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Bring your creativity to life
We’re looking for a motivated leader who enjoys working with people, thinks creatively, and is passionate about improving quality and the customer experience.
As a Contact Centre Training and Quality Analyst, you will focus on Quality Assurance by reviewing agent performance across all channels, giving feedback, and working closely with Team Leaders to improve processes. You will also support the People team with recruitment including interviews and selection, and deliver training to help both new and existing team members grow.&nbsp;
Your work will directly contribute to improving our customer experience and strengthening our team
Does this sound interesting to you? Here's what you must have to match our requirements;
<ul>
<li>A minimum of 24 months experience in either an operational support role or a frontline customer support role;</li>
<li>Ability to train all skills and levels of contact Centre agents;</li>
<li>Strong proficiency in but not only Microsoft Office (intermediate Word and Excel);</li>
<li>Creative ability, writing proficiency and excellent interpersonal verbal and written communication skills;</li>
<li>Strongly abreast with all support services/channels, systems, processes and procedures;</li>
<li>Must be self-motivator and innovative self-starter with flexible in working hours;</li>
<li>Conversant with recruitment, interviewing and selection processes as well as acquainted with quality assurances processes;</li>
<li>Must adapt well to change and successfully set and adjust priorities as needed to work under time constraints and meet deadlines;</li>
<li>Proven ability to work effectively in a team environment as well as independently with minimal supervision;</li>
<li>Excellent communication and interpersonal skills, with the ability to provide constructive feedback and coaching;</li>
<li>Outstanding customer service skills and dedication to providing exceptional customer care;</li>
<li>Be willing to learn and attend further training to keep up with latest updates.</li>
</ul>
Expected Hours of Work
This is a full-time position with forty (40) hours a week. Occasional evening and weekend work may be required as job duties demand.
Does this sound like you? Here’s how you can hit a few plus points for this position:
<ul>
<li>MQF Level 4 standard of education and or equivalent</li>
<li>Technical Support, QA accreditation or equivalent experience</li>
<li>Knowledge of Quality Management Systems (QMS)</li>
<li>Firmly driven interest in training and in the QA analytics in customer support channels including social media channels;</li>
<li>Exceptional listening and analytical skills with sound technical background.</li>
<li>Training and leadership experience in the industry</li>
</ul>
If this describes you, then this is a glimpse of what you'll be doing:
<ul>
<li>Establish, maintain quality assurance guidelines, standards, and procedures for the contact centre by effective evaluation of customer service interactions to ensure compliance with company policies and procedures;</li>
<li>Create training programmes and develop materials for new and existing contact centre agents, utilising AI tools where appropriate to support content development, personalisation, efficiency, and continuous quality improvement;</li>
<li>Produce training material and relevant support resources for new services or product launches, leveraging AI where possible to enhance speed of creation, knowledge accuracy, and ongoing updates;</li>
<li>Provide specialised support to the teams whilst remote and in office;</li>
<li>Conduct regular quality assurance assessments to identify areas for improvement and provide feedback and coaching to contact centre staff;</li>
<li>Develop and implement effective strategies and practices to reach optimal First Contact Resolution (FCR) to enhance customer satisfaction and improve overall service quality;</li>
<li>Collaborate with CC Management and Team Leaders to identify agent knowledge/skill gaps and ensure QA performance trends are supported by actionable data;</li>
<li>Coordinate with the People Team on recruitment including interviewing and lead selection process decisions ensuring they meet desired skills and competencies;</li>
<li>Manage stock of training consumables and ensure its proper usage;</li>
<li>Update, maintain CC staff data register;</li>
<li>Liaise with the marketing team, and become a liaison between the contact centre and marketing to provide specialised customer feedback to help support product launches and FAQs;</li>
<li>Create QA guidelines for the teams and ensure its upkeep;</li>
<li>Conduct specialised side-by-side coaching with agents that are new to ensure that what was learnt in the classroom, is followed through;</li>
<li>Provide specialised assistance and training to other contact centre teams including Reception, Processing and Multi-Channel;</li>
<li>Perform other duties as required by management.</li>
</ul>
What’s in it for you? 
Here’s a glimpse of what we’ll offer you for being brilliant:
<ul>
<li>Benefit from working within a hybrid organisation, enjoying a balance between working from the office or any other location of your preference</li>
<li>No more bills! Free UNLIMITED GO services for your home and mobile</li>
<li>Discounted GO Freedom Mobile Plan for 4 individuals of your choice</li>
<li>Four weeks paid birth-leave for all non-birthing parents</li>
<li>Four weeks of paid leave for Pregnancy Loss, in line with the Company’s Pregnancy Loss policy.</li>
<li>Paid Pediatric First Aid Course for expecting parents.&nbsp;&nbsp;</li>
<li>Private Hospital Health Insurance, to protect you from unexpected, high medical costs</li>
<li>A budget to spend on your own personal and/or professional development</li>
<li>Therapy sessions to support your needs in collaboration with Richmond Foundation</li>
<li>A budget dedicated to your children’s summer school costs</li>
<li>Get the best tech for yourself at unbeatable prices with a 10% Klikk discount… and more!</li>
</ul>

Bring your creativity to life
We’re looking for a motivated leader who enjoys working with people, thinks creatively, and is passionate about improving quality and the customer experience.
As a...

