Join us in driving a digital Malta where innovation, growth and care empowers you to shape a brighter future for all. ​

Your Sales Adventure Begins! 
We are looking for a driven individual, with killer sales skills, looking to boost their career within the Business environment. You will be part of the GO Business Team, which strives to go above and beyond for its business clients. A key part of the Business Sales Executive role will be growing the GO Business portfolio by identifying new business leads. Possessing a flair for sales, being results orientated and having super communication skills will help you thrive in this position. As long as you are willing to learn and you are a team player, this position is a great opportunity for you to grow within a fast-paced environment.&nbsp;
Does this sound interesting to you? Here’s what you need to have to match our requirements: 
•	A minimum of 1 year if experience working in Sales;&nbsp;
•	Have good interpersonal and communication skills (both written and spoken).
•	Focus on excellent customer care and motivated by customer service; this motivation should be evident in your attitudes, values, behaviours and personality;&nbsp;
•	Proficiency in the use of standard Office Automation tools; and&nbsp;
•	A valid Driving License.&nbsp;
Here’s how you can hit a few plus points for this position: 
•	Preferably have completed and achieved a certificate in sales training or equivalent;&nbsp;
•	Preferably have a number of years of experience working with business customers; and&nbsp;
•	Have a good understanding of the fixed line, broadband, TV and mobile markets, the services offered by the Group and should be skilled at discussing these services and identifying customer needs for them.&nbsp;
If this describes you than this is a glimpse of what you will be doing: 
•	Identify and open new business leads for a variety of business customers, as well as new revenue streams. Plan calls and organise one-to-one meetings to promote and motivate customers to purchase from the company’s portfolio of services across the 4Ps.
•	Draft, prepare, and deliver presentations tailored to prospective clients.
•	Negotiate, follow up on leads, and successfully close deals.
•	Monitor, gather, and report competitor activities and sales offers.
•	Ensure all sales-related matters raised by clients, Managers, and Senior Managers are communicated and resolved in a timely and satisfactory manner.
•	Build and maintain excellent rapport with existing and prospective clients.
•	Participate in industry functions, networking opportunities, and events when required.
•	Collaborate as an effective team player, sharing ideas to improve the effectiveness of the Business Sales Channel and ensuring all sales opportunities are maximised.
•	Proactively assist Managers and Senior Managers in the full execution of their duties within the channel.
•	Accurately input, update, and manage client data within the company’s sales management systems. Submit weekly reports, accurate sales data, and constructive feedback within agreed deadlines.
•	Provide management with insights on prospective markets, product enhancements, and business development opportunities.
•	Ensure professional attire and personal presentation in line with the company dress code. Strictly adhere to all relevant company processes, procedures, and confidentiality standards at all times.
What’s in it for you? Joining our team comes with a lot of benefits! Here’s a glimpse of what we’ll offer you for being brilliant: 
•	Benefit from working within a hybrid organization, enjoying a balance between working from the office or any other location of your preference.&nbsp;
•	Flexible working arrangements to suit different needs.&nbsp;
•	No more bills! Free UNLIMITED GO services for your home and mobile.&nbsp;
•	Four weeks paid birth-leave for all non-birthing parents.&nbsp;
•	Private Hospital Health Insurance, to protect you from unexpected, high medical costs.&nbsp;
•	A budget to spend on your own personal and/or professional development.&nbsp;
•	Therapy sessions to support your needs in collaboration with Richmond Foundation.&nbsp;
•	A budget dedicated to your children’s summer school costs.&nbsp;
… and more!&nbsp;

Your Sales Adventure Begins! 
We are looking for a driven individual, with killer sales skills, looking to boost their career within the Business environment. You will be part of the GO Business...

