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Dream it. Wish it. Do it. 
Do you have a passion for gadgets and customer satisfaction? Join our Gozo Retail Team within our Commercial department as a Retail Advisor and see your efforts being rewarded with above-market commission rates.&nbsp;&nbsp;
Be the first point of contact for our customers when they need product support on all four of GO’s platforms and devices. This will go hand in hand with the day-to-day responsibilities associated with our retail outlet.&nbsp;&nbsp;
Our Retail Team values a customer-centric approach and ensures, more than anything else, to provide support to our customers in the best way possible. Having a calm, friendly approach and a team-player attitude is very important and will help you succeed in this role.&nbsp;
Does this sound like you? Here’s what you need to have to match our requirements: 
<ul>
<li>Possess a School Leaving Certificate or 1 year of experience in a similar role;</li>
<li>Good level of computer literacy in the use of standard office automation tools;</li>
<li>Have a strong command of verbal and written communication in the English language;</li>
<li>Excellent communication and interpersonal skills and be able to respond to customer queries, win customer’s confidence and conduct sales;</li>
<li>Strong customer-centric approach to service delivery;</li>
<li>Sharp problem-solving skills;</li>
<li>Strong team orientation;</li>
<li>Ability to work with minimal supervision;</li>
<li>Be enthusiastic, committed and possess a good work ethic;</li>
<li>Have good organisational skills;</li>
<li>Be customer-centric and eager to learn about new products and technologies;</li>
<li>Have a pleasant, friendly, outgoing personality;</li>
<li>Have a smart and neat appearance;</li>
<li>Be willing to work on a roster basis to accommodate outlet opening hours, including weekends and public holidays;</li>
<li>Be willing to work in different outlets of the Company/Business partners on a roster basis, which might include shift.</li>
</ul>
This is how you can hit a few more plus points for this position:
<ul>
<li>Have a strong command of verbal and written communication in Maltese and/or Spanish;</li>
<li>Hold an MQF Level 2 certificate or higher;</li>
<li>Possess a valid driving licence and have their own transport.</li>
</ul>
If this describes you, then this is a glimpse of what you'll be doing: 
<ul>
<li>Offer second-level support on all of GO’s platforms, devices and CPE, to end consumer &amp; business customers;&nbsp;</li>
<li>Provide reports pertaining to returned/faulty devices as well as action taken;&nbsp;</li>
<li>Ensure that all matters and devices originating from/to Retail channel in coordination with Service Centre back office, are dealt with in a satisfactory manner;&nbsp;</li>
<li>Day-to-day handling of sales enquiries of the Company's products;&nbsp;</li>
<li>Work to achieve and exceed sales targets for the range of GO's products and services in line with the Company's business plans and policies;&nbsp;</li>
<li>Handle client accounts using the Company's POS, billing and customer care systems, dealing with cash and cheque receipts;&nbsp;</li>
<li>Provide assistance and a level of technical support to customers over the counter and on the phone;&nbsp;</li>
<li>Assume responsibility for all entries done which are related to customer information and the provisioning and or de-provisioning of services;&nbsp;</li>
<li>Assume responsibility for entries in the point of sale system and cash till and all required reconciliation, including stock items;&nbsp;</li>
<li>Ensure that all customer queries and complaints are attended to and resolved according to the Company's service levels;&nbsp;</li>
<li>Effectively contribute and ensure an exceptional customer experience within all outlets, in line with the Company's mission and policies;&nbsp;</li>
<li>Undertake training courses as and when required to ensure in-depth knowledge of the systems and offering of the Company;&nbsp;</li>
<li>Participate at trade fairs, exhibitions and sales promotions, representing the Company and conducting sales and demonstrations of the Company's products and services;&nbsp;</li>
<li>Market, promote and sell the Company's products and services and customer support, as well as other duties within the Company or any of its associated companies as directed from time to time.&nbsp;</li>
</ul>
What’s in it for you? Joining our team comes with a lot of benefits! 
Here’s a glimpse of what we’ll offer you for being brilliant: 
<ul>
<li>Excellent commission reward scheme&nbsp;</li>
<li>No more bills! Free UNLIMITED GO services for your home and mobile&nbsp;</li>
<li>Four weeks paid birth leave for all non-birthing parents&nbsp;</li>
<li>Private Hospital Health Insurance, to protect you from unexpected, high medical costs&nbsp;</li>
<li>A budget to spend on your own personal and/or professional development&nbsp;</li>
<li>Therapy sessions to support your needs in collaboration with Richmond Foundation&nbsp;</li>
<li>A budget dedicated to your children’s summer school costs&nbsp;</li>
<li>And more…&nbsp;</li>
</ul>
We'll recruit as soon as we find our match. Don't think twice - apply now.

Dream it. Wish it. Do it. 
Do you have a passion for gadgets and customer satisfaction? Join our Gozo Retail Team within our Commercial department as a Retail Advisor and see your efforts being...