Contact Centre Training and Quality Analyst

Steer your career into the right direction.
We’re on the lookout for a driven individual, with killer negotiation skills, looking to develop their career within the Business environment.  As a Business Relationship Senior Executive - Key Clients, you’ll play a pivotal role in identifying new business leads, managing and retaining key customers. Possessing a flair for sales, being results orientated and having super communication skills will help you thrive in this position.
Does this sound like you? Here’s what you need to have to match our requirements: 
•	Have a minimum of 2 years of experience working in Account Management and/or Sales with corporate customers.&nbsp;
•	Proven track record in Sales or Customer facing role, especially in relationship management.&nbsp;
•	Focus on excellent customer care service; which should be evident in your attitudes, values, behaviours and personality.&nbsp;
•	Proficiency in the use of standard Office Automation tools;&nbsp;
•	A valid Driving License;&nbsp;
•	Have good interpersonal and communication skills (both written and spoken).
Here’s how you can hit a few plus points for this position: 
•	A Diploma in Sales, Customer Care, Management or other related subject.&nbsp;
•	Have a good understanding of the fixed line, broadband, tv, mobile markets and the services offered by the Group. Skilled at discussing these services and identifying customer needs for them.&nbsp;
If this describes you, here’s a glimpse of what you will be doing in this position: 
•	Manage a portfolio and provide support to top and medium-sized key customers, ensuring sustained revenue growth and customer retention.
•	Maintain open communication channels through regular calls, meetings, and follow-ups to minimise churn and protect revenue.
•	Ensure customers’ requirements and expectations are met with exceptional service delivery and thorough follow-up.
•	Identify new business leads, including potential customers, additional services, and new revenue streams. Reach defined sales and retention targets while contributing to the overall market share of the Group.
•	Develop and present tailored proposals and presentations to key customers.
•	Act as a liaison between key customers, the Sales team, the Business Solutions Team, and other Group companies for proposals, projects, and service delivery.
•	Provide operational support to Sales and Business Solutions teams, including follow-ups on requests and proposals.
•	Contribute to the general improvement of the Retention Team’s efficiency and effectiveness, ensuring that all business opportunities are fully exploited.
•	Ensure adherence to all company policies, procedures, and confidentiality agreements.
•	Maintain a professional and presentable appearance while on duty.
What’s in it for you? 
Joining our team comes with a lot of benefits! Here’s a glimpse of what we’ll offer you;
•	Flexible working arrangements to suit different needs
•	No more bills! Free UNLIMITED GO services for your home and mobile&nbsp;
•	Four weeks paid birth-leave for all non-birthing parents&nbsp;
•	Private Hospital Health Insurance, to protect you from unexpected, high medical costs&nbsp;
•	A budget to purchase your next mobile device
•	A budget to spend on your own personal and/or professional development&nbsp;
•	Therapy sessions to support your needs in collaboration with Richmond Foundation&nbsp;&nbsp;
•	In-house canteen serving delicious breakfasts, meals and snacks&nbsp;
•	A budget dedicated to your children’s summer school costs&nbsp;&nbsp;
… and more!
We'll recruit as soon as we find our match. Don't think twice - apply now.

Steer your career into the right direction.
We’re on the lookout for a driven individual, with killer negotiation skills, looking to develop their career within the Business environment.  As a...

