your next mobile device</li>
<li>A budget to spend on your own personal and/or professional development&nbsp;</li>
<li>Therapy sessions to support your needs in collaboration with Richmond Foundation&nbsp;&nbsp;</li>
<li>A budget dedicated to your children’s summer school costs&nbsp;</li>
<li>The opportunity to work from literally anywhere – being able to work from abroad</li>
<li>Generous relocation package as well as any assistance needed for your smooth transition to Malta.</li>
</ul>
… and more!&nbsp;
We'll recruit as soon as we find our match. Don't think twice - apply now!

Discover what's possible!
Are you interested in working in the dynamic and exciting world of telecommunications? We're looking for vibrant and energetic individual to join our Wholesale and...

International & Wholesale Sales Specialist

Be where the world is going!
Are you a strategic sales leader with a passion for driving growth? We’re looking for a results-driven Enterprise Sales Manager to shape sales strategy, build strong client relationships, and lead a high-performing team.
In this role, you’ll expand our enterprise portfolio, close major deals, and optimize sales processes while mentoring your team to success. If you have a killer sales mindset, leadership skills, and a drive to exceed targets, this is your chance to make a big impact in a fast-paced environment.&nbsp;
Does this sound like you? Here’s what you need to have to match our requirements:
<ul>
<li>Minimum 3 years in sales, with a strong track record in Telco, Datacentres, and Cloud solutions.</li>
<li>Strong understanding of telco products (VoIP, VoBB, wired/wireless networks, data services, fibre optics).</li>
<li>Prior experience managing and motivating a high-performing sales team.&nbsp;</li>
<li>Proven ability to develop and execute sales strategies aligned with business goals.</li>
<li>Experience in lead generation, prospecting, and pipeline management.</li>
<li>Demonstrated skills in negotiating and closing large, complex deals with enterprise clients.</li>
<li>Excellent presentation and communication skills for product demos, proposals, and pitches.</li>
<li>Strong analytical skills for market analysis, competitor research, and sales forecasting.</li>
<li>Ability to interpret KPIs and sales data to drive decision-making and optimize performance.</li>
<li>Up-to-date knowledge of telecom, financial, public sector, and datacentre industries, including trends, new technologies, and competitive landscape.</li>
<li>Excellent mentoring, coaching, and team-building skills.</li>
<li>Ability to set performance goals, monitor progress, and implement improvement plans.</li>
</ul>
This is how you can hit a few more plus points for this position:
<ul>
<li>Familiarity in Cloud Computing (IaaS, PaaS, SaaS)</li>
<li>Familiarity with Cybersecurity, Datacentres, and Enterprise IT.</li>
</ul>
If this describes you, here’s a glimpse of what you will be doing in this position:
<ul>
<li>Develop and implement sales strategies based on industry trends, customer needs, and market opportunities.</li>
<li>Works closely with senior leadership to set revenue targets, sales forecasts, and growth objectives.</li>
<li>Oversee and maximize the company’s revenue streams by aligning pricing, product positioning, and sales efforts with strategic business goals.</li>
<li>Oversee and refine sales processes to improve efficiency, team productivity, and customer acquisition.</li>
<li>Build and nurture strong relationships with key decision-makers to establish trust and facilitate deal closure.</li>
<li>Lead and support major deal negotiations, particularly for high-value or complex contracts.</li>
<li>Understand customer pain points and ensure the company’s solutions are meeting market demands.&nbsp;</li>
<li>Works with technical, legal and account management team to ensure smooth deal execution and post-sale transition.</li>
<li>Set performance goals for the sales team and track individual and team progress against key performance indicators (KPIs).</li>
<li>Report on key metrics, including revenue performance, sales pipeline health, and team progress to management.</li>
<li>Analyse and adopt best practices to continuously improve sales performance and team efficiency.</li>
<li>Stay updated on industry trends, competitor offerings, and emerging technologies to maintain a competitive edge.</li>
<li>Enhance brand positioning and market awareness to attract new customers and retain existing ones.</li>
<li>Build and manage strategic partnerships, joint ventures, and alliances to expand the company’s reach and capabilities.</li>
<li>Lead and mentor the sales team, ensuring high performance and continuous professional development.</li>
</ul>
What’s in it for you?
Joining our team comes with a lot of benefits! Here’s a glimpse of what we’ll offer you for being brilliant:&nbsp;
<ul>
<li>Benefit from working within a hybrid organisation, enjoying a balance between working from the office or any other location of your preference.</li>
<li>Flexible working arrangements to suit different needs.&nbsp;</li>
<li>No more bills! Free UNLIMITED GO services for your home and mobile&nbsp;</li>
<li>Four weeks paid birth-leave for all non-birthing parents&nbsp;</li>
<li>Private Hospital Health Insurance, to protect you from unexpected, high medical costs&nbsp;</li>
<li>A budget to purchase your next mobile device&nbsp;&nbsp;</li>
<li>A budget to spend on your own personal and/or professional development&nbsp;</li>
<li>Therapy sessions to support your needs in collaboration with Richmond Foundation&nbsp;&nbsp;</li>
<li>A budget dedicated to your children’s summer school costs&nbsp;</li>
<li>The opportunity to work from literally anywhere – being able to work from abroad&nbsp;</li>
</ul>
… and more!
We'll recruit as soon as we find our match. Don't think twice - apply now!