Retail Advisor (Gozo)

About You:
We’re looking for a People Success Coordinator who’s excited to support our HR operations and gain hands-on exposure across the full employee lifecycle. In this role, you’ll get involved in lifecycle processes, people development, payroll, wellbeing, reward and recognition, employer branding, and performance management ... all while learning, growing, and being supported by a collaborative People team.
Your Day Will Look Like This: 
<ul>
<li>Assist and support with day-to-day employee matters, responding to queries and escalating where appropriate;</li>
<li>Handle the entire work permit application process;</li>
<li>Provide administrative support relating to the employee lifecycle to the People team on tasks and projects as required;</li>
<li>Provide administrative support for payroll across subsidiaries, ensuring accurate and timely data submission;</li>
<li>Assist in the recruitment process and onboarding experience preparation;</li>
<li>Assist with the offboarding experience of employees;</li>
<li>Support with training and development administration;</li>
<li>Create reports, update policies and assist with the collection, tracking, and maintenance of people-related data;</li>
<li>Handle employee document management in line with Data Protection requirements; and</li>
<li>Act as a first point of contact for routine HR queries.&nbsp;</li>
</ul>
To Grab Our Attention, You’ll Need: 
<ul>
<li>A minimum one year's experience working in an administrative position;&nbsp;&nbsp;</li>
<li>A minimum MQF Level 4 certification;</li>
<li>Enjoy learning, pay attention to the little details, be organised and can manage your time when working on a variety of HR tasks; and</li>
<li>Proficiency in using Microsoft suite.</li>
</ul>
You’ll Get A Super Like If Have: 
<ul>
<li>A certification in Psychology and/or Human Resources Management, or currently studying towards one;</li>
<li>Sound understanding of Maltese employment law.&nbsp;&nbsp;</li>
</ul>
What’s in it for you? 
Joining our team comes with a lot of benefits! Here’s a glimpse of what we’ll offer you for being brilliant:&nbsp;&nbsp;
<ul>
<li>Benefit from working within a hybrid organisation, enjoying a balance between working from the office or any other location of your preference.</li>
<li>Flexible working arrangements to suit different needs.</li>
<li>No more bills! Free UNLIMITED GO services for your home and mobile.</li>
<li>Discounted GO Freedom Mobile Plan for 4 individuals of your choice.</li>
<li>Four weeks paid birth-leave for all non-birthing parents.</li>
<li>Private Hospital Health Insurance, to protect you from unexpected, high medical costs.</li>
<li>A budget to purchase your next mobile device.</li>
<li>A budget to spend on your own personal and/or professional development.</li>
<li>Therapy sessions to support your needs in collaboration with Richmond Foundation.</li>
<li>A budget dedicated to your children’s summer school costs.</li>
<li>Get the best tech for yourself at unbeatable prices with a 10% Klikk discount.</li>
<li>The opportunity to work from literally anywhere – being able to work from abroad… and more!&nbsp;</li>
</ul>
We'll recruit as soon as we find our match. Don't think twice - apply now!

About You:
We’re looking for a People Success Coordinator who’s excited to support our HR operations and gain hands-on exposure across the full employee lifecycle. In this role, you’ll get involved...

People Success Coordinator

Keep Things Cool with Us! 
As our HVAC Technician, you’ll be the mastermind behind the comfort of our spaces. From keeping the air perfectly chilled to making sure everything runs smoothly behind the scenes, you’ll maintain, repair, and optimise our cooling, ventilation, and air-conditioning systems.
You’ll work hands-on with chillers, VRFs, CCUs, and split units, making sure they’re energy-efficient, reliable, and fully compliant with safety standards. Your days will include preventive maintenance, troubleshooting tricky faults, coordinating and supervising contractors, and ensuring our HVAC systems are always ready to support business continuity.
If you enjoy solving problems, taking pride in well-run systems, and being the reason everyone stays cool and comfortable, this role is for you!&nbsp;
Does this sound like you? Here’s what you need to have to match our requirements:
<ul>
<li>Minimum 2 years in a technical role involving HVAC installations or maintenance.</li>
<li>Certification or training in refrigeration and air-conditioning.&nbsp;</li>
<li>Valid driving license.</li>
<li>Demonstrated experience in HVAC maintenance, fault finding, and system installations.</li>
<li>Familiarity with CCUs, Chillers, VRFs, and climate control systems.&nbsp;</li>
<li>Ability to interpret technical schematics, layouts, and commissioning reports.</li>
<li>Strong problem-solving skills and ability to diagnose HVAC issues effectively.</li>
</ul>
This is how you can hit a few more plus points for this position:
<ul>
<li>MCAST or technical institute qualification (MQF Level 3 Diploma) in Heating, Ventilation &amp; Air-Conditioning.</li>
</ul>
If this describes you, then this is a glimpse of what you'll be doing:
<ul>
<li>Carry out inspections, installations, repairs, and preventive maintenance on HVAC systems, including CCUs, chillers, VRFs, and split units.&nbsp;</li>
<li>Diagnose and resolve HVAC-related issues efficiently, ensuring comfort and operational continuity.</li>
<li>Conduct regular system testing to verify compliance with performance and safety standards.&nbsp;</li>
<li>Assist in surveying facilities and HVAC systems, reporting deficiencies or risks to superiors.&nbsp;</li>
<li>Assist in surveying facilities and electrical systems, reporting any deficiencies or risks to superiors.</li>
<li>Maintain accurate records of maintenance, inspections, and repairs carried out.</li>
<li>Supervise contractors during HVAC works, ensuring adherence to policies, procedures, and health and safety standards.</li>
<li>Prepare tools, materials, and documentation required for assigned tasks.</li>
<li>Participate in the on-call roster and respond to emergency requests.</li>
<li>Perform any other duties as assigned by superiors, including ad-hoc assignments.</li>
</ul>
What’s in it for you?
Joining our team comes with a lot of benefits! Here’s a glimpse of what we’ll offer you for being brilliant:
<ul>
<li>No more bills! Free UNLIMITED GO services for your home and mobile</li>
<li>Four weeks paid birth-leave for all non-birthing parents</li>
<li>Private Hospital Health Insurance, to protect you from unexpected, high medical costs</li>
<li>A budget to spend on your own personal and/or professional development</li>
<li>Therapy sessions to support your needs in collaboration with Richmond Foundation</li>
<li>A budget dedicated to your children’s summer school costs</li>
</ul>
… and more

