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Frontline

Let the adventure begin.

We are looking for enthusiastic Telesales Agents&nbsp;to turn lead opportunities into actual sales figures and be rewarded. Are you well-versed to engage in conversations with customers both on the phone and digitally? Do you want to become a real sales generator in a fast-paced and dynamic environment? Then GO is presenting you with an opportunity not to be missed&hellip;

Sounds like you? Here&rsquo;s what you need to have to match our requirements:

<ul>
	<li>An Ordinary Level of education;</li>
	<li>Be IT literate and conversant with the latest Office Automation tools, preferably ECDL;</li>
	<li>Good interpersonal and strong communication skills in both English and Maltese;</li>
	<li>Ready to work from a script but also flexible and creative while communicating with customers;</li>
	<li>Ability to learn about products and services and explain them to prospects;</li>
	<li>Work independently with or in a team to achieve monthly sales quota and facilitate future sales;</li>
	<li>Highly motivated and sales-driven with sales targets;</li>
	<li>Be flexible in working hours, including weekday evenings and weekends;</li>
	<li>Possess good problem-solving skills;</li>
	<li>Have good organisational skills;</li>
	<li>Ability to work with minimal supervision;</li>
	<li>Previous sales experience preferably in a telesales or online sales environment would be an asset.</li>
</ul>

Does this describe you? Here&#39;s a glimpse of what you will be doing in this role:

<ul>
	<li>Maintain profitable and productive relationships with customers by cross-selling or up-selling;</li>
	<li>Communicate with customers through incoming or outgoing phone calls, e-mails, chats and ad-hoc customer visits to GO&rsquo;s premises;</li>
	<li>Respond to customer queries and sales leads follow up promptly and professionally;</li>
	<li>Perform online sales activities to achieve company sales objectives;</li>
	<li>Update customer database with contact details and interest information from prospective customers to be contacted;</li>
	<li>Maintain up-to-date knowledge about product information and promotions;</li>
	<li>Stay abreast with online marketing trends and competitors;</li>
	<li>Attend sales training and educational programs for professional development;</li>
	<li>Ask questions and build rapport to understand customer requirements and close sales;</li>
	<li>Process orders/agreements in an accurate manner;</li>
	<li>Schedule delivery of equipment and technician appointments when required;</li>
	<li>Handle grievances to preserve the company&rsquo;s reputation;</li>
	<li>Other duties as required by line management from time to time.</li>
</ul>

What&rsquo;s in it for you?

Joining our team comes with a lot of benefits! Here&rsquo;s a glimpse of what we&rsquo;ll offer you for being brilliant:

<ul>
	<li>Benefit from working within a hybrid organisation, enjoying a balance between working from the office or any other location of your preference;</li>
	<li>No more bills! Free UNLIMITED GO services for your home and mobile;</li>
	<li>Four weeks of paid birth leave for all non-birthing parents;</li>
	<li>Private Hospital Health Insurance, to protect you from unexpected, high medical costs;</li>
	<li>A budget to spend on your own personal and/or professional development;</li>
	<li>Therapy sessions to support your needs in collaboration with Richmond Foundation;</li>
	<li>A budget dedicated to your children&rsquo;s summer school costs;</li>
	<li>The opportunity to work from literally anywhere &ndash; being able to work from abroad;</li>
	<li>&hellip; and more!</li>
</ul>

We&#39;ll recruit as soon as we find our match. Don&#39;t think twice - apply now.

Let the adventure begin.

We are looking for enthusiastic Telesales Agents&nbsp;to turn lead opportunities into actual sales figures and be rewarded. Are you well-versed to engage in conversations...

Telesales Agent 

Dream it. Wish it. Do it.

Do you have a passion for gadgets and customer satisfaction? Join our Gozo Retail Team within our Commercial department as a Retail Advisor and see your efforts being rewarded with above-market&nbsp;commission rates.&nbsp;

Be the first point of contact for our customers when they need product support on all four of GO&rsquo;s platforms, devices and CPE. This will go hand in hand with the day-to-day responsibilities associated with our retail outlet.&nbsp;

Our Retail Team values a customer-centric approach and ensures, more than anything else, to provide support to our customers in the best way possible. Having a calm, friendly approach and a team-player attitude is very important and will help you succeed in this role.