Business Relationship Senior Executive - Key Clients

Put your ability to work.
Are you a proactive problem-solver who enjoys turning challenges into opportunities and driving measurable business impact?
As our Wholesale Operations Specialist, you will act as the key interface between carriers and local operators, ensuring wholesale service issues are resolved quickly and effectively. In this role, you’ll play a vital part in protecting revenue, improving performance, and enhancing the overall customer experience.
This is more than a coordination position, it’s an opportunity to influence business outcomes, optimize processes, and help shape service excellence.
Does this sound like you? Here’s what you need to have to match our requirements: 
•	5+ years’ experience in a telecommunications customer-facing, back-office, or similar operational role
•	Strong experience with CRM systems (e.g., Salesforce) and billing platforms
•	Proficiency in Microsoft Office
•	Strong analytical mindset and attention to detail
•	A positive, proactive attitude and ability to learn quickly
•	Comfort working with data and financial metrics
This is how you can hit a few more plus points for this position:&nbsp;
•	Diploma or Bachelor’s degree in ICT or related field
•	Experience in budgeting and account management
•	Advanced Excel Skills
If this describes you, here’s a glimpse of what you will be doing in this position: 
•	Establish and maintain business relationships with carriers and local operators.
•	Act as the primary interface for wholesale services, handling client-raised issues.
•	Manage order progress and delivery status to ensure process compliance.
•	Monitor business performance for high-revenue lines and analyze figures to suggest improvements to management.
•	Drive business process improvements and proposing adjustments in service offerings.
•	Draft budgets and track variances throughout the year.
•	Generate and monitor all operational reports including gap analysis on performance.
•	Act as a point of reference for both commercial and technical changes within the company.
•	Escalate challenges and flag any noncompliance or risks identified in the process.
What’s in it for you? 
Joining our team comes with a lot of benefits! Here’s a glimpse of what we’ll offer you for being brilliant: 
•	Benefit from working within a hybrid organisation, enjoying a balance between working from the office or any other location of your preference
•	Flexible working arrangements to suit different needs&nbsp;
•	No more bills! Free UNLIMITED GO services for your home and mobile&nbsp;
•	Four weeks paid birth-leave for all non-birthing parents&nbsp;
•	Private Hospital Health Insurance, to protect you from unexpected, high medical costs&nbsp;
•	A budget to purchase your next mobile device
•	A budget to spend on your own personal and/or professional development&nbsp;
•	Therapy sessions to support your needs in collaboration with Richmond Foundation&nbsp;&nbsp;
•	In-house canteen serving delicious breakfasts, meals and snacks&nbsp;
•	A budget dedicated to your children’s summer school costs&nbsp;
•	The opportunity to work from literally anywhere – being able to work from abroad
•	Generous relocation package as well as any assistance needed for your smooth transition to Malta
… and more!&nbsp;
We'll recruit as soon as we find our match. Don't think twice - apply now.

Put your ability to work.
Are you a proactive problem-solver who enjoys turning challenges into opportunities and driving measurable business impact?
As our Wholesale Operations Specialist, you will...