Keep Things Cool with Us! 
As our HVAC Technician, you’ll be the mastermind behind the comfort of our spaces. From keeping the air perfectly chilled to making sure everything runs smoothly behind the...

HVAC Technician

Bring your skills to life
Are you hands-on and ready for your next challenge?
As a Maintenance Technician, you’ll be the go-to problem solver keeping our GO sites safe, functional, and looking their best. From fixing and maintaining everyday essentials to tackling a variety of practical tasks, no two days will be the same. You’ll take care of general maintenance and repairs across our sites — including carpentry, plumbing, painting, furniture fixes, and small technical jobs — while also lending a hand with equipment installations and supporting specialised technicians when needed.
If you enjoy variety, rolling up your sleeves, and making a real impact, this role has your name on it.
Does this sound like you? Here’s what you need to have to match our requirements:
<ul>
<li>Minimum 2 years’ experience in a maintenance or general repair role.</li>
<li>Secondary level of education.</li>
<li>Valid driving licence</li>
<li>Ability to perform a variety of minor maintenance tasks safely and effectively.</li>
<li>Basic understanding of building systems and workplace safety practices.</li>
<li>Ability to use hand tools, power tools, and maintenance equipment.</li>
</ul>
This is how you can hit a few more plus points for this position:
<ul>
<li>Vocational training or certification in general maintenance or a trade (e.g., carpentry, plumbing, mechanical) will be considered an asset.</li>
<li>Experience in building services, basic carpentry, or plumbing tasks preferred.</li>
</ul>
If this describes you, then this is a glimpse of what you'll be doing:
<ul>
<li>Perform general maintenance and repair tasks including carpentry, painting, plumbing, and minor electrical works.</li>
<li>Carry out preventive maintenance checks on building facilities, equipment, and furnishings.</li>
<li>Assist in moving, setting up, or installing furniture and equipment across company sites.</li>
<li>Respond to maintenance requests in a timely and professional manner.</li>
<li>Support team members when required, including preparation of tools and work areas.</li>
<li>Report any hazards, damages, or urgent maintenance issues to the Facilities Manager.</li>
<li>Maintain records of completed maintenance tasks and report follow-up actions.</li>
<li>Ensure all work is carried out in compliance with company safety standards and procedures.</li>
<li>Perform other duties and ad-hoc assignments as may be required by the Facilities Manager.&nbsp;</li>
</ul>
What’s in it for you?
Joining our team comes with a lot of benefits! Here’s a glimpse of what we’ll offer you for being brilliant:
<ul>
<li>No more bills! Free UNLIMITED GO services for your home and mobile</li>
<li>Four weeks paid birth-leave for all non-birthing parents</li>
<li>Private Hospital Health Insurance, to protect you from unexpected, high medical costs</li>
<li>A budget to spend on your own personal and/or professional development</li>
<li>Therapy sessions to support your needs in collaboration with Richmond Foundation</li>
<li>A budget dedicated to your children’s summer school costs</li>
</ul>
… and more

Bring your skills to life
Are you hands-on and ready for your next challenge?
As a Maintenance Technician, you’ll be the go-to problem solver keeping our GO sites safe, functional, and looking their...

