Apply now, and become a legend in the field.

We are looking for a driven individual, with killer sales skills, looking to boost&nbsp;their career within the Business environment.&nbsp;You will be part of the GO&nbsp;Business&nbsp;Team, which strives to go above and beyond for&nbsp;its&#39; business clients. 
 
A key part of the Business Sales Executive role,&nbsp;will be growing the GO Business portfolio by identifying new business leads. Possessing a flair for sales, being results orientated and having super communication skills will help you thrive in this position. As long as you are willing to learn and you are a team player, this position is a great opportunity for you to grow within a fast-paced environment.

Does this sound interesting to you? Here&rsquo;s what you need to have to match our requirements:

<ul>
	<li>Experience working in Sales;</li>
	<li>A good command of both the English and Maltese language (both written and spoken);</li>
	<li>Focus on excellent customer care and motivated by customer service; this motivation should be evident in your attitudes, values, behaviours and personality;</li>
	<li>Proficiency in the use of standard Office Automation tools; and</li>
	<li>A valid Driving License.</li>
</ul>

Here&rsquo;s how you can hit a few plus points for this position:​

<ul>
	<li>Preferably have an A level standard of education or equivalent;</li>
	<li>Preferably have a number of years of experience working with business customers; and</li>
	<li>Have a good understanding of the fixed line, broadband, TV and mobile markets, the services offered by the Group and should be skilled at discussing these services and identifying customer needs for them.</li>
</ul>

If this describes you than this is a glimpse of what you will be doing:

<ul>
	<li>Identifying and opening new business leads both in terms of new SOHO and SME customers, as well as new revenue streams;</li>
	<li>Planning calls and organising one to one meetings to promote and motivate customers to buy from the company&rsquo;s portfolio of services across the 4Ps;</li>
	<li>Drafting and organising presentations for prospects;</li>
	<li>Negotiating, following up leads and closing deals;</li>
	<li>Gathering and filtering feedback on our competitors&rsquo; activities and sales offers;</li>
	<li>Ensure that all sales matters originating from both clients, Managers and Senior Managers are communicated and dealt with in a satisfactory matter;</li>
	<li>Ensure that all relevant Company processes and procedures and a high level of Client and Company confidentiality are strictly adhered to at all times;</li>
	<li>Maintain an excellent rapport with all our clients;</li>
	<li>Participate in industry functions as and when necessary;</li>
	<li>Be an effective team player, focusing on creating new ideas with the aim of improving the general effectiveness of the Business Sales Channel as a whole, in particular ensuring that all sales opportunities are exploited to the full in the best interest of the company and clients alike;</li>
	<li>Pro-actively assist with the various functions of the Manager and Senior Manager in the full execution of their duties within the Channel;</li>
	<li>Ensure that data is accurately entered and managed within the Company&rsquo;s sales management systems;</li>
	<li>Submit weekly reports, accurate data and feedback in a timely manner as requested by management;</li>
	<li>Give feedback to management about prospective market and product development;</li>
	<li>Performing cashing duties efficiently; and</li>
	<li>Ensure that you are suitably attired during the execution of your function as per Company dress code.</li>
</ul>

What&rsquo;s in it for you?&nbsp; 
 
​Joining our team comes with a lot of benefits! Here&rsquo;s a glimpse of what we&rsquo;ll offer you for being brilliant:&nbsp;

<ul>
	<li>Benefit from working within a hybrid organization, enjoying a balance between working from the office or any other location of your preference.&nbsp;</li>
	<li>Flexible working arrangements to suit different needs.&nbsp;</li>
	<li>No more bills! Free UNLIMITED GO services for your home and mobile.&nbsp;</li>
	<li>Four weeks paid birth-leave for all non-birthing parents.&nbsp;</li>
	<li>Private Hospital Health Insurance, to protect you from unexpected, high medical costs.&nbsp;</li>
	<li>A budget to spend on your own personal and/or professional development.&nbsp;</li>
	<li>Therapy sessions to support your needs in collaboration with Richmond Foundation.&nbsp;</li>
	<li>A budget dedicated to your children&rsquo;s summer school costs.&nbsp;</li>
</ul>

&hellip; and more!&nbsp;

Apply now, and become a legend in the field.