Does this sound like you? &nbsp;Here&rsquo;s what you need to have to match our requirements:&nbsp;

<ul>
	<li>Prior experience working in a front-facing environment would be an asset;</li>
	<li>Good level of computer literacy in the use of standard office automation tools;</li>
	<li>Excellent&nbsp;communication and interpersonal skills and be able to respond to customer queries, win customer&rsquo;s confidence and conduct sales;</li>
	<li>Strong customer-centric approach to service delivery;</li>
	<li>Sharp&nbsp;problem-solving skills;</li>
	<li>Strong team orientation;</li>
	<li>Ability to work with minimal supervision;</li>
	<li>Be enthusiastic, committed and possess a good work ethic;</li>
	<li>Have good organisational skills;</li>
	<li>Be customer-centric and eager to learn about new products and technologies;</li>
	<li>Have a pleasant, friendly, outgoing personality;</li>
	<li>Have a smart and neat appearance;</li>
	<li>Be willing to work on a roster basis to accommodate outlet opening hours, including weekends and public holidays;</li>
	<li>Be willing to work in different outlets of the Company/Business partners on a roster basis, which might include shift;</li>
	<li>Be fluent in written and spoken English;</li>
	<li>Possess a valid driving licence and have their own transport.</li>
</ul>

If this describes you, then this is a glimpse of what you&#39;ll be doing:

<ul>
	<li>Offer second-level support on all of GO&rsquo;s platforms, devices and CPE, to end consumer &amp; business customers;</li>
	<li>Provide reports pertaining to returned/faulty devices as well as action taken;</li>
	<li>Ensure that all matters and devices originating from/to Retail channel in coordination with Service Centre back&nbsp;office,&nbsp;are dealt with in a satisfactory manner;</li>
	<li>Day-to-day handling of sales enquiries of the Company&#39;s products;</li>
	<li>Work to achieve and exceed sales targets for the range of GO&#39;s products and services in line with the Company&#39;s business plans and policies;</li>
	<li>Handle client accounts using the Company&#39;s POS, billing and customer care systems, dealing with cash and cheque receipts;</li>
	<li>Provide assistance and a level of technical support to customers over the counter and on the phone;</li>
	<li>Assume responsibility for all entries done which are related to customer information and the provisioning and or de-provisioning of services;</li>
	<li>Assume responsibility for entries in the point of sale system and cash till and all required reconciliation, including stock items;</li>
	<li>Ensure that all customer queries and complaints are attended to and resolved according to the Company&#39;s service levels;</li>
	<li>Effectively contribute and ensure an exceptional customer experience within all outlets, in line with the Company&#39;s mission and policies;</li>
	<li>Undertake training courses as and when required to ensure in-depth knowledge of the systems and offering of the Company;</li>
	<li>Participate at trade fairs, exhibitions and sales promotions, representing the Company and conducting sales and demonstrations of the Company&#39;s products and services;</li>
	<li>Market, promote and sell the Company&#39;s products and services and customer support, as well as other duties within the Company or any of its associated companies as directed from time to time;</li>
</ul>

What&rsquo;s in it for you?&nbsp;Joining our team comes with a lot of benefits!

Here&rsquo;s a glimpse of what we&rsquo;ll offer you for being brilliant:

<ul>
	<li>Excellent commission reward scheme</li>
	<li>No more bills! Free UNLIMITED GO services for your home and mobile</li>
	<li>Four weeks paid birth leave for all non-birthing parents</li>
	<li>Private Hospital Health Insurance, to protect you from unexpected, high medical costs</li>
	<li>A budget to spend on your own personal and/or professional development</li>
	<li>Therapy sessions to support your needs in collaboration with Richmond Foundation</li>
	<li>A budget dedicated to your children&rsquo;s summer school costs</li>
	<li>And more&hellip;</li>
</ul>

We&#39;ll recruit as soon as we find our match. Don&#39;t think twice - apply now.

Dream it. Wish it. Do it.