Business Sales Executive

Work with Heart, Innovate, Grow - Better Every Day Starts with You!
Are you ready to take the next step in your career? We’re looking for talented individuals to join our Customer Care, Retail, Business and Technical Teams.
We are looking for:
Customer Care Agents
As a Customer Care Agent, you’ll be the first point of contact for customers, providing product and service information and support across multiple channels, troubleshooting issues, whilst ensuring excellent service. This full-time role requires flexibility, including evenings and weekends, on a scheduled roster.
What you need:
• Strong English &amp; Maltese communication skills;
• School leaving certificate or 1 year of experience in a related role;
• Proficiency in MS Office;
• Ability to multitask, problem-solve, and maintain professionalism.
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Retail Advisor
As a Retail Advisor, you’ll assist customers in our outlets, providing product support and driving sales. A customer-first approach and a friendly attitude are key to success in this role.
You must be willing to work on a roster basis to accommodate outlet opening hours, including weekends and public holidays. Additionally, you should be open to working in different outlets as needed.&nbsp;
What you need:
• School leaving certificate or 1 year of experience in a related role;
• Strong communication &amp; interpersonal skills;
• Good computer literacy;
• Sales and problem-solving mindset.
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Business Sales Executive
As a Business Sales Executive, you’ll be responsible for identifying new business opportunities, building strong client relationships, and promoting a range of products and services. This role involves meeting clients, delivering presentations, and driving strategic revenue growth while ensuring excellent customer experience.
What you need:
• At least 1 year of experience in sales or customer-facing roles, dealing with business customers;
• Strong communication and interpersonal skills;
• Customer-focused mindset with a proactive attitude;
• Proficiency in MS Office tools;
• A valid driving license.
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Technicians
We are currently on the lookout for various technicians to join our team within the following areas: 4P Technician, Maintenance Technician, ELV Technician and Electrical Technician.&nbsp;
4P Technician
As a 4P Technician, you will be on the front line every day - installing, maintaining, and troubleshooting - to make sure each customer enjoys a smooth, reliable experience.
What you need:
• Driving license;
• Willingness to work outdoors and at heights;
• Strong communication and customer service skills.
Maintenance Technician
As a Maintenance Technician, you will be the go-to problem solver, keeping our GO sites safe, functional, and looking their best.
What you need:
• Secondary level of education (minimum);
• At least 2 years’ experience in maintenance or general repair;
• Driving license.
ELV Technician
As an ELV Technician, you will work on systems including security, fire detection, access control, and CCTV - ensuring proper installation, maintenance, and timely repairs.
What you need:
• At least 2 years’ experience in ELV systems;
• Driving license;
• Strong problem-solving skills.
Electrical Technician
As an Electrical Technician, you will support the ongoing safety, performance, and reliability of our electrical infrastructure.
What you need:
• Wireman License A;
• Minimum 2 years’ experience in electrical installations or maintenance;
• Driving license;
• Willingness to complete Wireman License B. ------------------------------------------------------------------------------------------------------------------------------------------------------------
Front Office Coordinator
As a Front Office Coordinator you'll be the first point of contact for customers and visitors, helping deliver an exceptional front office experience while supporting daily operations and customer service initiatives. This is a full-time position with forty (40) hours a week, Monday to Friday, working a scheduled roster with hours ranging between 8 a.m and 6 p.m.  
What you need:
• One year of continuous learning experience preferably in a front office, reception, or customer facing role is preferred
• MQF Level 3 standard of education and or equivalent
• Proficient in MS Office applications and standard office tool
• Excellent interpersonal, verbal, and written communication skills in English
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What’s in It for You?
• Competitive Benefits – Free GO services for home &amp; mobile;
• Career Growth – Training and development opportunities;
• Work-Life Balance – Flexible and hybrid work options available for back-office roles;
• Health &amp; Wellness – Private health insurance and wellness support;
• Rewards &amp; Incentives – Commission-based rewards for sales roles.
Join GO and become part of a team that values teamwork, innovation, and exceptional customer service!

Work with Heart, Innovate, Grow - Better Every Day Starts with You!
Are you ready to take the next step in your career? We’re looking for talented individuals to join our Customer Care, Retail,...

GO Recruitment Day 2026

Be the hands behind smarter, safer systems.
We are on the lookout for an ELV Technician to play a hands-on role in keeping our systems up and running smoothly across GO premises. You’ll be working on everything from security and fire detection to access control and CCTV—making sure all systems are installed properly, maintained well, and quickly fixed when something goes wrong.
This role is all about reliability and attention to detail. You’ll help ensure our systems are not only working as they should, but also meeting health and safety standards. In doing so, you’ll play a key part in keeping our people, sites, and operations safe and efficient every day.
Does this sound like you? Here’s what you need to have to match our requirements:
<ul>
<li>Minimum 2 years’ experience working with ELV systems.&nbsp;</li>
<li>Hands-on experience in installing, maintaining, and troubleshooting CCTV, fire detection, and access control systems.&nbsp;</li>
<li>Strong knowledge of ELV systems and related technologies.</li>
<li>Ability to interpret wiring diagrams, schematics, and technical manuals.&nbsp;</li>
<li>Familiarity with safety standards and regulations related to ELV systems.&nbsp;</li>
<li>Strong problem solving skills to be able to resolve technical faults effectively.</li>
<li>Valid driving licence.&nbsp;</li>
</ul>
This is how you can hit a few more plus points for this position:
<ul>
<li>Diploma (MQF Level 4) in Electrical / Electronics / ICT or equivalent.&nbsp;</li>
<li>Certification or training in ELV systems (CCTV, fire detection, access control) will be considered an asset.</li>
</ul>
If this describes you, then this is a glimpse of what you'll be doing:
<ul>
<li>Install, configure, and maintain ELV systems, including CCTV, fire alarms, access control, and security systems.&nbsp;</li>
<li>Conduct routine preventive maintenance checks on ELV installations and equipment.&nbsp;</li>
<li>Diagnose and resolve faults or malfunctions in ELV systems in a timely manner.&nbsp;</li>
<li>Assist in surveying facilities to ensure ELV systems are compliant with safety and regulatory requirements.&nbsp;</li>
<li>Supervise contractors during ELV installations and maintenance, ensuring compliance with internal standards and health and safety procedures.&nbsp;</li>
<li>Maintain accurate documentation of system configurations, maintenance activities, and incidents.&nbsp;</li>
<li>Respond to emergency call-outs as part of the on-call roster.&nbsp;</li>
<li>Coordinate with the Facilities Manager and other technicians to support overall facilities maintenance.&nbsp;</li>
</ul>
What’s in it for you?
Joining our team comes with a lot of benefits! Here’s a glimpse of what we’ll offer you for being brilliant:
<ul>
<li>No more bills! Free UNLIMITED GO services for your home and mobile</li>
<li>Four weeks paid birth-leave for all non-birthing parents</li>
<li>Private Hospital Health Insurance, to protect you from unexpected, high medical costs</li>
<li>A budget to spend on your own personal and/or professional development</li>
<li>Therapy sessions to support your needs in collaboration with Richmond Foundation</li>
<li>A budget dedicated to your children’s summer school costs</li>
</ul>
… and more