Be where the world is going!
Are you a strategic sales leader with a passion for driving growth? We’re looking for a results-driven Enterprise Sales Manager to shape sales strategy, build strong...

Enterprise Sales Manager

Drive Customer Satisfaction, Elevate Your Career!
We are looking for ambitious individuals who are able to connect with absolutely anyone. Our contact centre team values a customer-centric approach and ensure, more than anything else, to provide support to our customers in the best way possible.&nbsp;
The role of customer care agent is critical for us. You will often be the primary point of contact for our customers when they really need us the most. Your mission is to interact with customers through various channels, providing general service/product information and troubleshooting service or technical problems.&nbsp;
Expected Hours of Work: This is a full-time position 40 hours/week Monday to Sunday on a scheduled roster. Availability of evenings and weekend work is required. 
Does this sound interesting to you? Here’s what you must have to match our requirements: 
<ul>
<li>Strong command of verbal and written communication in the English and Maltese language;&nbsp;</li>
<li>In possession of a school leaving certificate and/or MQF Level 1, and/or 1-year continuous working experience;&nbsp;</li>
<li>Proficient in MS computer applications;&nbsp;</li>
<li>Ability to think on your feet and meet customers at their level;&nbsp;</li>
<li>Ability to multitask effectively and handle stressful situations appropriately;&nbsp;</li>
<li>Excellent data entry and typing skills.&nbsp;</li>
</ul>

Does this sound like you? Here’s how you can hit a few plus points for this position: 
<ul>
<li>1 year of continuous experience in a contact centre environment;&nbsp;</li>
<li>3 O’ Level passes or equivalent and/or a recognised MQF level 2 qualification;&nbsp;</li>
<li>Ability to add personality to interactions: Be conversational – yet professional;&nbsp;</li>
<li>Superior listening skills and knowledge of customer service practices and principles.&nbsp;</li>
</ul>

​If this describes you, then this is a glimpse of what you'll be doing: 
<ul>
<li>Provide an excellent standard of service of but not only product and service information on online, e-mail, calls and any other support channel to ensure that customers’ expectations are met and exceeded;&nbsp;</li>
<li>Ensure that all problems are resolved speedily achieving high levels of first contact resolution and excellent customer satisfaction;&nbsp;</li>
<li>Carry out effective troubleshooting, following up of interactions and logging of customer conversations as per standard operating procedures;&nbsp;</li>
<li>Be capable of identifying new sales, upselling or cross-selling opportunities and seal the deal immediately;&nbsp;</li>
<li>Be responsive and flexible to business working hours and team needs, maintaining a professional approach at all times;&nbsp;</li>
<li>Regularly meet targets set by line management;&nbsp;</li>
<li>Corresponding with customers or enquirers via calls, and digital channels such as but not only WhatsApp, live chat, email and social media according to company practices;&nbsp;</li>
<li>Alert the line management of trends in customer interactions;&nbsp;</li>
<li>Be prepared to undergo further training to keep abreast with customers’ needs;&nbsp;</li>
<li>Process sales orders and agreements;&nbsp;</li>
<li>Other duties as assigned.&nbsp;</li>
</ul>

What’s in it for you?
Joining our team comes with a lot of benefits! Here’s a glimpse of what we’ll offer you for being brilliant:&nbsp;&nbsp;
<ul>
<li>No more bills! Free UNLIMITED GO services for your home and mobile&nbsp;</li>
<li>Four weeks paid birth-leave for all non-birthing parents&nbsp;</li>
<li>Private Hospital Health Insurance, to protect you from unexpected, high medical costs&nbsp;</li>
<li>A budget to spend on your own personal and/or professional development&nbsp;</li>
<li>Therapy sessions to support your needs in collaboration with Richmond Foundation&nbsp;</li>
<li>A budget dedicated to your children’s summer school costs&nbsp;</li>
<li>And more…&nbsp;</li>
</ul>
We'll recruit as soon as we find our match. Don't think twice - apply now!