Do you have a passion for gadgets and customer satisfaction? Join our Gozo Retail Team within our Commercial department as a Retail Advisor and see your efforts being...

Retail Advisor (Gozo)

Find the home of your career!

We are looking for ambitious individuals who are able to connect with absolutely anyone. Our contact centre team values a customer-centric approach and ensure, more than anything else, to provide support to our customers in the best way possible.&nbsp;&nbsp;

The role of contact centre agent is critical for us. You will often be the primary point of contact for our customers when they really need us the most. Your mission is to interact with customers through various channels, providing general information and even troubleshooting customer care or technical problems.

Does this sound interesting to you? Here&rsquo;s what you must have to match our requirements:

<ul>
	<li>Strong command of verbal and written communication in the English and Maltese language</li>
	<li>Ability to think on your feet and meet customers at their level</li>
	<li>Proficient in but not only MS computer applications</li>
	<li>Ability to multi task effectively</li>
	<li>Excellent data entry and typing skills</li>
	<li>Ability to handle stressful situations appropriately</li>
</ul>

This is a full-time position (40 hour/week) Monday to Sunday on a scheduled roster. Availability of evenings and weekend work is required.&nbsp;

​Does this sound like you?&nbsp;Here&rsquo;s how you can hit a few plus points for this position:​

<ul>
	<li>Ability to add personality to interactions: Be conversational &ndash; yet professional</li>
	<li>Superior listening skills and knowledge of customer service practices and principles</li>
	<li>1 year of experience in a contact centre environment</li>
</ul>

If this describes you, then this is a glimpse of what you&#39;ll be doing:

<ul>
	<li>Provide an excellent standard of service via online chat, e-mail, calls and any other support channel, to ensure that customers&rsquo; expectations are met and exceeded;</li>
	<li>Ensure that all problems are resolved speedily achieving high levels of first contact resolution and excellent customer satisfaction;</li>
	<li>Carry out effective troubleshooting, following up of interactions and logging of customer conversations as per standard operating procedures;</li>
	<li>Be capable of identifying new sales, upselling or cross-selling opportunities and seal the deal immediately;</li>
	<li>Be responsive and flexible to business working hours and team needs, maintaining a professional approach at all times;</li>
	<li>Regularly meet targets set by line management;</li>
	<li>Corresponding with customers or enquirers via calls, and digital channels such as but not only WhatsApp, live chat, email and social media according to company practices;</li>
	<li>Alert the line management of trends in customer interactions;</li>
	<li>Be prepared to undergo further training to keep abreast with customers&rsquo; needs;</li>
	<li>Process sales orders and agreements; and</li>
	<li>Other duties as assigned</li>
</ul>

​What&rsquo;s in it for you?

Joining our team comes with a lot of benefits! Here&rsquo;s a glimpse of what we&rsquo;ll offer you for being brilliant:

<ul>
	<li>No more bills! Free UNLIMITED GO services for your home and mobile</li>
	<li>Four weeks paid birth-leave for all non-birthing parents</li>
	<li>Private Hospital Health Insurance, to protect you from unexpected, high medical costs</li>
	<li>A budget to spend on your own personal and/or professional development</li>
	<li>Therapy sessions to support your needs in collaboration with Richmond Foundation</li>
	<li>A budget dedicated to your children&rsquo;s summer school costs</li>
	<li>And more&hellip;</li>
</ul>

We&#39;ll recruit as soon as we find our match. Don&#39;t think twice - apply now!

Find the home of your career!

We are looking for ambitious individuals who are able to connect with absolutely anyone. Our contact centre team values a customer-centric approach and ensure, more...

Customer Care Agents

Join the adventure.

Do you have a passion for gadgets and customer satisfaction? Join our Retail team within our Commercial department as a Retail Advisor and see your efforts being rewarded with above-market&nbsp;commission rates.&nbsp;

Be the first point of contact for our customers when they need product support on all four of GO&rsquo;s platforms, devices and CPE. This will go hand in hand with the day-to-day responsibilities associated with our retail outlet.&nbsp;

Our Retail team values a customer-centric approach and ensures, more than anything else, to provide support to our customers in the best way possible. Having a calm, friendly approach and a team-player attitude is very important and will help you succeed in this role.