Be the hands behind smarter, safer systems.
We are on the lookout for an ELV Technician to play a hands-on role in keeping our systems up and running smoothly across GO premises. You’ll be working on...

ELV Technician

Be the Spark Behind our Success.
We are seeking a skilled and reliable Electrical Technician to support the ongoing safety, performance, and reliability of our electrical infrastructure. This role involves the installation, maintenance, and repair of a wide range of electrical systems, including distribution boards, wiring, power systems (such as generators, UPS, and DC backup), and other installations. The successful candidate will also be responsible for fault diagnosis, supervising external contractors, and ensuring full compliance with safety regulations and industry standards.
Does this sound like you? Here’s what you need to have to match our requirements:
<ul>
<li>Being in possession of a valid electrical certification in electrical wirings and fittings (Wireman license A).</li>
<li>The candidate shall also be required to be willing to complete the Wireman License B;</li>
<li>Minimum 2 years of experience in a technical role involving electrical installations or maintenance.</li>
<li>Ability to interpret technical schematics, layouts, and commissioning reports.</li>
<li>Demonstrated experience in electrical maintenance, fault finding, and system installations.</li>
<li>Excellent Team Player and eager to keep on learning throughout his/her career;</li>
<li>Strong problem-solving skills;</li>
<li>Must be able to work on your own initiative, with minimal supervision;</li>
<li>Candidate must possess a valid driving licence</li>
</ul>
Here’s how you can hit a few plus points for this position:
<ul>
<li>Being in possession of an MCAST or technical institute MQF level 4 qualification (Diploma) in Mechanical/Electrical Engineering or equivalent will be considered as an asset</li>
<li>Being in possession of Wireman License B</li>
<li>Demonstrated experience on Air-conditioning and electrical systems</li>
<li>Basic understanding of access control, security and fire systems;</li>
<li>Fluency in Maltese &amp; English.</li>
</ul>
If this describes you, here’s a glimpse of what you will be doing in this position:
<ul>
<li>Carry out inspections, installations, repairs, and preventive maintenance on electrical systems and equipment.</li>
<li>Diagnose and resolve electrical issues in a timely manner to minimise downtime.</li>
<li>Support the maintenance of Generators, UPS systems, DC backup systems, and distribution networks.</li>
<li>Ensure electrical systems comply with health and safety standards and statutory regulations.</li>
<li>Assist in surveying facilities and electrical systems, reporting any deficiencies or risks to superiors.</li>
<li>Maintain accurate records of maintenance, inspections, and repairs carried out.</li>
<li>Supervise contractors during electrical works, ensuring adherence to policies, procedures, and health and safety standards</li>
<li>Prepare tools, materials, and technical documentation necessary for tasks.</li>
<li>Participate in the on-call roster and respond to emergency requests.</li>
<li>Perform any other duties as assigned by superiors, including ad-hoc assignments.</li>
</ul>
What’s in it for you? 
Joining our team comes with a lot of benefits! Here’s a glimpse of what we’ll offer you for being brilliant:&nbsp;&nbsp;&nbsp;
<ul>
<li>No more bills! Free UNLIMITED GO services for your home and mobile&nbsp;&nbsp;</li>
<li>Four weeks paid birth-leave for all non-birthing parents&nbsp;&nbsp;</li>
<li>Private Hospital Health Insurance, to protect you from unexpected, high medical costs&nbsp;&nbsp;</li>
<li>A budget to spend on your own personal and/or professional development&nbsp;&nbsp;</li>
<li>Therapy sessions to support your needs in collaboration with Richmond Foundation&nbsp;&nbsp;&nbsp;</li>
<li>A budget dedicated to your children’s summer school costs&nbsp;</li>
</ul>
...and more!
We'll recruit as soon as we find our match. Don't think twice - apply now!

