Join us in driving a digital Malta where innovation, growth and care empowers you to shape a brighter future for all. ​

Be the hands behind smarter, safer systems.
We are on the lookout for an ELV Technician to play a hands-on role in keeping our systems up and running smoothly across GO premises. You’ll be working on everything from security and fire detection to access control and CCTV—making sure all systems are installed properly, maintained well, and quickly fixed when something goes wrong.
This role is all about reliability and attention to detail. You’ll help ensure our systems are not only working as they should, but also meeting health and safety standards. In doing so, you’ll play a key part in keeping our people, sites, and operations safe and efficient every day.
Does this sound like you? Here’s what you need to have to match our requirements:
<ul>
<li>Minimum 2 years’ experience working with ELV systems.&nbsp;</li>
<li>Hands-on experience in installing, maintaining, and troubleshooting CCTV, fire detection, and access control systems.&nbsp;</li>
<li>Strong knowledge of ELV systems and related technologies.</li>
<li>Ability to interpret wiring diagrams, schematics, and technical manuals.&nbsp;</li>
<li>Familiarity with safety standards and regulations related to ELV systems.&nbsp;</li>
<li>Strong problem solving skills to be able to resolve technical faults effectively.</li>
<li>Valid driving licence.&nbsp;</li>
</ul>
This is how you can hit a few more plus points for this position:
<ul>
<li>Diploma (MQF Level 4) in Electrical / Electronics / ICT or equivalent.&nbsp;</li>
<li>Certification or training in ELV systems (CCTV, fire detection, access control) will be considered an asset.</li>
</ul>
If this describes you, then this is a glimpse of what you'll be doing:
<ul>
<li>Install, configure, and maintain ELV systems, including CCTV, fire alarms, access control, and security systems.&nbsp;</li>
<li>Conduct routine preventive maintenance checks on ELV installations and equipment.&nbsp;</li>
<li>Diagnose and resolve faults or malfunctions in ELV systems in a timely manner.&nbsp;</li>
<li>Assist in surveying facilities to ensure ELV systems are compliant with safety and regulatory requirements.&nbsp;</li>
<li>Supervise contractors during ELV installations and maintenance, ensuring compliance with internal standards and health and safety procedures.&nbsp;</li>
<li>Maintain accurate documentation of system configurations, maintenance activities, and incidents.&nbsp;</li>
<li>Respond to emergency call-outs as part of the on-call roster.&nbsp;</li>
<li>Coordinate with the Facilities Manager and other technicians to support overall facilities maintenance.&nbsp;</li>
</ul>
What’s in it for you?
Joining our team comes with a lot of benefits! Here’s a glimpse of what we’ll offer you for being brilliant:
<ul>
<li>No more bills! Free UNLIMITED GO services for your home and mobile</li>
<li>Four weeks paid birth-leave for all non-birthing parents</li>
<li>Private Hospital Health Insurance, to protect you from unexpected, high medical costs</li>
<li>A budget to spend on your own personal and/or professional development</li>
<li>Therapy sessions to support your needs in collaboration with Richmond Foundation</li>
<li>A budget dedicated to your children’s summer school costs</li>
</ul>
… and more

Be the hands behind smarter, safer systems.
We are on the lookout for an ELV Technician to play a hands-on role in keeping our systems up and running smoothly across GO premises. You’ll be working on...