Wholesale Operations Specialist

You've come to the right place.
We’re on the lookout for high-caliber, strategic Enterprise Sales professionals to join our expanding team. As an Enterprise Solutions Sales Specialist, you’ll be responsible for leading complex, high-value ICT and telecom solution engagements with enterprise clients across multiple industries.
You will operate at the intersection of technology and business—helping clients transform and future-proof their organizations by leveraging GO’s full suite of solutions, including cloud, cybersecurity, data centre services, managed networks, and bespoke system integrations.
We're looking for professionals who are not just sellers—but enterprise consultants who can work across verticals and adapt to diverse client environments.
Does this sound like you? Here’s what you need to have to match our requirements: 
<ul>
<li>7+ years of progressive, client-facing commercial experience within Telecoms, IT Solutions, or Systems Integration—ideally across multiple industries and organizational types (e.g., telecom operators, system integrators, enterprise clients, and public sector bodies).</li>
<li>A consistent track record of closing complex, multi-product enterprise deals, including cloud computing, cybersecurity, managed services, networking, data centre hosting, and digital transformation solutions—with a clear focus on recurring revenue growth and long-term account value.</li>
<li>Demonstrated business agility and cultural adaptability, having successfully operated within diverse corporate structures, varied procurement ecosystems, and high-compliance verticals such as government, finance, and healthcare.</li>
<li>Mastery of solution selling and consultative sales methodologies with the ability to develop strategic account plans, craft tailored value propositions, and navigate long sales cycles with multiple decision-makers.</li>
<li>Strong executive presence and influencing ability, with exceptional written, verbal, and presentation skills—trusted by senior stakeholders.&nbsp;</li>
<li>Resilience and high emotional intelligence, with the ability to adapt quickly to shifting client needs, overcome objections constructively, and maintain momentum in high-pressure, competitive environments.</li>
<li>A demonstrated innovation mindset, constantly seeking new approaches to client engagement, solution design, and value creation—while contributing to internal process improvements and cross-functional collaboration.</li>
<li>Proven ability to manage strategic alliances, vendor relationships, and third-party partners, ensuring delivery alignment and excellence across the entire solution lifecycle.</li>
<li>Mobility and flexibility to operate in hybrid and regional sales environments, with a valid driving license and the ability to travel across markets for client meetings, events, or opportunity development.</li>
</ul>
This is how you can hit a few more plus points for this position:
<ul>
<li>Bachelor’s Degree or Diploma (MQF Level 5) in a technical or business discipline.</li>
<li>Technical experience in roles such as IT Management, Systems/Network Administration, or Technical Consulting.</li>
<li>Prior involvement in public sector tendering or framework agreements, with a track record of successful bids.</li>
<li>Certifications or working knowledge of enterprise technologies (e.g., Cisco, VMware, Microsoft, Fortinet, etc.) are a plus.</li>
</ul>
If this describes you, then this is a glimpse of what you'll be doing:
<ul>
<li>Lead the entire enterprise sales lifecycle, from identifying and qualifying high-value opportunities to shaping solution strategy, negotiating commercial terms, and driving successful contract closure—ensuring alignment with both client business priorities and GO’s growth objectives.</li>
<li>Establish and nurture high-impact relationships with C-suite executives, IT strategists, and procurement leaders, positioning yourself as a strategic partner in their digital transformation journey and unlocking long-term value across the customer lifecycle.</li>
<li>Conduct deep discovery and business analysis to decode multifaceted operational challenges and architect bespoke, multi-technology solutions—leveraging GO’s robust portfolio across data centre, cloud, cybersecurity, connectivity, and managed services.</li>
<li>Drive cross-functional collaboration with internal stakeholders—including pre-sales engineers, product managers, service delivery teams, and ecosystem partners—to co-create end-to-end, commercially compelling solution proposals with measurable ROI.</li>
<li>Lead the strategic development, execution, and governance of complex public and private sector tenders, RFPs, and enterprise-scale proposals, ensuring technical accuracy, legal compliance, and commercial competitiveness in high-stakes procurement environments.</li>
<li>Act as a senior technology advisor and digital innovation enabler—guiding clients on emerging trends, disruptive technologies, and best-in-class implementation strategies to support business resilience, operational efficiency, and growth.</li>
<li>Continuously refine and adapt go-to-market strategies by synthesizing insights from evolving client needs, industry shifts, competitor positioning, and internal performance analytics—proactively contributing to revenue acceleration and market penetration.</li>
<li>Operate with an entrepreneurial and ownership-driven mindset, taking full accountability for strategic account planning, revenue forecasting, and deal execution. Leverage consultative selling frameworks to build tailored business cases, champion cross-departmental alignment, and consistently deliver enterprise sales wins—from pipeline acceleration to commercial close.</li>
<li>Analyse market dynamics to identify emerging opportunities and adapt the company’s service portfolio accordingly.</li>
<li>Represent the company at industry events, trade shows, and networking opportunities to position the brand as a market leader.</li>
<li>Act as the primary point of contact for high-value clients, ensuring exceptional service delivery.</li>
<li>Mentor and coach new upcoming junior team members.</li>
<li>Perform in-depth financial forecasting and contribute to budgeting processes for strategic planning.</li>
<li>Stay informed about advancements in technology and advocate for continuous innovation within the team.</li>
</ul>
Joining our team comes with a lot of benefits! Here’s a glimpse of what we’ll offer you for being brilliant:
We believe in empowering our team with more than just a job—here’s what’s in it for you:
<ul>
<li>Benefit from working within a hybrid organisation, enjoying a balance between working from the office or any other location of your preference&nbsp;</li>
<li>Flexible working arrangements to suit different needs</li>
<li>No more bills! Free UNLIMITED GO services for your home and mobile</li>
<li>Private Hospital Health Insurance, to protect you from unexpected, high medical costs&nbsp;</li>
<li>A budget to spend on your own personal and/or professional development&nbsp;</li>
<li>Relocation package and remote work support for international candidates</li>
<li>Four weeks paid birth-leave for all non-birthing parents&nbsp;</li>
<li>A budget dedicated to your children’s summer school costs&nbsp;</li>
<li>Therapy sessions to support your needs in collaboration with Richmond Foundation&nbsp;&nbsp;</li>
<li>Generous relocation package as well as any assistance needed for your smooth transition to Malta</li>
<li>The opportunity to work from literally anywhere – being able to work from abroad</li>
</ul>
… and more!&nbsp;
We'll recruit as soon as we find our match. Don't think twice - apply now.

You've come to the right place.
We’re on the lookout for high-caliber, strategic Enterprise Sales professionals to join our expanding team. As an Enterprise Solutions Sales Specialist, you’ll be...