Be the Spark Behind our Success.
We are seeking a skilled and reliable Electrical Technician to support the ongoing safety, performance, and reliability of our electrical infrastructure. This role...

Electrical Technician

Drive growth. Build relationships. Deliver results.
Are you a driven sales professional with a passion for building strong client relationships and delivering results? We are looking for a Corporate Sales Specialist to join our dynamic team and play a key role in expanding our corporate client base.
In this role, you will be responsible for engaging with corporate customers, identifying new business opportunities, and promoting our range of products and services for GO Group. You will act as a trusted advisor to clients, ensuring a high level of service while driving sales growth and long-term partnerships. This is an exciting opportunity for someone who thrives in a fast-paced, customer-focused environment and is motivated to exceed targets.
Does this sound like you? Here’s what you need to have to match our requirements:
<ul>
<li>A minimum of 2 years of experience in a B2B sales, account management, or a related role.</li>
<li>Sales driven: Ability to drive revenue through proactive selling, identifying client needs, and closing deals to meet targets.</li>
<li>Negotiation skills: Skilled in handling objections and securing mutually beneficial agreements.</li>
<li>Communication skills: Strong verbal and written skills across multiple channels, with a professional and client-focused approach.</li>
<li>Multitasking: Able to manage multiple clients and tasks efficiently in a fast-paced environment.</li>
<li>Upselling Skills: Identifies opportunities to promote additional products and increase customer value.</li>
<li>Ability to build and maintain client relationships effectively;</li>
<li>Sales-driven mindset with a passion for meeting and exceeding targets</li>
<li>Proficiency in CRM/ERP software, Microsoft Office, and social media platforms.</li>
</ul>
If this describes you, here’s a glimpse of what you will be doing:
<ul>
<li>Handle corporate client requests across all official company channels, including telephone, emails, and social media;</li>
<li>Provide accurate and timely information about the GO Group products, services, and policies. This includes the provision of technical assistance to the clients that would lead to a successful sale;</li>
<li>Ensure a professional and customer-focused approach in all interactions;</li>
<li>Generate new business opportunities by identifying and engaging potential corporate clients;</li>
<li>Maintain strong relationships with existing clients to ensure long-term partnerships;</li>
<li>Attend networking events, both physically and virtually, to expand business connections and promote GO and its subsidiaries;</li>
<li>Promote the GO’s and its subsidiaries, products and services to corporate clients through targeted sales strategies;</li>
<li>Follow up on quotes sent, product reservations, and orders to secure successful transactions;</li>
<li>Track client purchases and proactively update customers on order status;</li>
<li>Customer Feedback &amp; Service Improvement: Collect and document customer feedback on orders and deliveries to improve service quality;</li>
<li>Work closely with management to implement service enhancements based on customer insights;</li>
<li>Collaborate with internal teams such as sales, marketing, and procurement to ensure smooth client interactions;</li>
<li>Stay informed about product updates and company initiatives to better assist corporate clients;:</li>
<li>Maintain detailed records of client interactions, sales opportunities, and order statuses;</li>
<li>Provide regular updates and reports on sales performance, client needs, and market trends;</li>
</ul>
What’s in it for you? 
<ul>
<li>Joining our team comes with a lot of benefits! Here’s a glimpse of what we’ll offer you for being brilliant:&nbsp;&nbsp;&nbsp;</li>
<li>No more bills! Free UNLIMITED GO services for your home and mobile&nbsp;&nbsp;</li>
<li>Four weeks paid birth-leave for all non-birthing parents&nbsp;&nbsp;</li>
<li>Private Hospital Health Insurance, to protect you from unexpected, high medical costs&nbsp;&nbsp;</li>
<li>A budget to spend on your own personal and/or professional development&nbsp;&nbsp;</li>
<li>Therapy sessions to support your needs in collaboration with Richmond Foundation&nbsp;&nbsp;&nbsp;</li>
<li>A budget dedicated to your children’s summer school costs&nbsp;</li>
</ul>
And more…&nbsp;&nbsp;

Drive growth. Build relationships. Deliver results.
Are you a driven sales professional with a passion for building strong client relationships and delivering results? We are looking for a Corporate...