ELV Technician

About You 
We’re looking for a People Success Specialist who will be responsible for ensuring our people have an exceptional employee experience throughout their journey at GO.&nbsp;
You will not only be handling recruitment and administrative tasks, but you will be exposed to so much more! Employer brand, wellbeing, reward and recognition, performance management, budgeting, succession planning, and training will also be included in your menu. In this role, you will be able to leave your mark and contribute towards taking our People team to the next level. Your Day Will Look Like This: 
<ul>
<li>Supporting, guiding and advising People management on all People and business-related matters&nbsp;&nbsp;</li>
<li>Assisting and supporting in day-to-day employee matters&nbsp;&nbsp;</li>
<li>Handling the recruitment process and the on-boarding experience of all team members&nbsp;&nbsp;</li>
<li>Managing relationships with employees and management&nbsp;</li>
<li>Managing budgets&nbsp;&nbsp;</li>
<li>Assisting and supporting with processes in relation to offshore employment projects and/or GO's subsidiaries.</li>
<li>Conducting performance management&nbsp;&nbsp;&nbsp;</li>
<li>Supporting the development and delivery of communications, talent management initiatives and employer branding initiatives</li>
<li>Assisting and supporting management in ad-hoc tasks such as reporting exercises&nbsp;&nbsp;</li>
</ul>
To Grab Our Attention, You’ll Need: 
<ul>
<li>Minimum 1 year experience working in an HR related role</li>
<li>A flexible working approach. This is not your typical 9 to 5 job – it is about succeeding in a performance driven culture&nbsp;&nbsp;</li>
<li>Proficient in using Microsoft suite&nbsp;</li>
<li>Minimum of MQF Level 4</li>
<li>Familiarity with Maltese employment law&nbsp;&nbsp;</li>
</ul>
You’ll Get A Super Like If: 
<ul>
<li>You have a diploma/degree in psychology, human resources management or training and development&nbsp;&nbsp;</li>
</ul>
Joining our team comes with a lot of benefits! Here’s a glimpse of what we’ll offer you for being brilliant:
We believe in empowering our team with more than just a job — here’s what’s in it for you:
<ul>
<li>Benefit from working within a hybrid organisation, enjoying a balance between working from the office or any other location of your preference;</li>
<li>Flexible working arrangements to suit different needs;</li>
<li>No more bills! Free UNLIMITED GO services for your home and mobile;</li>
<li>Private Hospital Health Insurance, to protect you from unexpected, high medical costs;</li>
<li>A budget to spend on your own personal wellbeing and/or professional development;</li>
<li>Four weeks paid birth-leave for all non-birthing parents;</li>
<li>A budget to purchase your next mobile device;</li>
<li>In-house canteen serving delicious breakfasts, meals and snacks;</li>
<li>A budget dedicated to your children’s summer school costs;</li>
<li>Therapy sessions to support your needs in collaboration with Richmond Foundation;</li>
<li>The opportunity to work from literally anywhere – being able to work from abroad;</li>
<li>&nbsp;…and more!</li>
</ul>

About You  
We’re looking for a People Success Specialist who will be responsible for ensuring our people have an exceptional employee experience throughout their journey at GO.&nbsp;
You will not...

People Success Specialist

Keep Things Cool with Us! 
As our HVAC Technician, you’ll be the mastermind behind the comfort of our spaces. From keeping the air perfectly chilled to making sure everything runs smoothly behind the scenes, you’ll maintain, repair, and optimise our cooling, ventilation, and air-conditioning systems.
You’ll work hands-on with chillers, VRFs, CCUs, and split units, making sure they’re energy-efficient, reliable, and fully compliant with safety standards. Your days will include preventive maintenance, troubleshooting tricky faults, coordinating and supervising contractors, and ensuring our HVAC systems are always ready to support business continuity.
If you enjoy solving problems, taking pride in well-run systems, and being the reason everyone stays cool and comfortable, this role is for you!&nbsp;
Does this sound like you? Here’s what you need to have to match our requirements:
<ul>
<li>Minimum 2 years in a technical role involving HVAC installations or maintenance.</li>
<li>Certification or training in refrigeration and air-conditioning.&nbsp;</li>
<li>Valid driving license.</li>
<li>Demonstrated experience in HVAC maintenance, fault finding, and system installations.</li>
<li>Familiarity with CCUs, Chillers, VRFs, and climate control systems.&nbsp;</li>
<li>Ability to interpret technical schematics, layouts, and commissioning reports.</li>
<li>Strong problem-solving skills and ability to diagnose HVAC issues effectively.</li>
</ul>
This is how you can hit a few more plus points for this position:
<ul>
<li>MCAST or technical institute qualification (MQF Level 3 Diploma) in Heating, Ventilation &amp; Air-Conditioning.</li>
</ul>
If this describes you, then this is a glimpse of what you'll be doing:
<ul>
<li>Carry out inspections, installations, repairs, and preventive maintenance on HVAC systems, including CCUs, chillers, VRFs, and split units.&nbsp;</li>
<li>Diagnose and resolve HVAC-related issues efficiently, ensuring comfort and operational continuity.</li>
<li>Conduct regular system testing to verify compliance with performance and safety standards.&nbsp;</li>
<li>Assist in surveying facilities and HVAC systems, reporting deficiencies or risks to superiors.&nbsp;</li>
<li>Assist in surveying facilities and electrical systems, reporting any deficiencies or risks to superiors.</li>
<li>Maintain accurate records of maintenance, inspections, and repairs carried out.</li>
<li>Supervise contractors during HVAC works, ensuring adherence to policies, procedures, and health and safety standards.</li>
<li>Prepare tools, materials, and documentation required for assigned tasks.</li>
<li>Participate in the on-call roster and respond to emergency requests.</li>
<li>Perform any other duties as assigned by superiors, including ad-hoc assignments.</li>
</ul>
What’s in it for you?
Joining our team comes with a lot of benefits! Here’s a glimpse of what we’ll offer you for being brilliant:
<ul>
<li>No more bills! Free UNLIMITED GO services for your home and mobile</li>
<li>Four weeks paid birth-leave for all non-birthing parents</li>
<li>Private Hospital Health Insurance, to protect you from unexpected, high medical costs</li>
<li>A budget to spend on your own personal and/or professional development</li>
<li>Therapy sessions to support your needs in collaboration with Richmond Foundation</li>
<li>A budget dedicated to your children’s summer school costs</li>
</ul>
… and more