Enterprise Solutions Sales Specialist

Shaping the Future Together
Join us as a Front Office Coordinator and become the welcoming face of our brand! If you love creating great first impressions, thrive in a fast‑paced environment, and enjoy elevating customer experiences, this is your chance to shine at the heart of our operations.&nbsp;
Does this sound interesting to you? Here's what you must have to match our requirements
<ul>
<li>One year of continuous learning experience preferably in a front office, reception, or customer facing role is preferred.</li>
<li>MQF Level 3 standard of education and or equivalent</li>
<li>Proficient in MS Office applications and standard office tools</li>
<li>Excellent interpersonal, verbal, and written communication skills in Maltese and English</li>
<li>Good data entry and basic administrative skills</li>
<li>Strong organisational skills for managing daily operational task</li>
</ul>
Expected Hours of Work
This is a full-time position with forty (40) hours a week, Monday to Friday, working a scheduled roster with hours ranging between 8 a.m and 6 p.m.&nbsp;&nbsp;
Does this sound like you? Here’s how you can hit a few plus points for this position:
<ul>
<li>Strong customer service orientation and attention to detail</li>
<li>Ability to work under pressure while maintaining a professional and calm approach</li>
<li>Ability to multitask and manage a busy front office environment effectively</li>
<li>High levels of reliability, punctuality, and personal presentation</li>
</ul>
If this describes you, then this is a glimpse of what you'll be doing:
• Act as the first point of contact for customers, visitors, and suppliers, ensuring a professional, welcoming, and efficient front office experience at all times
• Manage front office operations including visitor coordination, customer direction, and customer flow
• Handle inbound and outbound communications via phone, email, and all other communication channels, in line with company service standards
• Proactively support customer experience initiatives, including customer follow ups, confirmations, appointment coordination, surveys, customer feedback collection, satisfaction surveys, and other service-related communications
• Provide general information on products, services, and company processes, directing customers to the appropriate service channels or teams where required
• Support basic customer administration tasks including data updates, documentation handling, and system inputs as assigned
• Coordinate day to day front office logistics including mail, courier services, deliveries, and visitor requests
• Work closely with the commercial teams to support daily operations and service continuity
• Identify opportunities for service improvement within the front office and customer journey, escalating suggestions and observations accordingly
• Act as a company ambassador by promoting a positive, customer focused culture and company image
• Participate in training and development initiatives to maintain strong knowledge of systems, services, and customer experience standards
What’s in it for you? 
Joining our team comes with a lot of benefits! Here’s a glimpse of what we’ll offer you for being brilliant:&nbsp;&nbsp;
<ul>
<li>No more bills! Free UNLIMITED GO services for your home and mobile</li>
<li>Discounted GO Freedom Mobile Plan for 4 individuals of your choice&nbsp;</li>
<li>Four weeks paid birth-leave for all non-birthing parents</li>
<li>Four weeks of paid leave for Pregnancy Loss, in line with the Company’s Pregnancy Loss policy.&nbsp;</li>
<li>Paid Pediatric First Aid Course for expecting parents</li>
<li>Private Hospital Health Insurance, to protect you from unexpected, high medical costs</li>
<li>A budget to spend on your own personal and/or professional development&nbsp;</li>
<li>Therapy sessions to support your needs in collaboration with Richmond Foundation&nbsp;</li>
<li>A budget dedicated to your children’s summer school costs&nbsp;</li>
<li>Get the best tech for yourself at unbeatable prices with a 10% Klikk discount… and more!&nbsp;</li>
</ul>

Shaping the Future Together
Join us as a Front Office Coordinator and become the welcoming face of our brand! If you love creating great first impressions, thrive in a fast‑paced environment, and...

Front Office Coordinator

Bring your skills to life!
Are you ambitious, driven by a can-do attitude, and motivated by a challenge? Do you want to play a key role in shaping compelling customer propositions and innovative product strategies that help GO win in the market? If so, we would love to hear from you.
As the Marketing Product Owner, you will support the development, execution, and performance monitoring of GO Group products and propositions within the Commercial Team. You will help ensure that products and services are designed around customer needs, deliver outstanding experiences, and achieve key commercial objectives.
Does this sound like you? Here’s what you need to have to match our requirements:
<ul>
<li>Bachelor’s Degree in Marketing, Business Administration or similar;</li>
<li>A minimum of 1 year experience working in a product management, product ownership, marketing or a related field;</li>
<li>Proficiency in using Microsoft suite.</li>
</ul>
If this describes you, here’s a glimpse of what you will be doing in this position:
<ul>
<li>Support the identification of customer needs and market opportunities to drive strategy and work with other team members and key stakeholders to find innovative and new products;&nbsp;</li>
<li>Assist in understand the competitive landscape and GO’s positioning together with performing ongoing competitive benchmarking and proposing timely reaction to new competitor launches, to ensure competitiveness at all times;&nbsp;</li>
<li>Provide recommendations, based on the analysis, on the way forward;&nbsp;</li>
<li>Take products through the company’s Product Development process, vis a vis the Customer Journey, to ensure that an excellent Customer Experience is delivered;&nbsp;</li>
<li>Continually seek input and feedback from GO’s frontline staff on product improvements and possible new offerings, plus ensuring that the Sales function can sell the respective products and have access to adequate training.&nbsp;</li>
<li>Measure and feedback 3P products results in terms of ROI and customer take-up monthly against pre-agreed KPIs and targets;&nbsp;</li>
<li>Support CRM activities to increase customer take-up across all sales and communications channels;&nbsp;</li>
<li>May be assigned different duties in accordance to Group exigencies from time to time.&nbsp;</li>
</ul>
What’s in it for you?
Joining our team comes with a lot of benefits! Here’s a glimpse of what we’ll offer you for being brilliant: 
<ul>
<li>Benefit from working within a hybrid organisation, enjoying a balance between working from the office or any other location of your preference;</li>
<li>Flexible working arrangements to suit different needs;</li>
<li>No more bills! Free UNLIMITED GO services for your home and mobile;</li>
<li>Discounted GO Freedom Mobile Plan for 4 individuals of your choice;</li>
<li>Four weeks paid birth-leave for all non-birthing parents;</li>
<li>Private Hospital Health Insurance, to protect you from unexpected, high medical costs;</li>
<li>A budget to purchase your next mobile device;</li>
<li>A budget to spend on your own personal and/or professional development;</li>
<li>Therapy sessions to support your needs in collaboration with Richmond Foundation;</li>
<li>A budget dedicated to your children’s summer school costs;</li>
<li>Get the best tech for yourself at unbeatable prices with a 10% Klikk discount;</li>
<li>The opportunity to work from literally anywhere – being able to work from abroad</li>
</ul>
… and more!&nbsp;
We'll recruit as soon as we find our match. Don't think twice - apply now!