Maintenance Technician

Become a Tech Product Leader!
Are you curious about every new tech launch and passionate about shaping B2B solutions?&nbsp;
We’re looking for a tech-savvy Product Specialist to own and grow our hardware portfolio. You’ll identify opportunities, launch innovative products, define pricing, and enable sales and partners to succeed, all while making a real impact in the business technology space.
Does this sound like you? Here’s what you need to have to match our requirements: 
•	2+ years of experience in B2B technical sales or product management, working with electronics products, IT hardware, or technical solutions.
•	Strong project management skills, with the ability to collaborate in cross-functional teams and manage multiple priorities.
•	Strong communication and presentation skills, with experience engaging with stakeholders at all levels.
•	Excellent analytical skills with the ability to translate data into actionable insights.
•	Ability to simplify complex technical concepts
This is how you can hit a few more plus points for this position: 
•	Bachelor’s Degree in Business, Engineering, IT or a related field.
•	Experience with product lifecycles, pricing, and building business cases
•	Basic understanding of cloud, cybersecurity, telecoms, and solution-based selling
If this describes you, here’s a glimpse of what you will be doing in this position: 
•	Build and manage an integrated B2B product catalogue with focus on Hardware.&nbsp;
•	Identify and onboard new Hardware categories for Business Customers.&nbsp;
•	Lead market assessments to identify gaps, opportunities, and competitive threats.&nbsp;
•	Develop new product concepts that combine hardware + connectivity + security.&nbsp;
•	Build business cases and financial models for new offerings.&nbsp;
•	Define pricing, packaging, and bundling strategies.&nbsp;
•	Create enablement materials for Sales, Marketing, and Partners.&nbsp;
•	Work with GTM teams to launch products successfully.&nbsp;
•	Act as the central point for product decisions.&nbsp;
•	Ensure consistent customer experience across all sales channels.&nbsp;
•	Drive standardisation of SLAs, support models, and value propositions.&nbsp;
•	Coordinate with Finance, Procurement, and Legal on product governance.&nbsp;
•	Monitor product performance, adoption, and profitability.&nbsp;
•	Optimise existing services (pricing, channel, cost structure).&nbsp;
•	Retire/sunset low-performing or legacy products across portfolio.&nbsp;
•	Drive continuous improvement by gathering customer and sales insights.&nbsp;
What’s in it for you? 
Joining our team comes with a lot of benefits! Here’s a glimpse of what we’ll offer you for being brilliant:&nbsp;
•	Benefit from working within a hybrid organisation, enjoying a balance between working from the office or any other location of your preference&nbsp;
•	No more bills! Free UNLIMITED GO services for your home and mobile&nbsp;
•	Four weeks paid birth-leave for all non-birthing parents&nbsp;
•	Private Hospital Health Insurance, to protect you from unexpected, high medical costs&nbsp;
•	A budget to purchase your next mobile device&nbsp;
•	A budget to spend on your own personal and/or professional development&nbsp;
•	Therapy sessions to support your needs in collaboration with Richmond Foundation&nbsp;&nbsp;
•	In-house canteen serving delicious breakfasts, meals and snacks
•	A budget dedicated to your children’s summer school costs&nbsp;
•	Generous relocation package as well as any assistance needed for your smooth transition to Malta
… and more!&nbsp;
We'll recruit as soon as we find our match. Don't think twice - apply now!

Become a Tech Product Leader!
Are you curious about every new tech launch and passionate about shaping B2B solutions?&nbsp;
We’re looking for a tech-savvy Product Specialist to own and grow our...

Product Specialist

Tired of working “inside the box”? Come join us!
As our Marketing Communications Specialist, you will be a member of the Marketing Team, supporting the planning, coordination, and execution of multi-channel marketing campaigns for both GO and Klikk. You will assist with media coordination, content development, brand consistency, and performance tracking to ensure campaigns are delivered effectively and aligned with business objectives.
Does this sound interesting to you? Here’s what you must have to match our requirements: &nbsp;
<ul>
<li>Advanced Diploma or Bachelor’s Degree in Marketing, Communications, Business Administration or similar;</li>
<li>A minimum of 1 year experience working in a related field.</li>
</ul>
If this describes you, then this is a glimpse of what you'll be doing: 
<ul>
<li>Support the Marketing, Digital, Product, and Channel teams in preparing campaign briefs with clear objectives based on audience insights.</li>
<li>Assist in ensuring all communications follow the brand tone of voice and visual guidelines.</li>
<li>Help coordinate campaign rollout across traditional media channels, in-store touchpoints, social media, and promotional events.</li>
<li>Assist in media planning and buying activities, including research of channels, gathering competitive data, and preparing proposals for approval.</li>
<li>Monitor media and campaign performance, compiling reports and insights to support optimisation decisions.</li>
<li>Stay updated on marketing trends, audience behaviour, and new digital opportunities to support team recommendations.</li>
<li>Track campaign budgets and assist with invoice processing, spend reporting, and budget files.</li>
<li>Collaborate with designers, content creators, and external partners to ensure smooth delivery of assets and campaign materials.</li>
<li>Assist with product and promotional campaigns including scriptwriting input, content direction, and storytelling support.</li>
<li>Help translate marketing strategies into clear and engaging content across web, social, and retail channels.</li>
<li>Assist in the planning and coordination of marketing events, including logistics, merchandise sourcing, and on-site setup support.&nbsp;</li>
<li>Liaise with vendors and suppliers to request quotations, negotiate options where possible, and ensure timely delivery of marketing materials.</li>
<li>Contribute to internal and external report preparation, competitor monitoring, and general campaign administration.</li>
<li>Help coordinate digital campaigns, product ads, and offer updates across Meta, Google, and web placements.</li>
<li>Support eCommerce and in-store teams by updating product content, visuals, and feature messaging.</li>
<li>Prepare basic performance reports and help track KPIs for ongoing campaign optimisation</li>
<li>May perform additional related duties based on team and business needs.</li>
</ul>
What’s in it for you?
Joining our team comes with a lot of benefits! Here’s a glimpse of what we’ll offer you for being brilliant: &nbsp;
<ul>
<li>Benefit from working within a hybrid organisation, enjoying a balance between working from the office or any other location of your preference;&nbsp;&nbsp;</li>
<li>Flexible working arrangements to suit different needs;&nbsp;</li>
<li>No more bills! Free UNLIMITED GO services for your home and mobile;&nbsp;</li>
<li>Four weeks paid birth-leave for all non-birthing parents;&nbsp;</li>
<li>Private Hospital Health Insurance, to protect you from unexpected, high medical costs;&nbsp;</li>
<li>A budget to purchase your next mobile device;&nbsp;&nbsp;</li>
<li>A budget to spend on your own personal and/or professional development;&nbsp;</li>
<li>Therapy sessions to support your needs in collaboration with Richmond Foundation;&nbsp;</li>
<li>A budget dedicated to your children’s summer school costs;&nbsp;</li>
<li>The opportunity to work from literally anywhere – being able to work from abroad;&nbsp;</li>
<li>Generous relocation package as well as any assistance needed for your smooth transition to Malta</li>
</ul>
and more!&nbsp;
We'll recruit as soon as we find our match. Don't think twice - apply now.

