Join us in driving a digital Malta where innovation, growth and care empowers you to shape a brighter future for all. ​

Step into the adventure. 
Do you have a passion for gadgets and customer satisfaction? Join our Retail Team within our Commercial department as a Retail Advisor and see your efforts rewarded with above-market commission rates.
As a key point of contact for our customers, you’ll provide product support across all four of GO’s platforms, devices, and CPE, while also assisting with the day-to-day responsibilities of our retail outlets. In addition to our core products, our Retail Team also supports customers interested in home contents insurance and PV panels, giving you even more opportunities to guide customers toward solutions that best fit their needs.
Our Retail team values a customer-centric approach and is committed to offering the best possible support. A calm, friendly approach and a strong team-player attitude are essential and will help you thrive in this role.
Does this sound like you? Here’s what you need to have to match our requirements: 
<ul>
<li>Possess a School Leaving Certificate or 1 year of experience in a similar role;&nbsp;</li>
<li>Good level of computer literacy in the use of standard office automation tools;&nbsp;</li>
<li>Have a strong command of verbal and written communication in the English language;&nbsp;</li>
<li>Excellent communication and interpersonal skills and be able to respond to customer queries, win customer’s confidence and conduct sales;&nbsp;</li>
<li>Strong customer-centric approach to service delivery;&nbsp;</li>
<li>Sharp problem-solving skills;&nbsp;</li>
<li>Strong team orientation;&nbsp;</li>
<li>Ability to work with minimal supervision;&nbsp;</li>
<li>Be enthusiastic, committed and possess a good work ethic;&nbsp;</li>
<li>Have good organisational skills;&nbsp;</li>
<li>Be customer-centric and eager to learn about new products and technologies;&nbsp;</li>
<li>Have a pleasant, friendly, outgoing personality;&nbsp;</li>
<li>Have a smart and neat appearance;&nbsp;</li>
<li>Be willing to work on a roster basis to accommodate outlet opening hours, including weekends and public holidays;&nbsp;</li>
<li>Be willing to work in different outlets of the Company/Business partners on a roster basis, which might include shift.&nbsp;</li>
</ul>
This is how you can hit a few more plus points for this position: 
<ul>
<li>Have a strong command of verbal and written communication in Maltese and/or Spanish;&nbsp;</li>
<li>Hold an MQF Level 2 certificate or higher;&nbsp;</li>
<li>Possess a valid driving licence and have their own transport. </li>
</ul>
If this describes you, then this is a glimpse of what you'll be doing: 
<ul>
<li>Offer second-level support on all of GO’s platforms, devices and CPE, to end consumer &amp; business customers;&nbsp;</li>
<li>Provide reports pertaining to returned/faulty devices as well as action taken;&nbsp;</li>
<li>Ensure that all matters and devices originating from/to the Retail channel in coordination with the Service Centre back office, are dealt with in a satisfactory manner;&nbsp;</li>
<li>Day-to-day handling of sales enquiries of the Company's products;&nbsp;</li>
<li>Work to achieve and exceed sales targets for the range of GO's products and services in line with the Company's business plans and policies;&nbsp;</li>
<li>Handle client accounts using the Company's POS, billing and customer care systems, dealing with cash and cheque receipts;&nbsp;</li>
<li>Provide assistance and a level of technical support to customers over the counter and on the phone;&nbsp;</li>
<li>Assume responsibility for all entries done which are related to customer information and the provisioning and or de-provisioning of services;&nbsp;</li>
<li>Assume responsibility for entries in the point of sale system and cash till and all required reconciliation, including stock items;&nbsp;</li>
<li>Ensure that all customer queries and complaints are attended to and resolved according to the Company's service levels;&nbsp;</li>
<li>Effectively contribute and ensure an exceptional customer experience within all outlets, in line with the Company's mission and policies;&nbsp;</li>
<li>Undertake training courses as and when required to ensure in-depth knowledge of the systems and offerings of the Company;&nbsp;</li>
<li>Participate at trade fairs, exhibitions and sales promotions, representing the Company and conducting sales and demonstrations of the Company's products and services;&nbsp;</li>
<li>Market, promote and sell the Company's products and services and customer support, as well as other duties within the Company or any of its associated companies as directed from time to time.</li>
</ul>
What’s in it for you? Joining our team comes with a lot of benefits! 
Here’s a glimpse of what we’ll offer you for being brilliant: 
<ul>
<li>Excellent commission reward scheme;</li>
<li>No more bills! Free UNLIMITED GO services for your home and mobile;</li>
<li>Four weeks paid birth leave for all non-birthing parents;</li>
<li>Private Hospital Health Insurance, to protect you from unexpected, high medical costs;&nbsp;</li>
<li>A budget to spend on your own personal and/or professional development;&nbsp;</li>
<li>Therapy sessions to support your needs in collaboration with Richmond Foundation;&nbsp;</li>
<li>A budget dedicated to your children’s summer school costs;&nbsp;</li>
<li>...and more!</li>
</ul>
We'll recruit as soon as we find our match. Don't think twice - apply now.