Bring your skills to life!
Are you ambitious, driven by a can-do attitude, and motivated by a challenge? Do you want to play a key role in shaping compelling customer propositions and innovative...

Marketing Product Owner

Keep Things Cool with Us! 
As our HVAC Technician, you’ll be the mastermind behind the comfort of our spaces. From keeping the air perfectly chilled to making sure everything runs smoothly behind the scenes, you’ll maintain, repair, and optimise our cooling, ventilation, and air-conditioning systems.
You’ll work hands-on with chillers, VRFs, CCUs, and split units, making sure they’re energy-efficient, reliable, and fully compliant with safety standards. Your days will include preventive maintenance, troubleshooting tricky faults, coordinating and supervising contractors, and ensuring our HVAC systems are always ready to support business continuity.
If you enjoy solving problems, taking pride in well-run systems, and being the reason everyone stays cool and comfortable, this role is for you!&nbsp;
Does this sound like you? Here’s what you need to have to match our requirements:
<ul>
<li>Minimum 2 years in a technical role involving HVAC installations or maintenance.</li>
<li>Certification or training in refrigeration and air-conditioning.&nbsp;</li>
<li>Valid driving license.</li>
<li>Demonstrated experience in HVAC maintenance, fault finding, and system installations.</li>
<li>Familiarity with CCUs, Chillers, VRFs, and climate control systems.&nbsp;</li>
<li>Ability to interpret technical schematics, layouts, and commissioning reports.</li>
<li>Strong problem-solving skills and ability to diagnose HVAC issues effectively.</li>
</ul>
This is how you can hit a few more plus points for this position:
<ul>
<li>MCAST or technical institute qualification (MQF Level 3 Diploma) in Heating, Ventilation &amp; Air-Conditioning.</li>
</ul>
If this describes you, then this is a glimpse of what you'll be doing:
<ul>
<li>Carry out inspections, installations, repairs, and preventive maintenance on HVAC systems, including CCUs, chillers, VRFs, and split units.&nbsp;</li>
<li>Diagnose and resolve HVAC-related issues efficiently, ensuring comfort and operational continuity.</li>
<li>Conduct regular system testing to verify compliance with performance and safety standards.&nbsp;</li>
<li>Assist in surveying facilities and HVAC systems, reporting deficiencies or risks to superiors.&nbsp;</li>
<li>Assist in surveying facilities and electrical systems, reporting any deficiencies or risks to superiors.</li>
<li>Maintain accurate records of maintenance, inspections, and repairs carried out.</li>
<li>Supervise contractors during HVAC works, ensuring adherence to policies, procedures, and health and safety standards.</li>
<li>Prepare tools, materials, and documentation required for assigned tasks.</li>
<li>Participate in the on-call roster and respond to emergency requests.</li>
<li>Perform any other duties as assigned by superiors, including ad-hoc assignments.</li>
</ul>
What’s in it for you?
Joining our team comes with a lot of benefits! Here’s a glimpse of what we’ll offer you for being brilliant:
<ul>
<li>No more bills! Free UNLIMITED GO services for your home and mobile</li>
<li>Four weeks paid birth-leave for all non-birthing parents</li>
<li>Private Hospital Health Insurance, to protect you from unexpected, high medical costs</li>
<li>A budget to spend on your own personal and/or professional development</li>
<li>Therapy sessions to support your needs in collaboration with Richmond Foundation</li>
<li>A budget dedicated to your children’s summer school costs</li>
</ul>
… and more

Keep Things Cool with Us! 
As our HVAC Technician, you’ll be the mastermind behind the comfort of our spaces. From keeping the air perfectly chilled to making sure everything runs smoothly behind the...