Corporate Sales Specialist

Shaping the Future Together
Join us as a Front Office Coordinator and become the welcoming face of our brand! If you love creating great first impressions, thrive in a fast‑paced environment, and enjoy elevating customer experiences, this is your chance to shine at the heart of our operations.&nbsp;
Does this sound interesting to you? Here's what you must have to match our requirements:
<ul>
<li>One year of continuous learning experience preferably in a front office, reception, or customer facing role is preferred;</li>
<li>MQF Level 3 standard of education and or equivalent;</li>
<li>Proficient in MS Office applications and standard office tools;</li>
<li>Excellent interpersonal, verbal, and written communication skills in English;</li>
<li>&nbsp;Good data entry and basic administrative skills;</li>
<li>Strong organisational skills for managing daily operational task.</li>
</ul>
Expected Hours of Work
This is a full-time position with forty (40) hours a week, Monday to Friday, working a scheduled roster with hours ranging between 8 a.m and 6 p.m.&nbsp;&nbsp;
Does this sound like you? Here’s how you can hit a few plus points for this position:
<ul>
<li>Strong customer service orientation and attention to detail;</li>
<li>Excellent interpersonal, verbal, and written communication skills in Maltese;</li>
<li>Ability to work under pressure while maintaining a professional and calm approach;</li>
<li>Ability to multitask and manage a busy front office environment effectively;</li>
<li>High levels of reliability, punctuality, and personal presentation.</li>
</ul>
If this describes you, then this is a glimpse of what you'll be doing:
<ul>
<li>Act as the first point of contact for customers, visitors, and suppliers, ensuring a professional, welcoming, and efficient front office experience at all times;</li>
<li>Manage front office operations including visitor coordination, customer direction, and customer flow;</li>
<li>Handle inbound and outbound communications via phone, email, and all other communication channels, in line with company service standards;</li>
<li>Proactively support customer experience initiatives, including customer follow ups, confirmations, appointment coordination, surveys, customer feedback collection, satisfaction surveys, and other service-related communications;</li>
<li>Provide general information on products, services, and company processes, directing customers to the appropriate service channels or teams where required;</li>
<li>Support basic customer administration tasks including data updates, documentation handling, and system inputs as assigned;</li>
<li>Coordinate day to day front office logistics including mail, courier services, deliveries, and visitor requests;</li>
<li>Work closely with the commercial teams to support daily operations and service continuity;</li>
<li>Identify opportunities for service improvement within the front office and customer journey, escalating suggestions and observations accordingly;</li>
<li>Act as a company ambassador by promoting a positive, customer focused culture and company image;</li>
<li>Participate in training and development initiatives to maintain strong knowledge of systems, services, and customer experience standards.</li>
</ul>
What’s in it for you? 
Joining our team comes with a lot of benefits! Here’s a glimpse of what we’ll offer you for being brilliant:&nbsp;&nbsp;
<ul>
<li>No more bills! Free UNLIMITED GO services for your home and mobile;</li>
<li>Discounted GO Freedom Mobile Plan for 4 individuals of your choice;</li>
<li>Four weeks paid birth-leave for all non-birthing parents;</li>
<li>Four weeks of paid leave for Pregnancy Loss, in line with the Company’s Pregnancy Loss policy;</li>
<li>Paid Pediatric First Aid Course for expecting parents;</li>
<li>Private Hospital Health Insurance, to protect you from unexpected, high medical costs;</li>
<li>A budget to spend on your own personal and/or professional development;</li>
<li>Therapy sessions to support your needs in collaboration with Richmond Foundation;</li>
<li>A budget dedicated to your children’s summer school costs;&nbsp;</li>
<li>Get the best tech for yourself at unbeatable prices with a 10% Klikk discount… and more!</li>
</ul>
We'll recruit as soon as we find our match. Don't think twice - apply now!

Shaping the Future Together
Join us as a Front Office Coordinator and become the welcoming face of our brand! If you love creating great first impressions, thrive in a fast‑paced environment, and...