We are looking for a driven individual, with killer sales skills, looking to boost&nbsp;their career within the Business environment.&nbsp;You will be...

Business Sales Executive - SME

Join the adventure.&nbsp;

We&rsquo;re looking for a gadget geek to join our Commercial Team as a Device Technical Officer.&nbsp;

Would you like to test the latest smartphones and devices prior to market launch and act as the point of contact for our frontline teams when they need technical device support? If you answered yes, join us.&nbsp;&nbsp;

Does this sound interesting to you? Here&rsquo;s what you need to have to match our requirements:&nbsp;

<ul>
	<li>Excellent communication and interpersonal skills;&nbsp;</li>
	<li>Strong customer-centric approach to service delivery;&nbsp;</li>
	<li>Sharp analytical and problem-solving skills;&nbsp;</li>
	<li>Strong team orientation;&nbsp;</li>
	<li>Ability to work with minimal supervision; &nbsp;</li>
	<li>Enthusiasm, commitment, and good work ethic.&nbsp;</li>
</ul>

Here&rsquo;s how you can hit a few plus points for this position:&nbsp;

<ul>
	<li>Technical qualifications such as an ICT Diploma or similar;&nbsp;</li>
	<li>Prior experience working in a technical team or in the Telco industry;&nbsp;&nbsp;</li>
	<li>English proficiency (spoken and written) and knowledge of Maltese;.&nbsp;</li>
	<li>Knowledge of device brands and/or operating systems (e.g. iOS, Android);&nbsp;</li>
	<li>Good level of computer literacy in the use of standard office automation tools;&nbsp;</li>
	<li>Good use of data transfer software like Smart Switch for Android and iCloud Transfer for iOS.&nbsp;</li>
</ul>

If this describes you, then this is a glimpse of what you will be doing:&nbsp;

<ul>
	<li>Carry out testing and undertake familiarisation with new devices and services that are introduced;&nbsp;</li>
	<li>Liaise and coordinate communication with equipment manufacturers, during launch testing and the device lifetime;&nbsp;</li>
	<li>Collaborate and coordinate with other departments to resolve complex technical issues;&nbsp;</li>
	<li>Communicate with suppliers about system requirements and relay information reliably and effectively both internally and externally;&nbsp;</li>
	<li>Diagnose and troubleshoot technical problems with various devices, including smartphones, modems, STBs, and other peripherals;&nbsp;</li>
	<li>Provide technical support to internal and external users via phone, virtual, or in-person interaction;&nbsp;</li>
	<li>Install, configure, and maintain software components;&nbsp;</li>
	<li>Conduct preventative maintenance and testing on devices to identify and address potential issues;&nbsp;</li>
	<li>Manage the aftersales process for customer devices, including timely reporting;&nbsp;</li>
	<li>Research and stay up to date on the latest technological advancements and device functionalities;&nbsp;</li>
	<li>Be an effective team player;&nbsp;</li>
	<li>Creating new ideas with the aim of improving the device management operation for both consumer &amp; business customers;&nbsp;</li>
	<li>Ensuring that all the relevant processes and procedures are always adhered to;&nbsp;</li>
	<li>Provide user training on new devices and software applications.&nbsp;</li>
</ul>

What&rsquo;s in it for you?

​Joining our team comes with a lot of benefits! Here&rsquo;s a glimpse of what we&rsquo;ll offer you for being brilliant:

<ul>
	<li>No more bills! Free UNLIMITED GO services for your home and mobile.</li>
	<li>Four weeks paid birth-leave for all non-birthing parents.</li>
	<li>Private Hospital Health Insurance, to protect you from unexpected, high medical costs.</li>
	<li>A budget to spend on your own personal and/or professional development.</li>
	<li>Therapy sessions to support your needs in collaboration with Richmond Foundation.</li>
	<li>A budget dedicated to your children&rsquo;s summer school costs.</li>
</ul>

&hellip; and more!

We&#39;ll recruit as soon as we find our match. Don&#39;t think twice - apply now!

Join the adventure.&nbsp;

We&rsquo;re looking for a gadget geek to join our Commercial Team as a Device Technical Officer.&nbsp;

Would you like to test the latest smartphones and devices prior...