Step into the adventure. 
Do you have a passion for gadgets and customer satisfaction? Join our Retail Team within our Commercial department as a Retail Advisor and see your efforts rewarded with...

Retail Advisor

Steer your career into the right direction.
We’re on the lookout for a Business Relationship Manager - Key Clients responsible for driving customer satisfaction and revenue growth by managing, developing, and retaining key customers. This role focuses on building long-term, value-driven relationships with top and medium-sized accounts, ensuring their requirements are met and exceeded, while identifying opportunities for new business and revenue streams.
Does this sound like you? Here’s what you need to have to match our requirements:
<ul>
<li>Have a minimum of 3 years’ experience in B2B sales or commercial management within telecom or ICT sectors.</li>
<li>Proven track record of managing key customer portfolios and achieving sales and retention targets.</li>
<li>Proficiency in the use of standard Office Automation tools;</li>
<li>A valid Driving License;</li>
<li>Excellent communication (verbal and written), negotiation, and presentation skills.</li>
</ul>
Here’s how you can hit a few plus points for this position:
<ul>
<li>A Diploma in Sales, Customer Care, Management or other related subject.</li>
</ul>
If this describes you, here’s a glimpse of what you will be doing in this position:
<ul>
<li>Manage a portfolio and provide support to top and medium-sized key customers, ensuring sustained revenue growth and customer retention.</li>
<li>Maintain open communication channels through regular calls, meetings, and follow-ups to minimise churn and protect revenue.</li>
<li>Ensure customers’ requirements and expectations are met with exceptional service delivery and thorough follow-up.</li>
<li>Identify new business leads, including potential customers, additional services, and new revenue streams. Reach defined sales and retention targets while contributing to the overall market share of the Group.</li>
<li>Develop and present tailored proposals and presentations to key customers.</li>
<li>Act as a liaison between key customers, the Sales team, the Business Solutions Team, and other Group companies for proposals, projects, and service delivery.</li>
<li>Provide operational support to Sales and Business Solutions teams, including follow-ups on requests and proposals.</li>
<li>Coach, mentor, and support other members of the Business Team to ensure overall team effectiveness.</li>
<li>Contribute to the general improvement of the Retention Team’s efficiency and effectiveness, ensuring that all business opportunities are fully exploited.</li>
<li>Ensure adherence to all company policies, procedures, and confidentiality agreements.</li>
<li>Manage team performance through regular performance appraisals.&nbsp;</li>
<li>Drive results by monitoring team targets, maintaining accountability, and motivating team members to perform effectively under pressure.</li>
<li>Maintain a professional and presentable appearance while on duty.</li>
</ul>
What’s in it for you?
Joining our team comes with a lot of benefits! Here’s a glimpse of what we’ll offer you;
<ul>
<li>Flexible working arrangements to suit different needs</li>
<li>No more bills! Free UNLIMITED GO services for your home and mobile</li>
<li>Four weeks paid birth-leave for all non-birthing parents</li>
<li>Private Hospital Health Insurance, to protect you from unexpected, high medical costs</li>
<li>A budget to purchase your next mobile device</li>
<li>A budget to spend on your own personal and/or professional development</li>
<li>Therapy sessions to support your needs in collaboration with Richmond Foundation&nbsp;</li>
<li>In-house canteen serving delicious breakfasts, meals and snacks</li>
<li>A budget dedicated to your children’s summer school costs&nbsp;</li>
</ul>
… and more!
We'll recruit as soon as we find our match. Don't think twice - apply now!

Steer your career into the right direction.
We’re on the lookout for a Business Relationship Manager - Key Clients responsible for driving customer satisfaction and revenue growth by managing,...