Front Office Coordinator

Bring your skills to life
Are you hands-on and ready for your next challenge?
As a Maintenance Technician, you’ll be the go-to problem solver keeping our GO sites safe, functional, and looking their best. From fixing and maintaining everyday essentials to tackling a variety of practical tasks, no two days will be the same. You’ll take care of general maintenance and repairs across our sites — including carpentry, plumbing, painting, furniture fixes, and small technical jobs — while also lending a hand with equipment installations and supporting specialised technicians when needed.
If you enjoy variety, rolling up your sleeves, and making a real impact, this role has your name on it.
Does this sound like you? Here’s what you need to have to match our requirements:
<ul>
<li>Minimum 2 years’ experience in a maintenance or general repair role.</li>
<li>Secondary level of education.</li>
<li>Valid driving licence</li>
<li>Ability to perform a variety of minor maintenance tasks safely and effectively.</li>
<li>Basic understanding of building systems and workplace safety practices.</li>
<li>Ability to use hand tools, power tools, and maintenance equipment.</li>
</ul>
This is how you can hit a few more plus points for this position:
<ul>
<li>Vocational training or certification in general maintenance or a trade (e.g., carpentry, plumbing, mechanical) will be considered an asset.</li>
<li>Experience in building services, basic carpentry, or plumbing tasks preferred.</li>
</ul>
If this describes you, then this is a glimpse of what you'll be doing:
<ul>
<li>Perform general maintenance and repair tasks including carpentry, painting, plumbing, and minor electrical works.</li>
<li>Carry out preventive maintenance checks on building facilities, equipment, and furnishings.</li>
<li>Assist in moving, setting up, or installing furniture and equipment across company sites.</li>
<li>Respond to maintenance requests in a timely and professional manner.</li>
<li>Support team members when required, including preparation of tools and work areas.</li>
<li>Report any hazards, damages, or urgent maintenance issues to the Facilities Manager.</li>
<li>Maintain records of completed maintenance tasks and report follow-up actions.</li>
<li>Ensure all work is carried out in compliance with company safety standards and procedures.</li>
<li>Perform other duties and ad-hoc assignments as may be required by the Facilities Manager.&nbsp;</li>
</ul>
What’s in it for you?
Joining our team comes with a lot of benefits! Here’s a glimpse of what we’ll offer you for being brilliant:
<ul>
<li>No more bills! Free UNLIMITED GO services for your home and mobile</li>
<li>Four weeks paid birth-leave for all non-birthing parents</li>
<li>Private Hospital Health Insurance, to protect you from unexpected, high medical costs</li>
<li>A budget to spend on your own personal and/or professional development</li>
<li>Therapy sessions to support your needs in collaboration with Richmond Foundation</li>
<li>A budget dedicated to your children’s summer school costs</li>
</ul>
… and more

Bring your skills to life
Are you hands-on and ready for your next challenge?
As a Maintenance Technician, you’ll be the go-to problem solver keeping our GO sites safe, functional, and looking their...

Maintenance Technician

Shaping the Future Together
As a Technician – 4P, you will be responsible for delivering our True Fibre network directly into customers’ homes and businesses. You’ll handle the professional installation and setup of fibre services, networking equipment, connected devices, and CCTV systems, ensuring customers get the best from our technology.
Your role goes beyond basic connectivity. You’ll support home networking, smart‑technology solutions, and emerging services that improve how customers live and work. You’ll be on the front line every day — installing, maintaining, and troubleshooting — to make sure each customer enjoys a smooth, reliable experience.
While you’ll work independently in the field, you’ll also be part of a supportive, close‑knit technical team that has your back every step of the way.
Does this sound like you? Here’s what you need to have to match our requirements:
<ul>
<li>A good level of computer literacy;</li>
<li>A valid driving license to operate a company vehicle;</li>
<li>Fluency in written and spoken English;</li>
<li>Willingness to work outdoors and at heights;</li>
<li>Strong communication and customer service skills;</li>
<li>A positive attitude and team spirit;</li>
<li>Willingness to learn and develop technical skills on the job.</li>
</ul>
This is how you can hit a few more plus points for this position:
<ul>
<li>Experience working in a similar technical field;</li>
<li>Familiarity with Telecommunications technologies such as fiber optics, telephony, and IPTV;</li>
<li>The ability to work with minimal supervision;</li>
<li>Technical qualifications such as City and Guilds, CCNA, or similar;</li>
<li>Knowledge of electrical systems or networking;</li>
<li>A Wireman License or interest in obtaining one.</li>
</ul>
If this describes you, here’s a glimpse of what you will be doing:
<ul>
<li>Installing and maintaining GO services such as FTTH, IPTV, and Voice;</li>
<li>Rectifying faults and solving issues in customers' homes or business premises;</li>
<li>Jumpering and patching services in cabinets, MSANs, and test rooms;</li>
<li>Maintaining and upgrading network infrastructure, including distribution points and drops;</li>
<li>Working at heights and in open manholes or confined spaces as required;</li>
<li>Using GO systems to provision, update records, and manage stock;</li>
<li>Performing stock-related tasks such as ordering equipment and returning equipment;</li>
<li>Participating in on-call schedules, overtime, and work continuation as needed;</li>
<li>Supporting the deployment of new technologies such as energy management and home networking;</li>
<li>Assisting in the installation of network infrastructure, IoT devices, and structured cabling in homes and businesses;</li>
<li>Providing basic setup and installation of devices such as TVs, printers, and routers;</li>
<li>Adhering to health and safety protocols and assisting in ensuring best practices on the field.</li>
<li>Perform any other ad-hoc tasks as requested according to company needs.</li>
</ul>
What’s in it for you? 
<ul>
<li>Joining our team comes with a lot of benefits! Here’s a glimpse of what we’ll offer you for being brilliant:&nbsp;&nbsp;&nbsp;</li>
<li>No more bills! Free UNLIMITED GO services for your home and mobile&nbsp;&nbsp;</li>
<li>Four weeks paid birth-leave for all non-birthing parents&nbsp;&nbsp;</li>
<li>Private Hospital Health Insurance, to protect you from unexpected, high medical costs&nbsp;&nbsp;</li>
<li>A budget to spend on your own personal and/or professional development&nbsp;&nbsp;</li>
<li>Therapy sessions to support your needs in collaboration with Richmond Foundation&nbsp;&nbsp;&nbsp;</li>
<li>A budget dedicated to your children’s summer school costs&nbsp;</li>
</ul>
And more…&nbsp;&nbsp;

Shaping the Future Together
As a Technician – 4P, you will be responsible for delivering our True Fibre network directly into customers’ homes and businesses. You’ll handle the professional...