Drive Customer Satisfaction, Elevate Your Career!
We are looking for ambitious individuals who are able to connect with absolutely anyone. Our contact centre team values a customer-centric approach...

Customer Care Agents

See more. Do more. Be more.&nbsp;
We are looking for enthusiastic Telesales Agents to turn lead opportunities into actual sales figures and be rewarded. Are you well-versed to engage in conversations with customers both on the phone and digitally? Do you want to become a real sales generator in a fast-paced and dynamic environment? Then GO is presenting you with an opportunity not to be missed…&nbsp;
Sounds like you? Here’s what you need to have to match our requirements:&nbsp;&nbsp;
<ul>
<li>Possess a School Leaving Certificate or 1 year of experience in a similar role;&nbsp;</li>
<li>Be IT literate and conversant with the latest Office Automation tools, preferably ECDL;&nbsp;</li>
<li>Have a strong command of verbal and written communication in the English language;&nbsp;</li>
<li>Ready to work from a script but also flexible and creative while communicating with customers;&nbsp;</li>
<li>Ability to learn about products and services and explain them to prospects;&nbsp;</li>
<li>Work independently with or in a team to achieve monthly sales quota and facilitate future sales;&nbsp;</li>
<li>Highly motivated and sales-driven with sales targets;&nbsp;</li>
<li>Be flexible in working hours, including weekday evenings and weekends;&nbsp;</li>
<li>Possess good problem-solving skills;&nbsp;</li>
<li>Have good organisational skills;&nbsp;</li>
<li>Ability to work with minimal supervision.&nbsp;&nbsp;</li>
</ul>
Does this sound like you? Here’s how you can hit a few plus points for this position:&nbsp;&nbsp;
<ul>
<li>Have a strong command of verbal and written communication in the Maltese language;&nbsp;</li>
<li>Hold an MQF Level 2 certificate or higher.&nbsp;</li>
</ul>
Does this describe you? Here's a glimpse of what you will be doing in this role:&nbsp;&nbsp;
<ul>
<li>Maintain profitable and productive relationships with customers by cross-selling or up-selling;&nbsp;</li>
<li>Communicate with customers through incoming or outgoing phone calls, e-mails, chats and ad-hoc customer visits to GO’s premises;&nbsp;</li>
<li>Respond to customer queries and sales leads follow up promptly and professionally;&nbsp;</li>
<li>Perform online sales activities to achieve company sales objectives;&nbsp;</li>
<li>Update customer database with contact details and interest information from prospective customers to be contacted;&nbsp;</li>
<li>Maintain up-to-date knowledge about product information and promotions;&nbsp;</li>
<li>Stay abreast with online marketing trends and competitors;&nbsp;</li>
<li>Attend sales training and educational programs for professional development;&nbsp;</li>
<li>Ask questions and build rapport to understand customer requirements and close sales;&nbsp;</li>
<li>Process orders/agreements in an accurate manner;&nbsp;</li>
<li>Schedule delivery of equipment and technician appointments when required;&nbsp;</li>
<li>Handle grievances to preserve the company’s reputation;&nbsp;</li>
<li>Other duties as required by line management from time to time.&nbsp;</li>
</ul>
What’s in it for you?&nbsp;
Joining our team comes with a lot of benefits! Here’s a glimpse of what we’ll offer you for being brilliant:&nbsp;&nbsp;
<ul>
<li>Excellent commission reward scheme;&nbsp;</li>
<li>Benefit from working within a hybrid organisation, enjoying a balance between working from the office or any other location of your preference;&nbsp;</li>
<li>No more bills! Free UNLIMITED GO services for your home and mobile;&nbsp;</li>
<li>Four weeks of paid birth leave for all non-birthing parents;&nbsp;</li>
<li>Private Hospital Health Insurance, to protect you from unexpected, high medical costs;&nbsp;</li>
<li>A budget to spend on your own personal and/or professional development;&nbsp;</li>
<li>Therapy sessions to support your needs in collaboration with Richmond Foundation;&nbsp;</li>
<li>A budget dedicated to your children’s summer school costs;&nbsp;</li>
<li>The opportunity to work from literally anywhere – being able to work from abroad;&nbsp;</li>
<li>And more...&nbsp;</li>
</ul>
We'll recruit as soon as we find our match. Don't think twice - apply now

See more. Do more. Be more.&nbsp;
We are looking for enthusiastic Telesales Agents to turn lead opportunities into actual sales figures and be rewarded. Are you well-versed to engage in conversations...

Telesales Agent

Join the adventure.