Tired of working “inside the box”? Come join us!
As our Marketing Communications Specialist, you will be a member of the Marketing Team, supporting the planning, coordination, and execution of...

Marketing Communications Specialist

Step into the adventure. 
Do you have a passion for gadgets and customer satisfaction? Join our Retail Team within our Commercial department as a Retail Advisor and see your efforts rewarded with above-market commission rates.
As a key point of contact for our customers, you’ll provide product support across all four of GO’s platforms, devices, and CPE, while also assisting with the day-to-day responsibilities of our retail outlets. In addition to our core products, our Retail Team also supports customers interested in home contents insurance and PV panels, giving you even more opportunities to guide customers toward solutions that best fit their needs.
Our Retail team values a customer-centric approach and is committed to offering the best possible support. A calm, friendly approach and a strong team-player attitude are essential and will help you thrive in this role.
Does this sound like you? Here’s what you need to have to match our requirements: 
<ul>
<li>Possess a School Leaving Certificate or 1 year of experience in a similar role;&nbsp;</li>
<li>Good level of computer literacy in the use of standard office automation tools;&nbsp;</li>
<li>Have a strong command of verbal and written communication in the English language;&nbsp;</li>
<li>Excellent communication and interpersonal skills and be able to respond to customer queries, win customer’s confidence and conduct sales;&nbsp;</li>
<li>Strong customer-centric approach to service delivery;&nbsp;</li>
<li>Sharp problem-solving skills;&nbsp;</li>
<li>Strong team orientation;&nbsp;</li>
<li>Ability to work with minimal supervision;&nbsp;</li>
<li>Be enthusiastic, committed and possess a good work ethic;&nbsp;</li>
<li>Have good organisational skills;&nbsp;</li>
<li>Be customer-centric and eager to learn about new products and technologies;&nbsp;</li>
<li>Have a pleasant, friendly, outgoing personality;&nbsp;</li>
<li>Have a smart and neat appearance;&nbsp;</li>
<li>Be willing to work on a roster basis to accommodate outlet opening hours, including weekends and public holidays;&nbsp;</li>
<li>Be willing to work in different outlets of the Company/Business partners on a roster basis, which might include shift.&nbsp;</li>
</ul>
This is how you can hit a few more plus points for this position: 
<ul>
<li>Have a strong command of verbal and written communication in Maltese and/or Spanish;&nbsp;</li>
<li>Hold an MQF Level 2 certificate or higher;&nbsp;</li>
<li>Possess a valid driving licence and have their own transport. </li>
</ul>
If this describes you, then this is a glimpse of what you'll be doing: 
<ul>
<li>Offer second-level support on all of GO’s platforms, devices and CPE, to end consumer &amp; business customers;&nbsp;</li>
<li>Provide reports pertaining to returned/faulty devices as well as action taken;&nbsp;</li>
<li>Ensure that all matters and devices originating from/to the Retail channel in coordination with the Service Centre back office, are dealt with in a satisfactory manner;&nbsp;</li>
<li>Day-to-day handling of sales enquiries of the Company's products;&nbsp;</li>
<li>Work to achieve and exceed sales targets for the range of GO's products and services in line with the Company's business plans and policies;&nbsp;</li>
<li>Handle client accounts using the Company's POS, billing and customer care systems, dealing with cash and cheque receipts;&nbsp;</li>
<li>Provide assistance and a level of technical support to customers over the counter and on the phone;&nbsp;</li>
<li>Assume responsibility for all entries done which are related to customer information and the provisioning and or de-provisioning of services;&nbsp;</li>
<li>Assume responsibility for entries in the point of sale system and cash till and all required reconciliation, including stock items;&nbsp;</li>
<li>Ensure that all customer queries and complaints are attended to and resolved according to the Company's service levels;&nbsp;</li>
<li>Effectively contribute and ensure an exceptional customer experience within all outlets, in line with the Company's mission and policies;&nbsp;</li>
<li>Undertake training courses as and when required to ensure in-depth knowledge of the systems and offerings of the Company;&nbsp;</li>
<li>Participate at trade fairs, exhibitions and sales promotions, representing the Company and conducting sales and demonstrations of the Company's products and services;&nbsp;</li>
<li>Market, promote and sell the Company's products and services and customer support, as well as other duties within the Company or any of its associated companies as directed from time to time.</li>
</ul>
What’s in it for you? Joining our team comes with a lot of benefits! 
Here’s a glimpse of what we’ll offer you for being brilliant: 
<ul>
<li>Excellent commission reward scheme;</li>
<li>No more bills! Free UNLIMITED GO services for your home and mobile;</li>
<li>Four weeks paid birth leave for all non-birthing parents;</li>
<li>Private Hospital Health Insurance, to protect you from unexpected, high medical costs;&nbsp;</li>
<li>A budget to spend on your own personal and/or professional development;&nbsp;</li>
<li>Therapy sessions to support your needs in collaboration with Richmond Foundation;&nbsp;</li>
<li>A budget dedicated to your children’s summer school costs;&nbsp;</li>
<li>...and more!</li>
</ul>
We'll recruit as soon as we find our match. Don't think twice - apply now.