Does this sound like you? &nbsp;Here&rsquo;s what you need to have to match our requirements:&nbsp;

<ul>
	<li>Prior experience working in a front-facing environment would be an asset;</li>
	<li>Good level of computer literacy in the use of standard office automation tools;</li>
	<li>Excellent&nbsp;communication and interpersonal skills and be able to respond to customer queries, win customer&rsquo;s confidence and conduct sales;</li>
	<li>Strong customer-centric approach to service delivery;</li>
	<li>Sharp&nbsp;problem-solving skills;</li>
	<li>Strong team orientation;</li>
	<li>Ability to work with minimal supervision;</li>
	<li>Be enthusiastic, committed and possess a good work ethic;</li>
	<li>Have good organisational skills;</li>
	<li>Be customer-centric and eager to learn about new products and technologies;</li>
	<li>Have a pleasant, friendly, outgoing personality;</li>
	<li>Have a smart and neat appearance;</li>
	<li>Be willing to work on a roster basis to accommodate outlet opening hours, including weekends and public holidays;</li>
	<li>Be willing to work in different outlets of the Company/Business partners on a roster basis, which might include shift;</li>
	<li>Be fluent in written and spoken English;</li>
	<li>Possess a valid driving licence and have their own transport.</li>
</ul>

If this describes you, then this is a glimpse of what you&#39;ll be doing:

<ul>
	<li>Offer second-level support on all of GO&rsquo;s platforms, devices and CPE, to end consumer &amp; business customers;</li>
	<li>Provide reports pertaining to returned/faulty devices as well as action taken;</li>
	<li>Ensure that all matters and devices originating from/to Retail channel in coordination with Service Centre back&nbsp;office,&nbsp;are dealt with in a satisfactory manner;</li>
	<li>Day-to-day handling of sales enquiries of the Company&#39;s products;</li>
	<li>Work to achieve and exceed sales targets for the range of GO&#39;s products and services in line with the Company&#39;s business plans and policies;</li>
	<li>Handle client accounts using the Company&#39;s POS, billing and customer care systems, dealing with cash and cheque receipts;</li>
	<li>Provide assistance and a level of technical support to customers over the counter and on the phone;</li>
	<li>Assume responsibility for all entries done which are related to customer information and the provisioning and or de-provisioning of services;</li>
	<li>Assume responsibility for entries in the point of sale system and cash till and all required reconciliation, including stock items;</li>
	<li>Ensure that all customer queries and complaints are attended to and resolved according to the Company&#39;s service levels;</li>
	<li>Effectively contribute and ensure an exceptional customer experience within all outlets, in line with the Company&#39;s mission and policies;</li>
	<li>Undertake training courses as and when required to ensure in-depth knowledge of the systems and offering of the Company;</li>
	<li>Participate at trade fairs, exhibitions and sales promotions, representing the Company and conducting sales and demonstrations of the Company&#39;s products and services;</li>
	<li>Market, promote and sell the Company&#39;s products and services and customer support, as well as other duties within the Company or any of its associated companies as directed from time to time;</li>
</ul>

What&rsquo;s in it for you?&nbsp;Joining our team comes with a lot of benefits!

Here&rsquo;s a glimpse of what we&rsquo;ll offer you for being brilliant:

<ul>
	<li>Excellent commission reward scheme</li>
	<li>No more bills! Free UNLIMITED GO services for your home and mobile</li>
	<li>Four weeks paid birth leave for all non-birthing parents</li>
	<li>Private Hospital Health Insurance, to protect you from unexpected, high medical costs</li>
	<li>A budget to spend on your own personal and/or professional development</li>
	<li>Therapy sessions to support your needs in collaboration with Richmond Foundation</li>
	<li>A budget dedicated to your children&rsquo;s summer school costs</li>
	<li>And more&hellip;</li>
</ul>

We&#39;ll recruit as soon as we find our match. Don&#39;t think twice - apply now.

Join the adventure.

Do you have a passion for gadgets and customer satisfaction? Join our Retail team within our Commercial department as a Retail Advisor and see your efforts being rewarded with...