Keep Things Cool with Us! 
As our HVAC Technician, you’ll be the mastermind behind the comfort of our spaces. From keeping the air perfectly chilled to making sure everything runs smoothly behind the...

HVAC Technician

Follow your vision, help us change the future.
Are you a commercially minded technical professional who thrives where networks meet negotiation? Do you enjoy shaping new products, building strategic partnerships, and delivering international connectivity solutions?
We’re looking for a Manager – Wholesale Data Services to lead the wholesale data strategy for GO and Cablenet (the GO Group), working closely with local and international carriers to drive growth, develop new business opportunities, and manage international capacity.
If you have a genuine can-do attitude, strong relationship-building skills, and a passion for turning technical opportunities into commercial success, we’d love to hear from you.
Does this sound like you? Here’s what you need to match our requirements:
•	A degree in Engineering or a related technical field, and/or 5+ years' experience in telecommunications, ideally in wholesale data services or carrier relationship management.&nbsp;
•	Experience in product development and launching new data services.&nbsp;
•	Strong commercial, analytical and negotiation skills, with the ability to structure and close complex business solutions through effective pricing, budgeting and strategic planning.
•	Effective project management skills and a track record of leading cross-functional teams.&nbsp;
•	Strong technical and commercial expertise in electronic communications, with sound knowledge of IP networking, data transit, international capacity solutions, MPLS, SD-WAN, Ethernet, and submarine and terrestrial cable infrastructure
•	A working knowledge of the regulatory and legal environment in which we operate.
This is how you can hit a few more plus points for this position:
•	Postgraduate qualification in Business Management.&nbsp;
•	Previous leadership experience, with a track record of managing and motivating teams
If this describes you, here’s a glimpse of what you will be doing in this position: 
•	Establish and maintain strong business relationships with International Carriers and local operators by acting as the interface and focal point with respect to data services for the GO Group, ensuring that business is dealt with promptly and in a satisfactory manner.
•	Actively contribute to the formulation of the wholesale data strategy and manages the team effectively in creating new and improving existing revenue streams from the Wholesale Data business.
•	Drive new business development in data transit, international capacity, and related wholesale data services, identifying and capitalizing on emerging opportunities in the market and commercializing group assets such as subsea infrastructure.&nbsp;
•	Draft and negotiate new agreements, and follow up and close deals, renewals and amendments to existing agreements with respect to the Data Services Portfolio.
•	Plan forecasts and negotiate and procure international capacity requirements with International Carriers and local operators.
•	Provide advice and propose solutions to external and internal client requirements and evaluate, recommend and, where applicable, implement services and solutions to enhance the Data Services Portfolio.
•	Carry out all necessary studies, analysis and cost calculations with the aim of minimising the wholesale data cost for the Group.
•	Co-ordinate the execution of projects by liaising with Technical, Finance, Legal, IT/Billing and other sections within the respective organisations.
•	Represent the GO Group in international conferences, trade events, fairs, exhibitions and meetings as necessary, with a focus on the data and capacity space.
•	Provide support to line management with commercial justification for network upgrades, capital investments as well as with pricing and business models related to data services.
•	Keep abreast with local and EU legal and regulatory wholesale and retail developments as they relate to data services.
•	Continually evaluate and timely adjust the International and Wholesale Data Services product strategy and plans to meet changing market and competitive conditions, ensuring the attainment of the Group's overall Wholesale strategic objectives.
What’s in it for you? 
Joining our team comes with a lot of benefits! Here’s a glimpse of what we’ll offer you for being brilliant: 
• Benefit from working within a hybrid organisation, enjoying a balance between working from the office or any other location of your preference
• Flexible working arrangements to suit different needs&nbsp;
• No more bills! Free UNLIMITED GO services for your home and mobile&nbsp;
• Four weeks paid birth-leave for all non-birthing parents&nbsp;
• Private Hospital Health Insurance, to protect you from unexpected, high medical costs&nbsp;
• A budget to purchase your next mobile device
• A budget to spend on your own personal and/or professional development&nbsp;
• Therapy sessions to support your needs in collaboration with Richmond Foundation&nbsp;
• In-house canteen serving delicious breakfasts, meals and snacks&nbsp;
• A budget dedicated to your children’s summer school costs&nbsp;
• Generous relocation package as well as any assistance needed for your smooth transition to Malta
… and more!&nbsp;
We'll recruit as soon as we find our match. Don't think twice - apply now.