Step into the adventure. 
Do you have a passion for gadgets and customer satisfaction? Join our Retail Team within our Commercial department as a Retail Advisor and see your efforts rewarded with...

Retail Advisor

Trust your gut - Go for it! 
Do you enjoy working within a team and achieving great results together? We are currently looking for a highly motivated and driven individual to join our GO Business Team.&nbsp;
As our Business Relationship Executive, you will be responsible for driving customer satisfaction and revenue growth by managing, developing, and retaining SME customers. This role focuses on building long-term, value-driven relationships with small and medium-sized accounts, ensuring their requirements are met and exceeded, while identifying opportunities for new business and revenue streams. Being an effective team player, having a customer-centric approach and possessing great communication skills will help you be successful in this role.&nbsp;
Does this sound interesting to you? Here’s what you need to have to match our requirements: 
<ul>
<li>Have a minimum of 1-year of experience working in a sales role dealing with business customers.</li>
<li>Have good interpersonal and communication skills;&nbsp;</li>
<li>Good command of Maltese and English (both written &amp; verbal);&nbsp;</li>
<li>Focus on excellent customer care and be motivated by customer service; this motivation should be evident in the attitudes, values, behaviours and personality;&nbsp;</li>
<li>Have a good understanding of the fixed line, broadband, TV and mobile markets, the services offered by the Group and should be skilled at discussing these services and identifying customer needs for them; and&nbsp;</li>
<li>Possess a valid driving license.&nbsp;</li>
</ul>
Here’s how you can hit a few plus points for this position: 
<ul>
<li>Be proficient in the use of standard Office Automation tools.&nbsp;</li>
<li>Previous experience in the telecommunications sector will be considered as an asset.&nbsp;</li>
</ul>
If this describes you, then this is a glimpse of what you will be doing: 
<ul>
<li>Manage a portfolio and provide support to small and medium-sized customers, ensuring sustained revenue growth and customer retention.</li>
<li>Maintain open communication channels through regular calls, meetings, and follow-ups to minimise churn and protect revenue.</li>
<li>Ensure customers’ requirements and expectations are met with exceptional service delivery and thorough follow-up.</li>
<li>Identify new business leads, including potential customers, additional services, and new revenue streams. Reach defined sales and retention targets while contributing to the overall market share of the Group.</li>
<li>Develop and present tailored proposals and presentations to SME customers.</li>
<li>Act as a liaison between SME customers, the Sales team, the Business Solutions Team, and other Group companies for proposals, projects, and service delivery.</li>
<li>Provide operational support to Sales and Business Solutions teams, including follow-ups on requests and proposals.</li>
<li>Contribute to the general improvement of the Retention Team’s efficiency and effectiveness, ensuring that all business opportunities are fully exploited.</li>
<li>Ensure adherence to all company policies, procedures, and confidentiality agreements.</li>
<li>Maintain a professional and presentable appearance while on duty.</li>
</ul>
What’s in it for you? 
Joining our team comes with a lot of benefits! Here’s a glimpse of what we’ll offer you for being brilliant:&nbsp;
<ul>
<li>Benefit from working within a hybrid organization, enjoying a balance between working from the office or any other location of your preference.&nbsp;</li>
<li>Flexible working arrangements to suit different needs.&nbsp;</li>
<li>No more bills! Free UNLIMITED GO services for your home and mobile.&nbsp;</li>
<li>Four weeks paid birth-leave for all non-birthing parents.&nbsp;</li>
<li>Private Hospital Health Insurance, to protect you from unexpected, high medical costs.&nbsp;</li>
<li>A budget to spend on your own personal and/or professional development.&nbsp;</li>
<li>Therapy sessions to support your needs in collaboration with Richmond Foundation.&nbsp;</li>
<li>A budget dedicated to your children’s summer school costs.&nbsp;</li>
</ul>
… and more!&nbsp;
We'll recruit as soon as we find our match. Don't think twice - apply now.