Do you have a passion for gadgets and customer satisfaction? Join our Retail team within our Commercial department as a Retail Advisor and see your efforts being rewarded with above-market&nbsp;commission rates.&nbsp;

Be the first point of contact for our customers when they need product support on all four of GO&rsquo;s platforms, devices and CPE. This will go hand in hand with the day-to-day responsibilities associated with our retail outlet.&nbsp;

Our Retail team values a customer-centric approach and ensures, more than anything else, to provide support to our customers in the best way possible. Having a calm, friendly approach and a team-player attitude is very important and will help you succeed in this role.

Does this sound like you? &nbsp;Here&rsquo;s what you need to have to match our requirements:&nbsp;

<ul>
	<li>Possess a School Leaving Certificate or 1 year of experience in a similar role;</li>
	<li>Good level of computer literacy in the use of standard office automation tools;</li>
	<li>Have a strong command of verbal and written communication in the English&nbsp;language;</li>
	<li>Excellent&nbsp;communication and interpersonal skills and be able to respond to customer queries, win customer&rsquo;s confidence and conduct sales;</li>
	<li>Strong customer-centric approach to service delivery;</li>
	<li>Sharp&nbsp;problem-solving skills;</li>
	<li>Strong team orientation;</li>
	<li>Ability to work with minimal supervision;</li>
	<li>Be enthusiastic, committed and possess a good work ethic;</li>
	<li>Have good organisational skills;</li>
	<li>Be customer-centric and eager to learn about new products and technologies;</li>
	<li>Have a pleasant, friendly, outgoing personality;</li>
	<li>Have a smart and neat appearance;</li>
	<li>Be willing to work on a roster basis to accommodate outlet opening hours, including weekends and public holidays;</li>
	<li>Be willing to work in different outlets of the Company/Business partners on a roster basis, which might include shift.</li>
</ul>

This is how you can hit a few more plus points for this position:

<ul>
	<li>Have a strong command of verbal and written communication in Maltese and/or Spanish;</li>
	<li>Hold an MQF Level 2 certificate&nbsp;or higher;</li>
	<li>Possess a valid driving licence and have their own transport.</li>
</ul>

If this describes you, then this is a glimpse of what you&#39;ll be doing:

<ul>
	<li>Offer second-level support on all of GO&rsquo;s platforms, devices and CPE, to end consumer &amp; business customers;</li>
	<li>Provide reports pertaining to returned/faulty devices as well as action taken;</li>
	<li>Ensure that all matters and devices originating from/to the Retail channel in coordination with the Service Centre back&nbsp;office,&nbsp;are dealt with in a satisfactory manner;</li>
	<li>Day-to-day handling of sales enquiries of the Company&#39;s products;</li>
	<li>Work to achieve and exceed sales targets for the range of GO&#39;s products and services in line with the Company&#39;s business plans and policies;</li>
	<li>Handle client accounts using the Company&#39;s POS, billing and customer care systems, dealing with cash and cheque receipts;</li>
	<li>Provide assistance and a level of technical support to customers over the counter and on the phone;</li>
	<li>Assume responsibility for all entries done which are related to customer information and the provisioning and or de-provisioning of services;</li>
	<li>Assume responsibility for entries in the point of sale system and cash till and all required reconciliation, including stock items;</li>
	<li>Ensure that all customer queries and complaints are attended to and resolved according to the Company&#39;s service levels;</li>
	<li>Effectively contribute and ensure an exceptional customer experience within all outlets, in line with the Company&#39;s mission and policies;</li>
	<li>Undertake training courses as and when required to ensure in-depth knowledge of the systems and offerings of the Company;</li>
	<li>Participate at trade fairs, exhibitions and sales promotions, representing the Company and conducting sales and demonstrations of the Company&#39;s products and services;</li>
	<li>Market, promote and sell the Company&#39;s products and services and customer support, as well as other duties within the Company or any of its associated companies as directed from time to time;</li>
</ul>

What&rsquo;s in it for you?&nbsp;Joining our team comes with a lot of benefits!

Here&rsquo;s a glimpse of what we&rsquo;ll offer you for being brilliant:

<ul>
	<li>Excellent commission reward scheme</li>
	<li>No more bills! Free UNLIMITED GO services for your home and mobile</li>
	<li>Four weeks paid birth leave for all non-birthing parents</li>
	<li>Private Hospital Health Insurance, to protect you from unexpected, high medical costs</li>
	<li>A budget to spend on your own personal and/or professional development</li>
	<li>Therapy sessions to support your needs in collaboration with Richmond Foundation</li>
	<li>A budget dedicated to your children&rsquo;s summer school costs</li>
	<li>And more&hellip;</li>
</ul>

We&#39;ll recruit as soon as we find our match. Don&#39;t think twice - apply now.

Join the adventure.

Do you have a passion for gadgets and customer satisfaction? Join our Retail team within our Commercial department as a Retail Advisor and see your efforts being rewarded with...