Retail Advisor

Shaping the Future Together!

We&rsquo;re looking for ambitious individuals who are able to connect with absolutely anyone. Our contact centre team values a customer-centric approach and ensure, more than anything else, to provide support to our customers in the best way possible. &nbsp;&nbsp;

The role of call centre agent is critical for us. You will often be the primary point of contact for our customers when they really need us the most. Your mission is to interact with customers through various channels, providing general service/product information and resolving service or technical issues.

Having a calm, friendly approach is very important. We will then teach you everything else you need to know to succeed in this position, not to mention that you will also get to know a great team who will support you day in, day out.

&nbsp;

Does this sound interesting to you? Here&rsquo;s what you must have to match our requirements:

<ul>
	<li>Strong command of verbal and written communication in the English and Maltese language;</li>
	<li>Technical knowledge and/or experience as a major skillset;</li>
	<li>Ability to think on your feet and meet customers at their level;</li>
	<li>Proficient in but not only MS computer applications;</li>
	<li>Ability to multi task effectively and handle stressful situations appropriately;</li>
	<li>Excellent data entry and typing skills.</li>
</ul>

This is a full-time position (40 hour/week) Monday to Sunday on a scheduled roster. Availability of evenings and weekend work is required.&nbsp;

&nbsp;

​Does this sound like you?&nbsp;Here&rsquo;s how you can hit a few plus points for this position:

<ul>
	<li>Ability to add personality to interactions: Be conversational &ndash; yet professional;</li>
	<li>Superior listening skills and knowledge of customer service practices and principles;</li>
	<li>1 year of experience in a contact centre environment.</li>
</ul>

&nbsp;

If this describes you, then this is a glimpse of what you&#39;ll be doing:

<ul>
	<li>Provide an excellent standard of service of but not only product and service information on telephony, online, e-mail and any other support channel, to ensure that customers&rsquo; expectations are met and exceeded;</li>
	<li>Ensure that all problems are resolved speedily achieving high levels of first contact resolution and excellent customer satisfaction;</li>
	<li>Carry out effective troubleshooting, following up of interactions and logging of customer conversations as per standard operating procedures;</li>
	<li>Be capable of identifying new sales, upselling or cross-selling opportunities and seal the deal immediately;</li>
	<li>Be responsive and flexible to business working hours and team needs, maintaining a professional approach at all times;</li>
	<li>Regularly meet targets set by line management;</li>
	<li>Corresponding with customers or enquirers via telephony, and digital channels such as but not only WhatsApp, live chat, email and social media according to company practices;</li>
	<li>Alert the line management of trends in customer interactions;</li>
	<li>Be prepared to undergo further training to keep abreast with customers&rsquo; needs;</li>
	<li>Process sales orders and agreements;&nbsp;</li>
	<li>Other duties as assigned.</li>
</ul>

&nbsp;

​What&rsquo;s in it for you?

Joining our team comes with a lot of benefits! Here&rsquo;s a glimpse of what we&rsquo;ll offer you for being brilliant:

<ul>
	<li>No more bills! Free UNLIMITED GO services for your home and mobile;</li>
	<li>Four weeks paid birth-leave for all non-birthing parents;</li>
	<li>Private Hospital Health Insurance, to protect you from unexpected, high medical costs;</li>
	<li>A budget to spend on your own personal and/or professional development;</li>
	<li>Therapy sessions to support your needs in collaboration with Richmond Foundation;</li>
	<li>A budget dedicated to your children&rsquo;s summer school costs;</li>
	<li>And more&hellip;</li>
</ul>

We&#39;ll recruit as soon as we find our match.&nbsp; Don&#39;t think twice - apply now!

Shaping the Future Together!

We&rsquo;re looking for ambitious individuals who are able to connect with absolutely anyone. Our contact centre team values a customer-centric approach and ensure,...

Customer Care Agents - Technical Support

Are you ready to inspire and be inspired?&nbsp;

We are currently in search of an exceptional Chief People Officer who can effectively lead our organization&#39;s heart through a highly motivated and high-performing People Team. As the driving force behind our human resources function, you will play a crucial role in developing and executing our Human Resource strategy to meet the ever-evolving needs of our business. In this dynamic position, you will be tasked with striking a delicate balance between advocating for our employees, collaborating with various stakeholders, and safeguarding the interests of our shareholders.