Device Technical Officer 

See more. Do more. Be more.

We are looking for enthusiastic Telesales Agents&nbsp;to turn lead opportunities into actual sales figures and be rewarded. Are you well-versed to engage in conversations with customers both on the phone and digitally? Do you want to become a real sales generator in a fast-paced and dynamic environment? Then GO is presenting you with an opportunity not to be missed&hellip;

Sounds like you? Here&rsquo;s what you need to have to match our requirements:

<ul>
	<li>Possess a School Leaving Certificate or 1 year of experience in a similar role;</li>
	<li>Be IT literate and conversant with the latest Office Automation tools, preferably ECDL;</li>
	<li>Have a strong command of verbal and written communication in the English&nbsp;language;</li>
	<li>Ready to work from a script but also flexible and creative while communicating with customers;</li>
	<li>Ability to learn about products and services and explain them to prospects;</li>
	<li>Work independently with or in a team to achieve monthly sales quota and facilitate future sales;</li>
	<li>Highly motivated and sales-driven with sales targets;</li>
	<li>Be flexible in working hours, including weekday evenings and weekends;</li>
	<li>Possess good problem-solving skills;</li>
	<li>Have good organisational skills;</li>
	<li>Ability to work with minimal supervision.&nbsp;</li>
</ul>

Does this sound like you?&nbsp;Here&rsquo;s how you can hit a few plus points for this position:

<ul>
	<li>Have a strong command of verbal and written communication in the Maltese language;</li>
	<li>Hold an MQF Level 2 certificate&nbsp;or higher.</li>
</ul>

Does this describe you? Here&#39;s a glimpse of what you will be doing in this role:

<ul>
	<li>Maintain profitable and productive relationships with customers by cross-selling or up-selling;</li>
	<li>Communicate with customers through incoming or outgoing phone calls, e-mails, chats and ad-hoc customer visits to GO&rsquo;s premises;</li>
	<li>Respond to customer queries and sales leads follow up promptly and professionally;</li>
	<li>Perform online sales activities to achieve company sales objectives;</li>
	<li>Update customer database with contact details and interest information from prospective customers to be contacted;</li>
	<li>Maintain up-to-date knowledge about product information and promotions;</li>
	<li>Stay abreast with online marketing trends and competitors;</li>
	<li>Attend sales training and educational programs for professional development;</li>
	<li>Ask questions and build rapport to understand customer requirements and close sales;</li>
	<li>Process orders/agreements in an accurate manner;</li>
	<li>Schedule delivery of equipment and technician appointments when required;</li>
	<li>Handle grievances to preserve the company&rsquo;s reputation;</li>
	<li>Other duties as required by line management from time to time.</li>
</ul>

What&rsquo;s in it for you?

Joining our team comes with a lot of benefits! Here&rsquo;s a glimpse of what we&rsquo;ll offer you for being brilliant:

<ul>
	<li>Benefit from working within a hybrid organisation, enjoying a balance between working from the office or any other location of your preference;</li>
	<li>No more bills! Free UNLIMITED GO services for your home and mobile;</li>
	<li>Four weeks of paid birth leave for all non-birthing parents;</li>
	<li>Private Hospital Health Insurance, to protect you from unexpected, high medical costs;</li>
	<li>A budget to spend on your own personal and/or professional development;</li>
	<li>Therapy sessions to support your needs in collaboration with Richmond Foundation;</li>
	<li>A budget dedicated to your children&rsquo;s summer school costs;</li>
	<li>The opportunity to work from literally anywhere &ndash; being able to work from abroad;</li>
	<li>And more...</li>
</ul>

We&#39;ll recruit as soon as we find our match. Don&#39;t think twice - apply now

See more. Do more. Be more.

We are looking for enthusiastic Telesales Agents&nbsp;to turn lead opportunities into actual sales figures and be rewarded. Are you well-versed to engage in...

Telesales Agent

Join the adventure.