Follow your vision, help us change the future.
Are you a commercially minded technical professional who thrives where networks meet negotiation? Do you enjoy shaping new products, building strategic...

Manager – Wholesale Data Services

Be the Spark Behind our Success.
We are seeking a skilled and reliable Electrical Technician to support the ongoing safety, performance, and reliability of our electrical infrastructure. This role involves the installation, maintenance, and repair of a wide range of electrical systems, including distribution boards, wiring, power systems (such as generators, UPS, and DC backup), and other installations. The successful candidate will also be responsible for fault diagnosis, supervising external contractors, and ensuring full compliance with safety regulations and industry standards.
Does this sound like you? Here’s what you need to have to match our requirements:
<ul>
<li>Being in possession of a valid electrical certification in electrical wirings and fittings (Wireman license A).</li>
<li>The candidate shall also be required to be willing to complete the Wireman License B;</li>
<li>Minimum 2 years of experience in a technical role involving electrical installations or maintenance.</li>
<li>Ability to interpret technical schematics, layouts, and commissioning reports.</li>
<li>Demonstrated experience in electrical maintenance, fault finding, and system installations.</li>
<li>Excellent Team Player and eager to keep on learning throughout his/her career;</li>
<li>Strong problem-solving skills;</li>
<li>Must be able to work on your own initiative, with minimal supervision;</li>
<li>Candidate must possess a valid driving licence</li>
</ul>
Here’s how you can hit a few plus points for this position:
<ul>
<li>Being in possession of an MCAST or technical institute MQF level 4 qualification (Diploma) in Mechanical/Electrical Engineering or equivalent will be considered as an asset</li>
<li>Being in possession of Wireman License B</li>
<li>Demonstrated experience on Air-conditioning and electrical systems</li>
<li>Basic understanding of access control, security and fire systems;</li>
<li>Fluency in Maltese &amp; English.</li>
</ul>
If this describes you, here’s a glimpse of what you will be doing in this position:
<ul>
<li>Carry out inspections, installations, repairs, and preventive maintenance on electrical systems and equipment.</li>
<li>Diagnose and resolve electrical issues in a timely manner to minimise downtime.</li>
<li>Support the maintenance of Generators, UPS systems, DC backup systems, and distribution networks.</li>
<li>Ensure electrical systems comply with health and safety standards and statutory regulations.</li>
<li>Assist in surveying facilities and electrical systems, reporting any deficiencies or risks to superiors.</li>
<li>Maintain accurate records of maintenance, inspections, and repairs carried out.</li>
<li>Supervise contractors during electrical works, ensuring adherence to policies, procedures, and health and safety standards</li>
<li>Prepare tools, materials, and technical documentation necessary for tasks.</li>
<li>Participate in the on-call roster and respond to emergency requests.</li>
<li>Perform any other duties as assigned by superiors, including ad-hoc assignments.</li>
</ul>
What’s in it for you? 
Joining our team comes with a lot of benefits! Here’s a glimpse of what we’ll offer you for being brilliant:&nbsp;&nbsp;&nbsp;
<ul>
<li>No more bills! Free UNLIMITED GO services for your home and mobile&nbsp;&nbsp;</li>
<li>Four weeks paid birth-leave for all non-birthing parents&nbsp;&nbsp;</li>
<li>Private Hospital Health Insurance, to protect you from unexpected, high medical costs&nbsp;&nbsp;</li>
<li>A budget to spend on your own personal and/or professional development&nbsp;&nbsp;</li>
<li>Therapy sessions to support your needs in collaboration with Richmond Foundation&nbsp;&nbsp;&nbsp;</li>
<li>A budget dedicated to your children’s summer school costs&nbsp;</li>
</ul>
...and more!
We'll recruit as soon as we find our match. Don't think twice - apply now!