HVAC Technician

Bring your skills to life
Are you hands-on and ready for your next challenge?
As a Maintenance Technician, you’ll be the go-to problem solver keeping our GO sites safe, functional, and looking their best. From fixing and maintaining everyday essentials to tackling a variety of practical tasks, no two days will be the same. You’ll take care of general maintenance and repairs across our sites — including carpentry, plumbing, painting, furniture fixes, and small technical jobs — while also lending a hand with equipment installations and supporting specialised technicians when needed.
If you enjoy variety, rolling up your sleeves, and making a real impact, this role has your name on it.
Does this sound like you? Here’s what you need to have to match our requirements:
<ul>
<li>Minimum 2 years’ experience in a maintenance or general repair role.</li>
<li>Secondary level of education.</li>
<li>Valid driving licence</li>
<li>Ability to perform a variety of minor maintenance tasks safely and effectively.</li>
<li>Basic understanding of building systems and workplace safety practices.</li>
<li>Ability to use hand tools, power tools, and maintenance equipment.</li>
</ul>
This is how you can hit a few more plus points for this position:
<ul>
<li>Vocational training or certification in general maintenance or a trade (e.g., carpentry, plumbing, mechanical) will be considered an asset.</li>
<li>Experience in building services, basic carpentry, or plumbing tasks preferred.</li>
</ul>
If this describes you, then this is a glimpse of what you'll be doing:
<ul>
<li>Perform general maintenance and repair tasks including carpentry, painting, plumbing, and minor electrical works.</li>
<li>Carry out preventive maintenance checks on building facilities, equipment, and furnishings.</li>
<li>Assist in moving, setting up, or installing furniture and equipment across company sites.</li>
<li>Respond to maintenance requests in a timely and professional manner.</li>
<li>Support team members when required, including preparation of tools and work areas.</li>
<li>Report any hazards, damages, or urgent maintenance issues to the Facilities Manager.</li>
<li>Maintain records of completed maintenance tasks and report follow-up actions.</li>
<li>Ensure all work is carried out in compliance with company safety standards and procedures.</li>
<li>Perform other duties and ad-hoc assignments as may be required by the Facilities Manager.&nbsp;</li>
</ul>
What’s in it for you?
Joining our team comes with a lot of benefits! Here’s a glimpse of what we’ll offer you for being brilliant:
<ul>
<li>No more bills! Free UNLIMITED GO services for your home and mobile</li>
<li>Four weeks paid birth-leave for all non-birthing parents</li>
<li>Private Hospital Health Insurance, to protect you from unexpected, high medical costs</li>
<li>A budget to spend on your own personal and/or professional development</li>
<li>Therapy sessions to support your needs in collaboration with Richmond Foundation</li>
<li>A budget dedicated to your children’s summer school costs</li>
</ul>
… and more

Bring your skills to life
Are you hands-on and ready for your next challenge?
As a Maintenance Technician, you’ll be the go-to problem solver keeping our GO sites safe, functional, and looking their...

Maintenance Technician

Become a Tech Product Leader!
Are you curious about every new tech launch and passionate about shaping B2B solutions?&nbsp;
We’re looking for a tech-savvy Product Specialist to own and grow our hardware portfolio. You’ll identify opportunities, launch innovative products, define pricing, and enable sales and partners to succeed, all while making a real impact in the business technology space.
Does this sound like you? Here’s what you need to have to match our requirements: 
•	2+ years of experience in B2B technical sales or product management, working with electronics products, IT hardware, or technical solutions.
•	Strong project management skills, with the ability to collaborate in cross-functional teams and manage multiple priorities.
•	Strong communication and presentation skills, with experience engaging with stakeholders at all levels.
•	Excellent analytical skills with the ability to translate data into actionable insights.
•	Ability to simplify complex technical concepts
This is how you can hit a few more plus points for this position: 
•	Bachelor’s Degree in Business, Engineering, IT or a related field.
•	Experience with product lifecycles, pricing, and building business cases
•	Basic understanding of cloud, cybersecurity, telecoms, and solution-based selling
If this describes you, here’s a glimpse of what you will be doing in this position: 
•	Build and manage an integrated B2B product catalogue with focus on Hardware.&nbsp;
•	Identify and onboard new Hardware categories for Business Customers.&nbsp;
•	Lead market assessments to identify gaps, opportunities, and competitive threats.&nbsp;
•	Develop new product concepts that combine hardware + connectivity + security.&nbsp;
•	Build business cases and financial models for new offerings.&nbsp;
•	Define pricing, packaging, and bundling strategies.&nbsp;
•	Create enablement materials for Sales, Marketing, and Partners.&nbsp;
•	Work with GTM teams to launch products successfully.&nbsp;
•	Act as the central point for product decisions.&nbsp;
•	Ensure consistent customer experience across all sales channels.&nbsp;
•	Drive standardisation of SLAs, support models, and value propositions.&nbsp;
•	Coordinate with Finance, Procurement, and Legal on product governance.&nbsp;
•	Monitor product performance, adoption, and profitability.&nbsp;
•	Optimise existing services (pricing, channel, cost structure).&nbsp;
•	Retire/sunset low-performing or legacy products across portfolio.&nbsp;
•	Drive continuous improvement by gathering customer and sales insights.&nbsp;
What’s in it for you? 
Joining our team comes with a lot of benefits! Here’s a glimpse of what we’ll offer you for being brilliant:&nbsp;
•	Benefit from working within a hybrid organisation, enjoying a balance between working from the office or any other location of your preference&nbsp;
•	No more bills! Free UNLIMITED GO services for your home and mobile&nbsp;
•	Four weeks paid birth-leave for all non-birthing parents&nbsp;
•	Private Hospital Health Insurance, to protect you from unexpected, high medical costs&nbsp;
•	A budget to purchase your next mobile device&nbsp;
•	A budget to spend on your own personal and/or professional development&nbsp;
•	Therapy sessions to support your needs in collaboration with Richmond Foundation&nbsp;&nbsp;
•	In-house canteen serving delicious breakfasts, meals and snacks
•	A budget dedicated to your children’s summer school costs&nbsp;
•	Generous relocation package as well as any assistance needed for your smooth transition to Malta
… and more!&nbsp;
We'll recruit as soon as we find our match. Don't think twice - apply now!