Business Relationship Manager – Key Clients

Trust your gut - Go for it! 
Do you enjoy working within a team and achieving great results together? We are currently looking for a highly motivated and driven individual to join our GO Business Team.&nbsp;
As our Business Relationship Executive, you will be responsible for driving customer satisfaction and revenue growth by managing, developing, and retaining SME customers. This role focuses on building long-term, value-driven relationships with small and medium-sized accounts, ensuring their requirements are met and exceeded, while identifying opportunities for new business and revenue streams. Being an effective team player, having a customer-centric approach and possessing great communication skills will help you be successful in this role.&nbsp;
Does this sound interesting to you? Here’s what you need to have to match our requirements: 
<ul>
<li>Have a minimum of 1-year of experience working in a sales role dealing with business customers.</li>
<li>Have good interpersonal and communication skills;&nbsp;</li>
<li>Good command of Maltese and English (both written &amp; verbal);&nbsp;</li>
<li>Focus on excellent customer care and be motivated by customer service; this motivation should be evident in the attitudes, values, behaviours and personality;&nbsp;</li>
<li>Have a good understanding of the fixed line, broadband, TV and mobile markets, the services offered by the Group and should be skilled at discussing these services and identifying customer needs for them; and&nbsp;</li>
<li>Possess a valid driving licence.&nbsp;</li>
</ul>
Here’s how you can hit a few plus points for this position: 
<ul>
<li>Be proficient in the use of standard Office Automation tools.&nbsp;</li>
<li>Previous experience in the telecommunications sector will be considered as an asset.&nbsp;</li>
</ul>
If this describes you, then this is a glimpse of what you will be doing: 
<ul>
<li>Manage a portfolio and provide support to small and medium-sized customers, ensuring sustained revenue growth and customer retention.</li>
<li>Maintain open communication channels through regular calls, meetings, and follow-ups to minimise churn and protect revenue.</li>
<li>Ensure customers’ requirements and expectations are met with exceptional service delivery and thorough follow-up.</li>
<li>Identify new business leads, including potential customers, additional services, and new revenue streams. Reach defined sales and retention targets while contributing to the overall market share of the Group.</li>
<li>Develop and present tailored proposals and presentations to SME customers.</li>
<li>Act as a liaison between SME customers, the Sales team, the Business Solutions Team, and other Group companies for proposals, projects, and service delivery.</li>
<li>Provide operational support to Sales and Business Solutions teams, including follow-ups on requests and proposals.</li>
<li>Contribute to the general improvement of the Retention Team’s efficiency and effectiveness, ensuring that all business opportunities are fully exploited.</li>
<li>Ensure adherence to all company policies, procedures, and confidentiality agreements.</li>
<li>Maintain a professional and presentable appearance while on duty.</li>
</ul>
What’s in it for you? 
Joining our team comes with a lot of benefits! Here’s a glimpse of what we’ll offer you for being brilliant:&nbsp;
<ul>
<li>Benefit from working within a hybrid organization, enjoying a balance between working from the office or any other location of your preference.&nbsp;</li>
<li>Flexible working arrangements to suit different needs.&nbsp;</li>
<li>No more bills! Free UNLIMITED GO services for your home and mobile.&nbsp;</li>
<li>Four weeks paid birth-leave for all non-birthing parents.&nbsp;</li>
<li>Private Hospital Health Insurance, to protect you from unexpected, high medical costs.&nbsp;</li>
<li>A budget to spend on your own personal and/or professional development.&nbsp;</li>
<li>Therapy sessions to support your needs in collaboration with Richmond Foundation.&nbsp;</li>
<li>A budget dedicated to your children’s summer school costs.&nbsp;</li>
</ul>
… and more!&nbsp;
We'll recruit as soon as we find our match. Don't think twice - apply now.

Trust your gut - Go for it! 
Do you enjoy working within a team and achieving great results together? We are currently looking for a highly motivated and driven individual to join our GO Business...

Business Relationship Executive

About You &nbsp;
We’re looking for a People Success Specialist who will be responsible for ensuring our people have an exceptional employee experience throughout their journey at GO.&nbsp;
You will not only be handling recruitment and administrative tasks, but you will be exposed to so much more! In this role, you will be able to leave your mark and contribute towards taking our People team to the next level.&nbsp;&nbsp;
Your Day Will Look Like This: &nbsp;
<ul>
<li>Supporting, guiding and advising People management on all People and business-related matters&nbsp;&nbsp;</li>
<li>Assisting and supporting in day-to-day employee matters&nbsp;</li>
<li>Handling the recruitment process and the on-boarding experience of all team members</li>
<li>Managing relationships with employees and management&nbsp;&nbsp;</li>
<li>Assisting and supporting with processes in relation to offshore employment projects and/or GO's subsidiaries.</li>
<li>Responsible for ad-hoc tasks such as reporting exercises&nbsp;&nbsp;</li>
</ul>
To Grab Our Attention, You’ll Need: &nbsp;
<ul>
<li>A minimum one year's experience working in an HR position&nbsp;&nbsp;</li>
<li>A minimum MQF Level 4 certification</li>
<li>Proficiency in using Microsoft suite&nbsp;&nbsp;</li>
<li>Sound understanding of Maltese employment law&nbsp;&nbsp;</li>
<li>A flexible working approach. This is not your typical 9 to 5 job – it is about succeeding in a performance driven culture&nbsp;&nbsp;</li>
</ul>
You’ll Get A Super Like If Have: &nbsp;
<ul>
<li>A certification in Psychology and/or Human Resources Management</li>
</ul>
What’s in it for you?&nbsp;
Joining our team comes with a lot of benefits! Here’s a glimpse of what we’ll offer you for being brilliant:&nbsp;&nbsp;
<ul>
<li>Benefit from working within a hybrid organisation, enjoying a balance between working from the office or any other location of your preference&nbsp;</li>
<li>Flexible working arrangements to suit different needs&nbsp;</li>
<li>No more bills! Free UNLIMITED GO services for your home and mobile</li>
<li>Discounted GO Freedom Mobile Plan for 4 individuals of your choice&nbsp;</li>
<li>Four weeks paid birth-leave for all non-birthing parents&nbsp;</li>
<li>Private Hospital Health Insurance, to protect you from unexpected, high medical costs&nbsp;</li>
<li>A budget to purchase your next mobile device&nbsp;</li>
<li>A budget to spend on your own personal and/or professional development&nbsp;</li>
<li>Therapy sessions to support your needs in collaboration with Richmond Foundation&nbsp;</li>
<li>A budget dedicated to your children’s summer school costs&nbsp;</li>
<li>Get the best tech for yourself at unbeatable prices with a 10% Klikk discount&nbsp;</li>
<li>The opportunity to work from literally anywhere – being able to work from abroad… and more!&nbsp;</li>
</ul>
We'll recruit as soon as we find our match. Don't think twice - apply now!