We are seeking a hardworking leader who isn&#39;t afraid to roll up their sleeves and work alongside our dedicated People Team. As our Chief People Officer, you will leverage your expertise to build upon our existing people programs and provide strategic direction in key areas such as talent growth, employee lifecycle management, and retention initiatives. Your strategic leadership will significantly enhance our People team&#39;s service delivery and expand their expertise.

In this integral role, you will have the opportunity to join our esteemed Executive Committee and report directly to Nikhil Patil, our Chief Executive Officer. Your insights and contributions will directly shape our organization&#39;s people strategy and play a pivotal role in driving our success.

To excel in this position, you will possess the following attributes:

<ul>
	<li>Previous years of experience in HR/people leadership;</li>
	<li>Experience hiring, coaching, and managing direct report(s);</li>
	<li>Data-driven and know your way around numbers and data analysis;&nbsp;</li>
	<li>Ethical work practices;</li>
	<li>Proven track record in shaping strategy and excellent negotiation skills;</li>
	<li>Fun, creative, and a growth-oriented mindset;</li>
	<li>Flexible working approach;</li>
	<li>Ability to collaborate with individuals from diverse backgrounds;</li>
	<li>Excellent teamwork and people skills.</li>
</ul>

If this sounds like you, we believe you&#39;ll fit right in with our team. Here are some qualities that will be highly valued in our organization:

<ul>
	<li>Putting people before processes;</li>
	<li>Being a learning champion;</li>
	<li>Turning challenges into opportunities for business impact;</li>
	<li>Thriving on challenging the status quo;</li>
	<li>Encouraging random ideas and embracing risks;</li>
	<li>Empowering and enabling individuals to grow and excel in their roles and careers;</li>
	<li>Openness to experimenting with new approaches and methods;</li>
	<li>Firm belief in the power of collaboration;</li>
	<li>Self-starter with a natural ability to execute work and achieve targets.</li>
</ul>

Here&#39;s a glimpse of what you&#39;ll be doing as our Chief People Officer:

<ul>
	<li>Designing, leading, and managing HR strategic objectives and solutions that effectively communicate and support our organization&#39;s mission and strategic vision;</li>
	<li>Leading, managing, and directing the people team, ensuring the delivery of specialized solutions and developing the team&#39;s performance and competencies;</li>
	<li>Optimising the use of people analytics software to take informed decisions in the best interests of the business needs of the organisation;</li>
	<li>Promoting an inclusive and diverse organizational culture;</li>
	<li>Managing recruitment and retention strategies;</li>
	<li>Overseeing training and development initiatives;</li>
	<li>Driving performance management initiatives and tracking efficiency levels;</li>
	<li>Reviewing and aligning organizational design and supporting reorganization efforts in various departments;</li>
	<li>Managing right-sizing and restructuring initiatives;</li>
	<li>Coaching, supporting, mentoring, and challenging management levels in the application of HR policies and practices, minimizing risk, identifying influencing factors, and reducing negative outcomes;</li>
	<li>Designing and executing compensation strategies;</li>
	<li>Generating ideas and supporting the enhancement of our employer brand;</li>
	<li>Providing HR-related advice to the Board of Directors and the management team;</li>
	<li>Leading collective agreement negotiations and managing labor relations effectively;</li>
	<li>Providing support to the management team on labor relations issues and facilitating communication with employee unions;</li>
	<li>Ensuring compliance with employment laws and handling legal requirements related to labor relations.</li>
</ul>

What&rsquo;s in it for you?

Joining our team comes with a lot of benefits! Here&rsquo;s a glimpse of what we&rsquo;ll offer you for being brilliant:

<ul>
	<li>Competitive compensation package;</li>
	<li>Benefit from working within a hybrid organization, enjoying a balance between working from the office or any other location of your preference;</li>
	<li>Flexible working arrangements to suit different needs;</li>
	<li>No more bills! Free UNLIMITED GO services for your home and mobile;</li>
	<li>Four weeks paid birth-leave for all non-birthing parents;</li>
	<li>International Health Insurance for you and your family;</li>
	<li>A budget to purchase your next mobile device;</li>
	<li>A budget to spend on your own personal and/or professional development;</li>
	<li>Therapy sessions to support your needs in collaboration with Richmond Foundation;</li>
	<li>A budget dedicated to your children&rsquo;s summer school costs.</li>
</ul>

&hellip; and more!