Do you have a passion for gadgets and customer satisfaction? Join our Retail team within our Commercial department as a Retail Advisor and see your efforts being rewarded with above-market&nbsp;commission rates.&nbsp;

Be the first point of contact for our customers when they need product support on all four of GO&rsquo;s platforms, devices and CPE. This will go hand in hand with the day-to-day responsibilities associated with our retail outlet.&nbsp;

Our Retail team values a customer-centric approach and ensures, more than anything else, to provide support to our customers in the best way possible. Having a calm, friendly approach and a team-player attitude is very important and will help you succeed in this role.

Does this sound like you? &nbsp;Here&rsquo;s what you need to have to match our requirements:&nbsp;

<ul>
	<li>Possess a School Leaving Certificate or 1 year of experience in a similar role;</li>
	<li>Good level of computer literacy in the use of standard office automation tools;</li>
	<li>Have a strong command of verbal and written communication in the English&nbsp;language;</li>
	<li>Excellent&nbsp;communication and interpersonal skills and be able to respond to customer queries, win customer&rsquo;s confidence and conduct sales;</li>
	<li>Strong customer-centric approach to service delivery;</li>
	<li>Sharp&nbsp;problem-solving skills;</li>
	<li>Strong team orientation;</li>
	<li>Ability to work with minimal supervision;</li>
	<li>Be enthusiastic, committed and possess a good work ethic;</li>
	<li>Have good organisational skills;</li>
	<li>Be customer-centric and eager to learn about new products and technologies;</li>
	<li>Have a pleasant, friendly, outgoing personality;</li>
	<li>Have a smart and neat appearance;</li>
	<li>Be willing to work on a roster basis to accommodate outlet opening hours, including weekends and public holidays;</li>
	<li>Be willing to work in different outlets of the Company/Business partners on a roster basis, which might include shift.</li>
</ul>

This is how you can hit a few more plus points for this position:

<ul>
	<li>Have a strong command of verbal and written communication in Maltese and/or Spanish;</li>
	<li>Hold an MQF Level 2 certificate&nbsp;or higher;</li>
	<li>Possess a valid driving licence and have their own transport.</li>
</ul>

If this describes you, then this is a glimpse of what you&#39;ll be doing:

<ul>
	<li>Offer second-level support on all of GO&rsquo;s platforms, devices and CPE, to end consumer &amp; business customers;</li>
	<li>Provide reports pertaining to returned/faulty devices as well as action taken;</li>
	<li>Ensure that all matters and devices originating from/to the Retail channel in coordination with the Service Centre back&nbsp;office,&nbsp;are dealt with in a satisfactory manner;</li>
	<li>Day-to-day handling of sales enquiries of the Company&#39;s products;</li>
	<li>Work to achieve and exceed sales targets for the range of GO&#39;s products and services in line with the Company&#39;s business plans and policies;</li>
	<li>Handle client accounts using the Company&#39;s POS, billing and customer care systems, dealing with cash and cheque receipts;</li>
	<li>Provide assistance and a level of technical support to customers over the counter and on the phone;</li>
	<li>Assume responsibility for all entries done which are related to customer information and the provisioning and or de-provisioning of services;</li>
	<li>Assume responsibility for entries in the point of sale system and cash till and all required reconciliation, including stock items;</li>
	<li>Ensure that all customer queries and complaints are attended to and resolved according to the Company&#39;s service levels;</li>
	<li>Effectively contribute and ensure an exceptional customer experience within all outlets, in line with the Company&#39;s mission and policies;</li>
	<li>Undertake training courses as and when required to ensure in-depth knowledge of the systems and offerings of the Company;</li>
	<li>Participate at trade fairs, exhibitions and sales promotions, representing the Company and conducting sales and demonstrations of the Company&#39;s products and services;</li>
	<li>Market, promote and sell the Company&#39;s products and services and customer support, as well as other duties within the Company or any of its associated companies as directed from time to time;</li>
</ul>

What&rsquo;s in it for you?&nbsp;Joining our team comes with a lot of benefits!

Here&rsquo;s a glimpse of what we&rsquo;ll offer you for being brilliant:

<ul>
	<li>Excellent commission reward scheme</li>
	<li>No more bills! Free UNLIMITED GO services for your home and mobile</li>
	<li>Four weeks paid birth leave for all non-birthing parents</li>
	<li>Private Hospital Health Insurance, to protect you from unexpected, high medical costs</li>
	<li>A budget to spend on your own personal and/or professional development</li>
	<li>Therapy sessions to support your needs in collaboration with Richmond Foundation</li>
	<li>A budget dedicated to your children&rsquo;s summer school costs</li>
	<li>And more&hellip;</li>
</ul>

We&#39;ll recruit as soon as we find our match. Don&#39;t think twice - apply now.