About You &nbsp;
We’re looking for a People Success Specialist who will be responsible for ensuring our people have an exceptional employee experience throughout their journey at GO.&nbsp;
You will...

People Success Specialist

Define the Future with us 
We're looking for a vibrant and energetic individual who is looking to boost his/her career within GO's Business Team in the role of Senior ICT Support Executive.&nbsp;
The role is key in delivering cutting-edge networking, VOIP, cloud, backup, and security solutions for enterprise customers. You’ll be working closely with our business clients, supporting them from the design phase through deployment, service level agreements, and ongoing support. 
Does this sound like you? Here’s what you need to have to match our requirements: 
<ul>
<li>2+ years’ customer-facing experience in Telecommunications/ICT with focus on Network &amp; Systems Administration.</li>
<li>Hold an ICT Certificate.</li>
<li>Strong IP networking skills (routing, switching, VPNs, firewalls, QoS).</li>
<li>Hands-on experience with enterprise networking, Windows/Linux, WAN, Data Centre, Colocation, and cloud platforms (Azure, AWS, GCP).</li>
<li>Knowledge of virtualization, hybrid setups, backup/disaster recovery, and cybersecurity solutions.</li>
<li>Strong troubleshooting/analytical skills.</li>
<li>A valid driving license. </li>
</ul>
Here’s how you can hit a few plus points for this position: 
<ul>
<li>Hold relevant industry certifications networking, cloud, virtualization, or storage/backup (e.g., Cisco CCNA/CCNP, Microsoft Azure Administrator, VMware VCP, Synology).</li>
<li>Excellent communication skills, both written and verbal in Maltese and English. </li>
</ul>
If this describes you then this is a glimpse of what you will be doing: 
<ul>
<li>Deal directly with customer requests related with the department;&nbsp;</li>
<li>Liaise with the Business Sales team to understand customer networking applications and requirements;&nbsp;</li>
<li>Assist in sales initiatives for the business including but not limited to pre-sales consultancy;&nbsp;</li>
<li>Issue bill of materials for works as required by clients/bids/tenders;&nbsp;</li>
<li>Design, implement and support, troubleshooting, performance tuning of converged Legacy and IP networking and Telephony solutions based on Cisco and Alcatel Lucent Office and Enterprise amongst others;&nbsp;</li>
<li>Design, implement and support complex Alcatel and other Legacy and/or IP based PABX systems including on-prem, hybrid, cloud, and Unified communications applications;&nbsp;</li>
<li>Design, implement and support of networking solutions based on state-of-the-art technologies, such as VPN, high-availability IP setups, and WIFI systems;&nbsp;</li>
<li>Design, implement, and support cloud solutions (Azure, AWS, GCP), including migration projects and hybrid environments.</li>
<li>Configure, manage, and support enterprise backup and disaster recovery solutions.</li>
<li>Support systems administration across Windows, Linux, and virtualized environments.</li>
<li>Design, implement, and support modern security solutions (firewalls, IDS/IPS, VPNs, endpoint security, access control).</li>
<li>Act as the liaison between the company and certified vendors to research and recommend enhanced technology and experience solutions;&nbsp;</li>
<li>Maintain active vendor certifications;&nbsp;</li>
<li>Develop processes and standards to govern the engineering and implementation of these IP networking services;&nbsp;</li>
<li>Prepare system specifications to support upgrades to the systems, ensure proper integration including the preparation of a lab setup/demo to client;&nbsp;</li>
<li>Develop appropriate test and operating procedures for quality assurance of the delivered IP and Broadband Services;&nbsp;</li>
<li>Coordinate between different departments/divisions to provide best level of service to our clients;&nbsp;</li>
<li>Coordinate upgrade and installation schedules with clients and the internal sales team and act as project lead with regard to costs, design, implementation, training and post implementation support; and&nbsp;</li>
<li>Stay up to date with emerging ICT, cloud, and networking technologies and evaluate their applicability for enterprise customers.	 </li>
</ul>
What’s in it for you? 
Joining our team comes with a lot of benefits! Here’s a glimpse of what we’ll offer you for being brilliant: 
<ul>
<li>Benefit from working within a hybrid organization, enjoying a balance between working from the office or any other location of your preference;&nbsp;</li>
<li>Flexible working arrangements to suit different needs;&nbsp;</li>
<li>No more bills! Free UNLIMITED GO services for your home and mobile;&nbsp;</li>
<li>Four weeks paid birth-leave for all non-birthing parents;&nbsp;</li>
<li>Private Hospital Health Insurance, to protect you from unexpected, high medical costs;&nbsp;</li>
<li>A budget to purchase your next mobile device;&nbsp;</li>
<li>A budget to spend on your own personal and/or professional development;&nbsp;</li>
<li>Therapy sessions to support your needs in collaboration with Richmond Foundation;&nbsp;</li>
<li>A budget dedicated to your children’s summer school costs.&nbsp;</li>
</ul>
… and more!