Trust your gut - Go for it! 
Do you enjoy working within a team and achieving great results together? We are currently looking for a highly motivated and driven individual to join our GO Business...

Business Relationship Executive

Define the Future with us 
We're looking for a vibrant and energetic individual who is looking to boost his/her career within GO's Business Team in the role of Senior ICT Support Executive.&nbsp;
The role is key in delivering cutting-edge networking, VOIP, cloud, backup, and security solutions for enterprise customers. You’ll be working closely with our business clients, supporting them from the design phase through deployment, service level agreements, and ongoing support. 
Does this sound like you? Here’s what you need to have to match our requirements: 
<ul>
<li>2+ years’ customer-facing experience in Telecommunications/ICT with focus on Network &amp; Systems Administration.</li>
<li>Hold an ICT Certificate.</li>
<li>Strong IP networking skills (routing, switching, VPNs, firewalls, QoS).</li>
<li>Hands-on experience with enterprise networking, Windows/Linux, WAN, Data Centre, Colocation, and cloud platforms (Azure, AWS, GCP).</li>
<li>Knowledge of virtualization, hybrid setups, backup/disaster recovery, and cybersecurity solutions.</li>
<li>Strong troubleshooting/analytical skills.</li>
<li>A valid driving license. </li>
</ul>
Here’s how you can hit a few plus points for this position: 
<ul>
<li>Hold relevant industry certifications networking, cloud, virtualization, or storage/backup (e.g., Cisco CCNA/CCNP, Microsoft Azure Administrator, VMware VCP, Synology).</li>
<li>Excellent communication skills, both written and verbal in Maltese and English. </li>
</ul>
If this describes you then this is a glimpse of what you will be doing: 
<ul>
<li>Deal directly with customer requests related with the department;&nbsp;</li>
<li>Liaise with the Business Sales team to understand customer networking applications and requirements;&nbsp;</li>
<li>Assist in sales initiatives for the business including but not limited to pre-sales consultancy;&nbsp;</li>
<li>Issue bill of materials for works as required by clients/bids/tenders;&nbsp;</li>
<li>Design, implement and support, troubleshooting, performance tuning of converged Legacy and IP networking and Telephony solutions based on Cisco and Alcatel Lucent Office and Enterprise amongst others;&nbsp;</li>
<li>Design, implement and support complex Alcatel and other Legacy and/or IP based PABX systems including on-prem, hybrid, cloud, and Unified communications applications;&nbsp;</li>
<li>Design, implement and support of networking solutions based on state-of-the-art technologies, such as VPN, high-availability IP setups, and WIFI systems;&nbsp;</li>
<li>Design, implement, and support cloud solutions (Azure, AWS, GCP), including migration projects and hybrid environments.</li>
<li>Configure, manage, and support enterprise backup and disaster recovery solutions.</li>
<li>Support systems administration across Windows, Linux, and virtualized environments.</li>
<li>Design, implement, and support modern security solutions (firewalls, IDS/IPS, VPNs, endpoint security, access control).</li>
<li>Act as the liaison between the company and certified vendors to research and recommend enhanced technology and experience solutions;&nbsp;</li>
<li>Maintain active vendor certifications;&nbsp;</li>
<li>Develop processes and standards to govern the engineering and implementation of these IP networking services;&nbsp;</li>
<li>Prepare system specifications to support upgrades to the systems, ensure proper integration including the preparation of a lab setup/demo to client;&nbsp;</li>
<li>Develop appropriate test and operating procedures for quality assurance of the delivered IP and Broadband Services;&nbsp;</li>
<li>Coordinate between different departments/divisions to provide best level of service to our clients;&nbsp;</li>
<li>Coordinate upgrade and installation schedules with clients and the internal sales team and act as project lead with regard to costs, design, implementation, training and post implementation support; and&nbsp;</li>
<li>Stay up to date with emerging ICT, cloud, and networking technologies and evaluate their applicability for enterprise customers.	 </li>
</ul>
What’s in it for you? 
Joining our team comes with a lot of benefits! Here’s a glimpse of what we’ll offer you for being brilliant: 
<ul>
<li>Benefit from working within a hybrid organization, enjoying a balance between working from the office or any other location of your preference;&nbsp;</li>
<li>Flexible working arrangements to suit different needs;&nbsp;</li>
<li>No more bills! Free UNLIMITED GO services for your home and mobile;&nbsp;</li>
<li>Four weeks paid birth-leave for all non-birthing parents;&nbsp;</li>
<li>Private Hospital Health Insurance, to protect you from unexpected, high medical costs;&nbsp;</li>
<li>A budget to purchase your next mobile device;&nbsp;</li>
<li>A budget to spend on your own personal and/or professional development;&nbsp;</li>
<li>Therapy sessions to support your needs in collaboration with Richmond Foundation;&nbsp;</li>
<li>A budget dedicated to your children’s summer school costs.&nbsp;</li>
</ul>
… and more!