Join the adventure.

Do you have a passion for gadgets and customer satisfaction? Join our Retail team within our Commercial department as a Retail Advisor and see your efforts being rewarded with...

Retail Advisor

Join Us in Shaping the Future of IT Support!

Are you ready for an exhilarating opportunity to be a key player in our Business team as an IT Support Technician? We are on the lookout for a dynamic and passionate individual who thrives on delivering exceptional customer service while managing state-of-the-art technology solutions. In this role, you won&#39;t just meet customer expectations; you&#39;ll exceed them, guiding technology solutions from design to after-sales support.

Does this sound interesting to you? Here&rsquo;s what you need to have to match our requirements:

<ul>
	<li>Hold an ICT related certificate;</li>
	<li>Ability to prioritise in difficult situations;</li>
	<li>Be self-driven, and results-oriented, with excellent analytical skills;</li>
	<li>Have excellent communications skills, both verbal and written (Maltese and English); and</li>
	<li>Have a valid driving license and the ability to drive.</li>
</ul>

This is how you can hit a few more plus points for this position:

<ul>
	<li>Have at least 2 years of experience in a customer-facing environment within&nbsp;Telecommunications or IT;</li>
	<li>Hold an ICT Diploma or equivalent;</li>
	<li>Hands-on experience with configuration and troubleshooting on Internet-related technologies; and</li>
	<li>Hold a Cisco CCNA certification or equivalent.</li>
</ul>

If this describes you, here&rsquo;s a glimpse of what you will be doing in this position:

<ul>
	<li>Provide top-notch in-person, telephone, online, and e-mail support, going beyond customer expectations;</li>
	<li>Fully oversee technology solutions from design to after-sales support, adhering to Service Level Agreements;</li>
	<li>Offer operational support, preventive maintenance, security, capacity planning, and more;</li>
	<li>Liaise with the Business Sales team and coordinate with different departments to understand customer networking applications and requirements;</li>
	<li>Assist in pre-sales consultancy, contribute to sales initiatives, and issue bill of materials for works as required;</li>
	<li>Design, Implement and Support systems including Call Centre, CTI and Unified communications and various networking solutions;</li>
	<li>Prepare system specifications to support upgrades to the system(s), and ensure proper integration including the preparation of a lab setup/demo for the client;</li>
	<li>Support of networking solutions based on state-of-the-art technologies, such as VPN, high-availability IP setups, Intrusion Detection Systems, security, VOIP, Gigabit Ethernet and WIFI systems;</li>
	<li>Stay ahead of the curve by keeping abreast of new technologies, and earning certifications within the industry, may include travel for training sessions; and</li>
	<li>Post may require on-call duties and out-of-office hours support.</li>
</ul>

What&rsquo;s in it for you?

Joining our team comes with a lot of benefits! Here&rsquo;s a glimpse of what we&rsquo;ll offer you for being brilliant:&nbsp;

<ul>
	<li>No more bills! Free UNLIMITED GO services for your home and mobile&nbsp;</li>
	<li>Four weeks paid birth-leave for all non-birthing parents&nbsp;</li>
	<li>Private Hospital Health Insurance, to protect you from unexpected, high medical costs&nbsp;</li>
	<li>A budget to spend on your own personal and/or professional development&nbsp;</li>
	<li>Therapy sessions to support your needs in collaboration with Richmond Foundation&nbsp;&nbsp;</li>
	<li>A budget dedicated to your children&rsquo;s summer school costs.</li>
</ul>

&hellip; and more!&nbsp;

Join Us in Shaping the Future of IT Support!

Are you ready for an exhilarating opportunity to be a key player in our Business team as an IT Support Technician? We are on the lookout for a dynamic...

Job Opportunities

Business Sales Executive - SME

Device Technical Officer

Telesales Agent

Retail Advisor

IT Support Technician