Define the Future with us 
We're looking for a vibrant and energetic individual who is looking to boost his/her career within GO's Business Team in the role of Senior ICT Support Executive.&nbsp;
The...

Senior ICT Support Executive

Do you have flair for Sports and Movies?&nbsp;
We are currently on the lookout for a TV Operations Specialist to join our Video team. This dynamic individual will be responsible for the day-to-day coordination of Headend Operations to ensure Sports and Movie content is presented flawlessly to our customers.&nbsp;
Does this sound like you? Here’s what you need to have to match our requirements:&nbsp;
<ul>
<li>Minimum MQF Level 5 qualification in a related field such as Telecommunications, IT, or Video Editing (or equivalent professional experience).</li>
<li>A sound knowledge of Sports and Movies.&nbsp;</li>
<li>Excellent verbal and written communication skills in both Maltese and English.&nbsp;</li>
<li>Have advanced computer literacy and be proficient in Microsoft Office.&nbsp;</li>
<li>Required to work on weekends.&nbsp;</li>
</ul>
Here’s how you can hit a few plus points for this position:​&nbsp;
<ul>
<li>Experience in using Media Asset Management and Playout systems is considered as an asset.</li>
<li>Knowledge or familiarity in Video Editing or VoD processes</li>
</ul>
The chosen candidate will be expected to:&nbsp;
<ul>
<li>Produce and issue weekly rosters for TV NOC Technicians, TSN, and VoD QC duties, keeping them updated with changes in content, employee absences, and operational needs.</li>
<li>Maintain close coordination with the TV Content Team to ensure content is scheduled, prepared, and broadcast as intended.</li>
<li>Liaise with content providers for the delivery of content, from onboarding to incident reporting and escalations.</li>
<li>Lead and support TV NOC Technicians in daily operations, including TV and playout systems, live sports events, and VoD QC tasks.</li>
<li>Manage and optimize VoD workflows, troubleshoot issues with transcoding jobs and content sources, and suggest process improvements.</li>
<li>Support the Admin team in enhancing the VoD user interface by applying innovative solutions such as stripes, recommendation engines, and middleware integration.</li>
<li>Maintain updated documentation, change logs, SOPs, KPIs, and performance statistics.</li>
<li>Supervise Playout Operators during live feeds and recordings (approx. 20 hours per week during evenings and weekends).</li>
<li>Train, mentor, and coach Playout Operators, particularly during onboarding or operational changes.</li>
<li>Perform additional duties as required in line with business needs.</li>
</ul>
What’s in it for you?&nbsp;
Joining our team comes with a lot of benefits! Here’s a glimpse of what we’ll offer you for being brilliant:&nbsp;&nbsp;
<ul>
<li>Benefit from working within a hybrid organization, enjoying a balance between working from the office or any other location of your preference;&nbsp;</li>
<li>Flexible working arrangements to suit different needs;&nbsp;</li>
<li>No more bills! Free UNLIMITED GO services for your home and mobile;&nbsp;</li>
<li>Four weeks paid birth-leave for all non-birthing parents;&nbsp;</li>
<li>Private Hospital Health Insurance, to protect you from unexpected, high medical costs;&nbsp;</li>
<li>A budget to purchase your next mobile device;&nbsp;</li>
<li>A budget to spend on your own personal and/or professional development;&nbsp;</li>
<li>Therapy sessions to support your needs in collaboration with Richmond Foundation;&nbsp;</li>
<li>A budget dedicated to your children’s summer school costs.&nbsp;</li>
</ul>
… and more! 
We'll recruit as soon as we find our match. Don't think twice - apply now.

Do you have flair for Sports and Movies?&nbsp;
We are currently on the lookout for a TV Operations Specialist to join our Video team. This dynamic individual will be responsible for the day-to-day...