We&#39;ll recruit as soon as we find our match. Don&#39;t think twice - apply now by submitting a letter of motivation together with your CV.

Are you ready to inspire and be inspired?&nbsp;

We are currently in search of an exceptional Chief People Officer who can effectively lead our organization&#39;s heart through a highly motivated...

Chief People Officer

Follow your vision, help us change the future.

We&#39;re looking for awesome,&nbsp;energetic and tech savvy individuals looking to boost their technical career and join our team as Technician.

The role&#39;s purpose is to&nbsp;ensure the proper operation of the outside plant assets deployed by the company.&nbsp; Excellent&nbsp;problem solving skills and an eye for detail are two very important skills needed in order to thrive in this role. As long as you&rsquo;re willing to learn, this position is a great opportunity to grow and develop yourself within a fast-paced environment!

Does this sound like you? Here&rsquo;s what you need to have to match our requirements:

<ul>
	<li>Ability to approach work with common sense and a good attitude, is adaptable to the exigencies of work and can be depended upon to see a job to its end.</li>
	<li>Possess fault identification and rectification skills.</li>
	<li>Be a&nbsp;courteous individual&nbsp;and communicates appropriately with the public, fellow employees, supervisors and customers.</li>
	<li>Have GO&rsquo;s success at heart and is sensitive to the impact the job and his role have on 3rd parties&rsquo; view of the company.</li>
	<li>Works well in a team, flexible and determined to deliver at the best possible performance.</li>
	<li>Is computer literate&nbsp;(Possess ECDL or equivalent)</li>
	<li>Fluent in both written and spoken English.</li>
</ul>

This is how you can hit a few more plus points for this position:​

<ul>
	<li>Proficiency&nbsp;in outside plant deployment practices including:
	<ul>
		<li>Standards and policies,</li>
		<li>Equipment handling and installation,</li>
		<li>Test and measurement procedures,</li>
		<li>Certification procedures,</li>
		<li>Use of associated tools.</li>
	</ul>
	</li>
	<li>Proficient&nbsp;in the use of corporate IT systems and willing to learn new systems</li>
	<li>Knowledge&nbsp;of Fixed Access Network Planning concepts.</li>
	<li>Proficient&nbsp;in outside plant deployment practices and policies.</li>
	<li>Is in possession of a valid driving license.</li>
</ul>

If this describes you, here&rsquo;s a glimpse of what you will be doing in this position:​

<ul>
	<li>Install and maintain, joint and terminate both fibre and copper cables in any environment according to procedures and standards set by the company.&nbsp;</li>
	<li>Identify GO infrastructure in the external plant through the use of records documents, mark and oversee any 3rd party works close to GO&rsquo;s infrastructure following procedures and standards set by the company.</li>
	<li>Certify any works carried out by 3rd parties, sub-contractors and GO as fit for use.</li>
	<li>Report any damages to GO infrastructure through the proper channels following procedures and standards set by the company.</li>
	<li>Report any required plant maintenance and/or upgrades through the proper channels following the correct procedures set by the company.</li>
	<li>Provide as-installed details of works carried out for records.</li>
	<li>Liaise with 3rd parties, peers and clients as necessary to get the job done in an appropriate manner.</li>
	<li>Be available to carry out such ad hoc assignments as may be requested from time to time by the Company and deputise direct superior as and when required</li>
</ul>

What&rsquo;s in it for you?