Technician - 4P

Step into the adventure. 
Do you have a passion for gadgets and customer satisfaction? Join our Retail Team within our Commercial department as a Retail Advisor and see your efforts rewarded with above-market commission rates.
As a key point of contact for our customers, you’ll provide product support across all four of GO’s platforms, devices, and CPE, while also assisting with the day-to-day responsibilities of our retail outlets. In addition to our core products, our Retail Team also supports customers interested in home contents insurance and PV panels, giving you even more opportunities to guide customers toward solutions that best fit their needs.
Our Retail team values a customer-centric approach and is committed to offering the best possible support. A calm, friendly approach and a strong team-player attitude are essential and will help you thrive in this role.
Does this sound like you? Here’s what you need to have to match our requirements: 
<ul>
<li>Possess a School Leaving Certificate or 1 year of experience in a similar role;&nbsp;</li>
<li>Good level of computer literacy in the use of standard office automation tools;&nbsp;</li>
<li>Have a strong command of verbal and written communication in the English language;&nbsp;</li>
<li>Excellent communication and interpersonal skills and be able to respond to customer queries, win customer’s confidence and conduct sales;&nbsp;</li>
<li>Strong customer-centric approach to service delivery;&nbsp;</li>
<li>Sharp problem-solving skills;&nbsp;</li>
<li>Strong team orientation;&nbsp;</li>
<li>Ability to work with minimal supervision;&nbsp;</li>
<li>Be enthusiastic, committed and possess a good work ethic;&nbsp;</li>
<li>Have good organisational skills;&nbsp;</li>
<li>Be customer-centric and eager to learn about new products and technologies;&nbsp;</li>
<li>Have a pleasant, friendly, outgoing personality;&nbsp;</li>
<li>Have a smart and neat appearance;&nbsp;</li>
<li>Be willing to work on a roster basis to accommodate outlet opening hours, including weekends and public holidays;&nbsp;</li>
<li>Be willing to work in different outlets of the Company/Business partners on a roster basis, which might include shift.&nbsp;</li>
</ul>
This is how you can hit a few more plus points for this position: 
<ul>
<li>Have a strong command of verbal and written communication in Maltese and/or Spanish;&nbsp;</li>
<li>Hold an MQF Level 2 certificate or higher;&nbsp;</li>
<li>Possess a valid driving licence and have their own transport. </li>
</ul>
If this describes you, then this is a glimpse of what you'll be doing: 
<ul>
<li>Offer second-level support on all of GO’s platforms, devices and CPE, to end consumer &amp; business customers;&nbsp;</li>
<li>Provide reports pertaining to returned/faulty devices as well as action taken;&nbsp;</li>
<li>Ensure that all matters and devices originating from/to the Retail channel in coordination with the Service Centre back office, are dealt with in a satisfactory manner;&nbsp;</li>
<li>Day-to-day handling of sales enquiries of the Company's products;&nbsp;</li>
<li>Work to achieve and exceed sales targets for the range of GO's products and services in line with the Company's business plans and policies;&nbsp;</li>
<li>Handle client accounts using the Company's POS, billing and customer care systems, dealing with cash and cheque receipts;&nbsp;</li>
<li>Provide assistance and a level of technical support to customers over the counter and on the phone;&nbsp;</li>
<li>Assume responsibility for all entries done which are related to customer information and the provisioning and or de-provisioning of services;&nbsp;</li>
<li>Assume responsibility for entries in the point of sale system and cash till and all required reconciliation, including stock items;&nbsp;</li>
<li>Ensure that all customer queries and complaints are attended to and resolved according to the Company's service levels;&nbsp;</li>
<li>Effectively contribute and ensure an exceptional customer experience within all outlets, in line with the Company's mission and policies;&nbsp;</li>
<li>Undertake training courses as and when required to ensure in-depth knowledge of the systems and offerings of the Company;&nbsp;</li>
<li>Participate at trade fairs, exhibitions and sales promotions, representing the Company and conducting sales and demonstrations of the Company's products and services;&nbsp;</li>
<li>Market, promote and sell the Company's products and services and customer support, as well as other duties within the Company or any of its associated companies as directed from time to time.</li>
</ul>
What’s in it for you? Joining our team comes with a lot of benefits! 
Here’s a glimpse of what we’ll offer you for being brilliant: 
<ul>
<li>Excellent commission reward scheme;</li>
<li>No more bills! Free UNLIMITED GO services for your home and mobile;</li>
<li>Four weeks paid birth leave for all non-birthing parents;</li>
<li>Private Hospital Health Insurance, to protect you from unexpected, high medical costs;&nbsp;</li>
<li>A budget to spend on your own personal and/or professional development;&nbsp;</li>
<li>Therapy sessions to support your needs in collaboration with Richmond Foundation;&nbsp;</li>
<li>A budget dedicated to your children’s summer school costs;&nbsp;</li>
<li>...and more!</li>
</ul>
We'll recruit as soon as we find our match. Don't think twice - apply now.