TV Operations Specialist

Roam with us.
Would you like to boost your technical skills and reach the next step in your career?&nbsp;
This Senior Field Service Technician position we are currently recruiting for might be just what you’re looking for. In this role, you will be operating, repairing and maintaining equipment and systems belonging to the TV &amp; Radio Networks. Problem solving skills, hands-on experience, and patience are key in order to succeed and be able to thrive in this role.&nbsp;

Does this sound like you? Here’s what you need to have to match our requirements: 
<ul>
<li>Technician level qualifications (Telecoms Technician and preferably Full Tech certificate) or relevant / equivalent experience in the field;&nbsp;</li>
<li>Rope Access Training (rope access, fall arrest and safety working at heights);&nbsp;</li>
<li>Electricity Installation, Alteration, Extension and Certification of Electrical Wirings and Fittings (Electrician Authorisation - A);</li>
<li>Sufficient technical knowledge to perform 1st level operations and maintenance on the TV &amp; Radio Networks equipment without supervision;&nbsp;</li>
<li>Technical problem solving and logical skills;&nbsp;</li>
<li>Good communication skills (verbal and written);&nbsp;</li>
<li>Good personal and interpersonal skills;&nbsp;</li>
<li>The ability to occasionally work after office hours and on-call roster duties;&nbsp;</li>
<li>A valid driving license – required to drive a Company car;&nbsp;</li>
</ul>

If this describes you, then this is a glimpse of what you'll be doing:&nbsp;
<ul>
<li>Attending to faults on the TV and radio networks in a timely manner and performing regular preventive maintenance on site;&nbsp;</li>
<li>Attending to mains power failures at all radio sites when required, using portable generators to ensure continuity of service beyond what the batteries can provide;&nbsp;</li>
<li>Performing adjustments, data gathering, reporting and reconfiguration activities at all radio sites as and when required;&nbsp;</li>
<li>Commissioning of new and relocated equipment after completion of the installation activity;&nbsp;</li>
<li>Work on the installation, relocation and optimisation of equipment;&nbsp;</li>
<li>Monitoring of the radio networks from the control room elsewhere when required. When on monitoring duty the Senior Field Service Technician is also to assist the Field Service Co-ordinator to coordinate activities at remote sites and provide remote assistance;&nbsp;</li>
<li>Supervision of sub-contractors on site when required;&nbsp;</li>
<li>Attendance at customer sites to assist in fault clarification and rectification.&nbsp;</li>
</ul>

What’s in it for you? 
Joining our team comes with a lot of benefits! Here’s a glimpse of what we’ll offer you for being brilliant:&nbsp;
<ul>
<li>No more bills! Free UNLIMITED GO services for your home and mobile;&nbsp;</li>
<li>Four weeks paid birth-leave for all non-birthing parents;&nbsp;</li>
<li>Private Hospital Health Insurance, to protect you from unexpected, high medical costs;&nbsp;</li>
<li>A budget to spend on your own personal and/or professional development;&nbsp;</li>
<li>Therapy sessions to support your needs in collaboration with Richmond Foundation;&nbsp;</li>
<li>A budget dedicated to your children’s summer school costs;&nbsp;</li>
<li>Generous relocation package as well as any assistance needed for your smooth transition to Malta;&nbsp;</li>
</ul>

And more…

Roam with us.
Would you like to boost your technical skills and reach the next step in your career?&nbsp;
This Senior Field Service Technician position we are currently recruiting for might be just...

Senior Field Service Technician

Follow your vision, help us change the future. 
We're looking for an energetic and tech savvy individuals looking to boost their technical career and join our team as Field Service Technician.&nbsp;
This role entails operating, repairing and maintaining equipment and systems belonging to the TV &amp; Radio Networks. As long as you’re willing to learn, this position is a great opportunity to grow and develop yourself within a fast-paced environment!&nbsp;

Does this sound like you? Here’s what you need to have to match our requirements: 
<ul>
<li>Post-secondary technical qualification ideally coupled with a proper grasp of radio and wireless technologies. On the job training will be provided.&nbsp;</li>
<li>Outgoing Personality.&nbsp;</li>
<li style="text-align:justify;">A valid driving license – required to drive a Company car.&nbsp;</li>
<li style="text-align:justify;">The ability to occasionally work after office hours and on-call roster duties.</li>
</ul>

This is how you can hit a few more plus points for this position:&nbsp;
<ul>
<li>Comfortable working at heights. Although prior experience in this aspect is desirable, it is to be noted that applicants will be given all due training and will be appropriately certified to work at heights.&nbsp;</li>
<li>Electricity Installation, Alteration, Extension and Certification of Electrical Wirings and Fittings (Electrician Authorisation - A).&nbsp;</li>
</ul>