Joining our team comes with a lot of benefits! Here&rsquo;s a glimpse of what we&rsquo;ll offer you for being brilliant:

<ul>
	<li>No more bills! Free UNLIMITED GO services for your home and mobile</li>
	<li>Four weeks paid birth-leave for all non-birthing parents</li>
	<li>Private Hospital Health Insurance, to protect you from unexpected, high medical costs</li>
	<li>A budget to spend on your own personal and/or professional development</li>
	<li>Therapy sessions to support your needs in collaboration with Richmond Foundation</li>
	<li>A budget dedicated to your children&rsquo;s summer school costs</li>
</ul>

And more&hellip;

Follow your vision, help us change the future.

We&#39;re looking for awesome,&nbsp;energetic and tech savvy individuals looking to boost their technical career and join our team as...

Technician 

Bring your skills to life!

We are looking for a driven individual with strong communication skills to join our growing team as a Technician. This team has a customer-centric mindset and is dedicated to going above and beyond for our customers day in and day out.

As our Technician, you will be working directly on the front-line, interacting daily with our customers to ensure they have all of their services working smoothly. You will be provided with all the necessary tools, including a mobile device, a laptop, and a company van to be able to perform your duties at your utmost. After the training period, you will mostly be working on your own however there&rsquo;s a great team spirit and if you need assistance, your colleagues will be just a phone call away.

Kindness, patience, and charisma go a long way when you&rsquo;re dealing with people. Therefore we do expect that you have these attributes to be able to thrive in this position. As for the rest, we will teach you everything else you need to know. So as long as you&rsquo;re willing to learn, this position is a great opportunity to grow and develop yourself within a fast-paced environment. It will be your first step into the fascinating world of Technology that will lead you to an exciting future.

Does this sound like you? Here&rsquo;s what you need to have to match our requirements:

<ul>
	<li>A good level of computer literacy;</li>
	<li>A valid driving license to be able to drive a company vehicle;</li>
	<li>Fluency in written and spoken English;</li>
	<li>Willingness to work outside &amp; at heights.&nbsp;</li>
</ul>

This is how you can hit a few more plus points for this position:

<ul>
	<li>Have some experience working in a similar role;</li>
	<li>Be able to work with minimal supervision;</li>
	<li>Experience technologies used in Telecommunications such as fiber optic, telephony and TV technologies such as PSTN, ISDN, IPTV, &amp; DTTV.</li>
</ul>

If this describes you, then this is a glimpse of what you&#39;ll be doing:

<ul>
	<li>Rectifying faults and solving problems at our customers&rsquo; homes</li>
	<li>Installing GO services in various premises</li>
	<li>Jumpering of services in cabinets, exchanges, and test-rooms;</li>
	<li>Maintenance of distribution points, drops, &amp;&nbsp;test-room frames;</li>
	<li>Opening of manholes;</li>
	<li>Working at heights on ladders and cherry pickers;</li>
	<li>Driving a cherry picker when required;</li>
	<li>Stocking outdoor cabinets with pre-wires;</li>
	<li>Ordering stock;</li>
	<li>Working in all test-rooms and RSS whenever is required;</li>
	<li>Using GO systems to provision, rectify faults, update records and stock.</li>
	<li>Ensuring optimal customer service;</li>
	<li>Work continuation and overtime when needed;</li>
	<li>Work on-call schedules;</li>
</ul>

What&rsquo;s in it for you?&nbsp;

Joining our team comes with a lot of benefits! Here&rsquo;s a glimpse of what we&rsquo;ll offer you for being brilliant:&nbsp;

<ul>
	<li>No more bills! Free UNLIMITED GO services for your home and mobile&nbsp;</li>
	<li>Four weeks paid birth-leave for all non-birthing parents&nbsp;</li>
	<li>Private Hospital Health Insurance, to protect you from unexpected, high medical costs&nbsp;</li>
	<li>A budget to spend on your own personal and/or professional development&nbsp;</li>
	<li>Therapy&nbsp;sessions to support your needs in collaboration with Richmond Foundation&nbsp;&nbsp;</li>
	<li>A budget dedicated to your children&rsquo;s summer school costs</li>
	<li>And more&hellip;&nbsp;&nbsp;</li>
</ul>

We&#39;ll recruit as soon as we find our match. Don&#39;t think twice - apply now.

Bring your skills to life!

We are looking for a driven individual with strong communication skills to join our growing team as a Technician. This team has a customer-centric mindset and is...