Define the Future with us 
We're looking for a vibrant and energetic individual who is looking to boost his/her career within GO's Business Team in the role of Senior ICT Support Executive.&nbsp;
The...

Senior ICT Support Executive

Drive Customer Satisfaction, Elevate Your Career!
We are looking for ambitious individuals who are able to connect with absolutely anyone. Our contact centre team values a customer-centric approach and ensure, more than anything else, to provide support to our customers in the best way possible.&nbsp;
The role of customer care agent is critical for us. You will often be the primary point of contact for our customers when they really need us the most. Your mission is to interact with customers through various channels, providing general service/product information and troubleshooting service or technical problems.&nbsp;
Expected Hours of Work: This is a full-time position 40 hours/week Monday to Sunday on a scheduled roster. Availability of evenings and weekend work is required. 
Does this sound interesting to you? Here’s what you must have to match our requirements: 
<ul>
<li>Strong command of verbal and written communication in the English and Maltese language;&nbsp;</li>
<li>In possession of a school leaving certificate and/or MQF Level 1, and/or 1-year continuous working experience;&nbsp;</li>
<li>Proficient in MS computer applications;&nbsp;</li>
<li>Ability to think on your feet and meet customers at their level;&nbsp;</li>
<li>Ability to multitask effectively and handle stressful situations appropriately;&nbsp;</li>
<li>Excellent data entry and typing skills.&nbsp;</li>
</ul>
Does this sound like you? Here’s how you can hit a few plus points for this position: 
<ul>
<li>1 year of continuous experience in a contact centre environment;&nbsp;</li>
<li>3 O’ Level passes or equivalent and/or a recognised MQF level 2 qualification;&nbsp;</li>
<li>Ability to add personality to interactions: Be conversational – yet professional;&nbsp;</li>
<li>Superior listening skills and knowledge of customer service practices and principles.&nbsp;</li>
</ul>
​If this describes you, then this is a glimpse of what you'll be doing: 
<ul>
<li>Provide an excellent standard of service of but not only product and service information on online, e-mail, calls and any other support channel to ensure that customers’ expectations are met and exceeded;&nbsp;</li>
<li>Ensure that all problems are resolved speedily achieving high levels of first contact resolution and excellent customer satisfaction;&nbsp;</li>
<li>Carry out effective troubleshooting, following up of interactions and logging of customer conversations as per standard operating procedures;&nbsp;</li>
<li>Be capable of identifying new sales, upselling or cross-selling opportunities and seal the deal immediately;&nbsp;</li>
<li>Be responsive and flexible to business working hours and team needs, maintaining a professional approach at all times;&nbsp;</li>
<li>Regularly meet targets set by line management;&nbsp;</li>
<li>Corresponding with customers or enquirers via calls, and digital channels such as but not only WhatsApp, live chat, email and social media according to company practices;&nbsp;</li>
<li>Alert the line management of trends in customer interactions;&nbsp;</li>
<li>Be prepared to undergo further training to keep abreast with customers’ needs;&nbsp;</li>
<li>Process sales orders and agreements;&nbsp;</li>
<li>Other duties as assigned.&nbsp;</li>
</ul>

What’s in it for you?
Joining our team comes with a lot of benefits! Here’s a glimpse of what we’ll offer you for being brilliant:&nbsp;&nbsp;
<ul>
<li>No more bills! Free UNLIMITED GO services for your home and mobile&nbsp;</li>
<li>Four weeks paid birth-leave for all non-birthing parents&nbsp;</li>
<li>Private Hospital Health Insurance, to protect you from unexpected, high medical costs&nbsp;</li>
<li>A budget to spend on your own personal and/or professional development&nbsp;</li>
<li>Therapy sessions to support your needs in collaboration with Richmond Foundation&nbsp;</li>
<li>A budget dedicated to your children’s summer school costs&nbsp;</li>
<li>And more…&nbsp;</li>
</ul>
We'll recruit as soon as we find our match. Don't think twice - apply now!

Drive Customer Satisfaction, Elevate Your Career!
We are looking for ambitious individuals who are able to connect with absolutely anyone. Our contact centre team values a customer-centric approach...