If this describes you, here’s a glimpse of what you will be doing in this position: 
<ul>
<li style="text-align:justify;">To carry out and ensure appropriate Mobile and D-TV preventive maintenance as per defined procedures.&nbsp;</li>
<li style="text-align:justify;">To ensure that all maintenance documentation records are duly filled as per procedure.&nbsp;</li>
<li style="text-align:justify;">To carry out remedial maintenance work in a timely and efficient manner.&nbsp;</li>
<li style="text-align:justify;">To perform adjustments and reconfiguration activities at radio sites as per work orders and when required.&nbsp;</li>
<li style="text-align:justify;">To supervise and facilitate subcontractors in the execution of subcontracted duties.&nbsp;</li>
<li style="text-align:justify;">To Attend at Customer sites to assist in fault clarification and rectification.&nbsp;</li>
</ul>

What’s in it for you? 
Joining our team comes with a lot of benefits! Here’s a glimpse of what we’ll offer you for being brilliant:&nbsp;
<ul>
<li style="text-align:justify;">No more bills! Free UNLIMITED GO services for your home and mobile&nbsp;</li>
<li style="text-align:justify;">Four weeks paid birth-leave for all non-birthing parents&nbsp;</li>
<li style="text-align:justify;">Private Hospital Health Insurance, to protect you from unexpected, high medical costs&nbsp;</li>
<li style="text-align:justify;">A budget to spend on your own personal and/or professional development&nbsp;</li>
<li style="text-align:justify;">Therapy sessions to support your needs in collaboration with Richmond Foundation&nbsp;</li>
<li style="text-align:justify;">A budget dedicated to your children’s summer school costs&nbsp;</li>
<li style="text-align:justify;">Generous relocation package as well as any assistance needed for your smooth transition to Malta&nbsp;</li>
</ul>
And more…

Follow your vision, help us change the future. 
We're looking for an energetic and tech savvy individuals looking to boost their technical career and join our team as Field Service...

Field Service Technician

Drive Customer Satisfaction, Elevate Your Career!
We are looking for ambitious individuals who are able to connect with absolutely anyone. Our contact centre team values a customer-centric approach and ensure, more than anything else, to provide support to our customers in the best way possible.&nbsp;
The role of customer care agent is critical for us. You will often be the primary point of contact for our customers when they really need us the most. Your mission is to interact with customers through various channels, providing general service/product information and troubleshooting service or technical problems.&nbsp;
Expected Hours of Work: This is a full-time position 40 hours/week Monday to Sunday on a scheduled roster. Availability of evenings and weekend work is required. 
Does this sound interesting to you? Here’s what you must have to match our requirements: 
<ul>
<li>Strong command of verbal and written communication in the English and Maltese language;&nbsp;</li>
<li>In possession of a school leaving certificate and/or MQF Level 1, and/or 1-year continuous working experience;&nbsp;</li>
<li>Proficient in MS computer applications;&nbsp;</li>
<li>Ability to think on your feet and meet customers at their level;&nbsp;</li>
<li>Ability to multitask effectively and handle stressful situations appropriately;&nbsp;</li>
<li>Excellent data entry and typing skills.&nbsp;</li>
</ul>

Does this sound like you? Here’s how you can hit a few plus points for this position: 
<ul>
<li>1 year of continuous experience in a contact centre environment;&nbsp;</li>
<li>3 O’ Level passes or equivalent and/or a recognised MQF level 2 qualification;&nbsp;</li>
<li>Ability to add personality to interactions: Be conversational – yet professional;&nbsp;</li>
<li>Superior listening skills and knowledge of customer service practices and principles.&nbsp;</li>
</ul>

​If this describes you, then this is a glimpse of what you'll be doing: 
<ul>
<li>Provide an excellent standard of service of but not only product and service information on online, e-mail, calls and any other support channel to ensure that customers’ expectations are met and exceeded;&nbsp;</li>
<li>Ensure that all problems are resolved speedily achieving high levels of first contact resolution and excellent customer satisfaction;&nbsp;</li>
<li>Carry out effective troubleshooting, following up of interactions and logging of customer conversations as per standard operating procedures;&nbsp;</li>
<li>Be capable of identifying new sales, upselling or cross-selling opportunities and seal the deal immediately;&nbsp;</li>
<li>Be responsive and flexible to business working hours and team needs, maintaining a professional approach at all times;&nbsp;</li>
<li>Regularly meet targets set by line management;&nbsp;</li>
<li>Corresponding with customers or enquirers via calls, and digital channels such as but not only WhatsApp, live chat, email and social media according to company practices;&nbsp;</li>
<li>Alert the line management of trends in customer interactions;&nbsp;</li>
<li>Be prepared to undergo further training to keep abreast with customers’ needs;&nbsp;</li>
<li>Process sales orders and agreements;&nbsp;</li>
<li>Other duties as assigned.&nbsp;</li>
</ul>

What’s in it for you?
Joining our team comes with a lot of benefits! Here’s a glimpse of what we’ll offer you for being brilliant:&nbsp;&nbsp;
<ul>
<li>No more bills! Free UNLIMITED GO services for your home and mobile&nbsp;</li>
<li>Four weeks paid birth-leave for all non-birthing parents&nbsp;</li>
<li>Private Hospital Health Insurance, to protect you from unexpected, high medical costs&nbsp;</li>
<li>A budget to spend on your own personal and/or professional development&nbsp;</li>
<li>Therapy sessions to support your needs in collaboration with Richmond Foundation&nbsp;</li>
<li>A budget dedicated to your children’s summer school costs&nbsp;</li>
<li>And more…&nbsp;</li>
</ul>
We'll recruit as soon as we find our match. Don't think twice - apply now!