Step into the adventure. 
Do you have a passion for gadgets and customer satisfaction? Join our Retail Team within our Commercial department as a Retail Advisor and see your efforts rewarded with...

Retail Advisor

Drive Customer Satisfaction, Elevate Your Career!
We are looking for ambitious individuals who are able to connect with absolutely anyone. Our contact centre team values a customer-centric approach and ensure, more than anything else, to provide support to our customers in the best way possible.&nbsp;
The role of customer care agent is critical for us. You will often be the primary point of contact for our customers when they really need us the most. Your mission is to interact with customers through various channels, providing general service/product information and troubleshooting service or technical problems.&nbsp;
Expected Hours of Work: This is a full-time position 40 hours/week Monday to Sunday on a scheduled roster. Availability of evenings and weekend work is required. 
Does this sound interesting to you? Here’s what you must have to match our requirements: 
<ul>
<li>Strong command of verbal and written communication in the English and Maltese language;&nbsp;</li>
<li>In possession of a school leaving certificate and/or MQF Level 1, and/or 1-year continuous working experience;&nbsp;</li>
<li>Proficient in MS computer applications;&nbsp;</li>
<li>Ability to think on your feet and meet customers at their level;&nbsp;</li>
<li>Ability to multitask effectively and handle stressful situations appropriately;&nbsp;</li>
<li>Excellent data entry and typing skills.&nbsp;</li>
</ul>
Does this sound like you? Here’s how you can hit a few plus points for this position: 
<ul>
<li>1 year of continuous experience in a contact centre environment;&nbsp;</li>
<li>3 O’ Level passes or equivalent and/or a recognised MQF level 2 qualification;&nbsp;</li>
<li>Ability to add personality to interactions: Be conversational – yet professional;&nbsp;</li>
<li>Superior listening skills and knowledge of customer service practices and principles.&nbsp;</li>
</ul>
​If this describes you, then this is a glimpse of what you'll be doing: 
<ul>
<li>Provide an excellent standard of service of but not only product and service information on online, e-mail, calls and any other support channel to ensure that customers’ expectations are met and exceeded;&nbsp;</li>
<li>Ensure that all problems are resolved speedily achieving high levels of first contact resolution and excellent customer satisfaction;&nbsp;</li>
<li>Carry out effective troubleshooting, following up of interactions and logging of customer conversations as per standard operating procedures;&nbsp;</li>
<li>Be capable of identifying new sales, upselling or cross-selling opportunities and seal the deal immediately;&nbsp;</li>
<li>Be responsive and flexible to business working hours and team needs, maintaining a professional approach at all times;&nbsp;</li>
<li>Regularly meet targets set by line management;&nbsp;</li>
<li>Corresponding with customers or enquirers via calls, and digital channels such as but not only WhatsApp, live chat, email and social media according to company practices;&nbsp;</li>
<li>Alert the line management of trends in customer interactions;&nbsp;</li>
<li>Be prepared to undergo further training to keep abreast with customers’ needs;&nbsp;</li>
<li>Process sales orders and agreements;&nbsp;</li>
<li>Other duties as assigned.&nbsp;</li>
</ul>

What’s in it for you?
Joining our team comes with a lot of benefits! Here’s a glimpse of what we’ll offer you for being brilliant:&nbsp;&nbsp;
<ul>
<li>No more bills! Free UNLIMITED GO services for your home and mobile&nbsp;</li>
<li>Four weeks paid birth-leave for all non-birthing parents&nbsp;</li>
<li>Private Hospital Health Insurance, to protect you from unexpected, high medical costs&nbsp;</li>
<li>A budget to spend on your own personal and/or professional development&nbsp;</li>
<li>Therapy sessions to support your needs in collaboration with Richmond Foundation&nbsp;</li>
<li>A budget dedicated to your children’s summer school costs&nbsp;</li>
<li>And more…&nbsp;</li>
</ul>
We'll recruit as soon as we find our match. Don't think twice - apply now!

Drive Customer Satisfaction, Elevate Your Career!
We are looking for ambitious individuals who are able to connect with absolutely anyone. Our contact centre team values a customer-centric approach...

Job Opportunities