Become a Tech Product Leader!
Are you curious about every new tech launch and passionate about shaping B2B solutions?&nbsp;
We’re looking for a tech-savvy Product Specialist to own and grow our...

Product Specialist

Shaping the Future Together
As a Technician – 4P, you will be responsible for delivering our True Fibre network directly into customers’ homes and businesses. You’ll handle the professional installation and setup of fibre services, networking equipment, connected devices, and CCTV systems, ensuring customers get the best from our technology.
Your role goes beyond basic connectivity. You’ll support home networking, smart‑technology solutions, and emerging services that improve how customers live and work. You’ll be on the front line every day — installing, maintaining, and troubleshooting — to make sure each customer enjoys a smooth, reliable experience.
While you’ll work independently in the field, you’ll also be part of a supportive, close‑knit technical team that has your back every step of the way.
Does this sound like you? Here’s what you need to have to match our requirements:
<ul>
<li>A good level of computer literacy;</li>
<li>A valid driving license to operate a company vehicle;</li>
<li>Fluency in written and spoken English;</li>
<li>Willingness to work outdoors and at heights;</li>
<li>Strong communication and customer service skills;</li>
<li>A positive attitude and team spirit;</li>
<li>Willingness to learn and develop technical skills on the job.</li>
</ul>
This is how you can hit a few more plus points for this position:
<ul>
<li>Experience working in a similar technical field;</li>
<li>Familiarity with Telecommunications technologies such as fiber optics, telephony, and IPTV;</li>
<li>The ability to work with minimal supervision;</li>
<li>Technical qualifications such as City and Guilds, CCNA, or similar;</li>
<li>Knowledge of electrical systems or networking;</li>
<li>A Wireman License or interest in obtaining one.</li>
</ul>
If this describes you, here’s a glimpse of what you will be doing:
<ul>
<li>Installing and maintaining GO services such as FTTH, IPTV, and Voice;</li>
<li>Rectifying faults and solving issues in customers' homes or business premises;</li>
<li>Jumpering and patching services in cabinets, MSANs, and test rooms;</li>
<li>Maintaining and upgrading network infrastructure, including distribution points and drops;</li>
<li>Working at heights and in open manholes or confined spaces as required;</li>
<li>Using GO systems to provision, update records, and manage stock;</li>
<li>Performing stock-related tasks such as ordering equipment and returning equipment;</li>
<li>Participating in on-call schedules, overtime, and work continuation as needed;</li>
<li>Supporting the deployment of new technologies such as energy management and home networking;</li>
<li>Assisting in the installation of network infrastructure, IoT devices, and structured cabling in homes and businesses;</li>
<li>Providing basic setup and installation of devices such as TVs, printers, and routers;</li>
<li>Adhering to health and safety protocols and assisting in ensuring best practices on the field.</li>
<li>Perform any other ad-hoc tasks as requested according to company needs.</li>
</ul>
What’s in it for you? 
<ul>
<li>Joining our team comes with a lot of benefits! Here’s a glimpse of what we’ll offer you for being brilliant:&nbsp;&nbsp;&nbsp;</li>
<li>No more bills! Free UNLIMITED GO services for your home and mobile&nbsp;&nbsp;</li>
<li>Four weeks paid birth-leave for all non-birthing parents&nbsp;&nbsp;</li>
<li>Private Hospital Health Insurance, to protect you from unexpected, high medical costs&nbsp;&nbsp;</li>
<li>A budget to spend on your own personal and/or professional development&nbsp;&nbsp;</li>
<li>Therapy sessions to support your needs in collaboration with Richmond Foundation&nbsp;&nbsp;&nbsp;</li>
<li>A budget dedicated to your children’s summer school costs&nbsp;</li>
</ul>
And more…&nbsp;&nbsp;

Shaping the Future Together
As a Technician – 4P, you will be responsible for delivering our True Fibre network directly into customers’ homes and businesses. You’ll handle the professional...