Drive Customer Satisfaction, Elevate Your Career!
We are looking for ambitious individuals who are able to connect with absolutely anyone. Our contact centre team values a customer-centric approach...

Customer Care Agents

See more. Do more. Be more.&nbsp;
We are looking for enthusiastic Telesales Agents to turn lead opportunities into actual sales figures and be rewarded. Are you well-versed to engage in conversations with customers both on the phone and digitally? Do you want to become a real sales generator in a fast-paced and dynamic environment? Then GO is presenting you with an opportunity not to be missed…&nbsp;
Sounds like you? Here’s what you need to have to match our requirements:&nbsp;
<ul>
<li>Possess a School Leaving Certificate or 1 year of experience in a similar role;&nbsp;</li>
<li>Be IT literate and conversant with the latest Office Automation tools, preferably ECDL;&nbsp;</li>
<li>Have a strong command of verbal and written communication in the English language;&nbsp;</li>
<li>Ready to work from a script but also flexible and creative while communicating with customers;&nbsp;</li>
<li>Ability to learn about products and services and explain them to prospects;&nbsp;</li>
<li>Work independently with or in a team to achieve monthly sales quota and facilitate future sales;&nbsp;</li>
<li>Highly motivated and sales-driven with sales targets;&nbsp;</li>
<li>Be flexible in working hours, including weekday evenings and weekends;&nbsp;</li>
<li>Possess good problem-solving skills;&nbsp;</li>
<li>Have good organisational skills;&nbsp;</li>
<li>Ability to work with minimal supervision.&nbsp;&nbsp;</li>
</ul>
Does this sound like you? Here’s how you can hit a few plus points for this position:&nbsp;
<ul>
<li>Have a strong command of verbal and written communication in the Maltese language;&nbsp;</li>
<li>Hold an MQF Level 2 certificate or higher.&nbsp;</li>
</ul>
Does this describe you? Here's a glimpse of what you will be doing in this role:&nbsp;
<ul>
<li>Maintain profitable and productive relationships with customers by cross-selling or up-selling;&nbsp;</li>
<li>Communicate with customers through incoming or outgoing phone calls, e-mails, chats and ad-hoc customer visits to GO’s premises;&nbsp;</li>
<li>Respond to customer queries and sales leads follow up promptly and professionally;&nbsp;</li>
<li>Perform online sales activities to achieve company sales objectives;&nbsp;</li>
<li>Update customer database with contact details and interest information from prospective customers to be contacted;&nbsp;</li>
<li>Maintain up-to-date knowledge about product information and promotions;&nbsp;</li>
<li>Stay abreast with online marketing trends and competitors;&nbsp;</li>
<li>Attend sales training and educational programs for professional development;&nbsp;</li>
<li>Ask questions and build rapport to understand customer requirements and close sales;&nbsp;</li>
<li>Process orders/agreements in an accurate manner;&nbsp;</li>
<li>Schedule delivery of equipment and technician appointments when required;&nbsp;</li>
<li>Handle grievances to preserve the company’s reputation;&nbsp;</li>
<li>Other duties as required by line management from time to time.&nbsp;</li>
</ul>
What’s in it for you?&nbsp;
Joining our team comes with a lot of benefits! Here’s a glimpse of what we’ll offer you for being brilliant:&nbsp;&nbsp;
<ul>
<li>Excellent commission reward scheme;&nbsp;</li>
<li>Benefit from working within a hybrid organisation, enjoying a balance between working from the office or any other location of your preference;&nbsp;</li>
<li>No more bills! Free UNLIMITED GO services for your home and mobile;&nbsp;</li>
<li>Four weeks of paid birth leave for all non-birthing parents;&nbsp;</li>
<li>Private Hospital Health Insurance, to protect you from unexpected, high medical costs;&nbsp;</li>
<li>A budget to spend on your own personal and/or professional development;&nbsp;</li>
<li>Therapy sessions to support your needs in collaboration with Richmond Foundation;&nbsp;</li>
<li>A budget dedicated to your children’s summer school costs;&nbsp;</li>
<li>The opportunity to work from literally anywhere – being able to work from abroad;&nbsp;</li>
</ul>
...and more!&nbsp;
We'll recruit as soon as we find our match. Don't think twice - apply now

See more. Do more. Be more.&nbsp;
We are looking for enthusiastic Telesales Agents to turn lead opportunities into actual sales figures and be rewarded. Are you well-versed to engage in conversations...

Job Opportunities