Be the Spark Behind our Success.
We are seeking a skilled and reliable Electrical Technician to support the ongoing safety, performance, and reliability of our electrical infrastructure. This role...

Electrical Technician

Bring your skills to life
Are you hands-on and ready for your next challenge?
As a Maintenance Technician, you’ll be the go-to problem solver keeping our GO sites safe, functional, and looking their best. From fixing and maintaining everyday essentials to tackling a variety of practical tasks, no two days will be the same. You’ll take care of general maintenance and repairs across our sites — including carpentry, plumbing, painting, furniture fixes, and small technical jobs — while also lending a hand with equipment installations and supporting specialised technicians when needed.
If you enjoy variety, rolling up your sleeves, and making a real impact, this role has your name on it.
Does this sound like you? Here’s what you need to have to match our requirements:
<ul>
<li>Minimum 2 years’ experience in a maintenance or general repair role.</li>
<li>Secondary level of education.</li>
<li>Valid driving licence</li>
<li>Ability to perform a variety of minor maintenance tasks safely and effectively.</li>
<li>Basic understanding of building systems and workplace safety practices.</li>
<li>Ability to use hand tools, power tools, and maintenance equipment.</li>
</ul>
This is how you can hit a few more plus points for this position:
<ul>
<li>Vocational training or certification in general maintenance or a trade (e.g., carpentry, plumbing, mechanical) will be considered an asset.</li>
<li>Experience in building services, basic carpentry, or plumbing tasks preferred.</li>
</ul>
If this describes you, then this is a glimpse of what you'll be doing:
<ul>
<li>Perform general maintenance and repair tasks including carpentry, painting, plumbing, and minor electrical works.</li>
<li>Carry out preventive maintenance checks on building facilities, equipment, and furnishings.</li>
<li>Assist in moving, setting up, or installing furniture and equipment across company sites.</li>
<li>Respond to maintenance requests in a timely and professional manner.</li>
<li>Support team members when required, including preparation of tools and work areas.</li>
<li>Report any hazards, damages, or urgent maintenance issues to the Facilities Manager.</li>
<li>Maintain records of completed maintenance tasks and report follow-up actions.</li>
<li>Ensure all work is carried out in compliance with company safety standards and procedures.</li>
<li>Perform other duties and ad-hoc assignments as may be required by the Facilities Manager.&nbsp;</li>
</ul>
What’s in it for you?
Joining our team comes with a lot of benefits! Here’s a glimpse of what we’ll offer you for being brilliant:
<ul>
<li>No more bills! Free UNLIMITED GO services for your home and mobile</li>
<li>Four weeks paid birth-leave for all non-birthing parents</li>
<li>Private Hospital Health Insurance, to protect you from unexpected, high medical costs</li>
<li>A budget to spend on your own personal and/or professional development</li>
<li>Therapy sessions to support your needs in collaboration with Richmond Foundation</li>
<li>A budget dedicated to your children’s summer school costs</li>
</ul>
… and more

Bring your skills to life
Are you hands-on and ready for your next challenge?
As a Maintenance Technician, you’ll be the go-to problem solver keeping our GO sites safe, functional, and looking their...

Maintenance Technician

Shaping the Future Together
As a Technician – 4P, you will be responsible for delivering our True Fibre network directly into customers’ homes and businesses. You’ll handle the professional installation and setup of fibre services, networking equipment, connected devices, and CCTV systems, ensuring customers get the best from our technology.
Your role goes beyond basic connectivity. You’ll support home networking, smart‑technology solutions, and emerging services that improve how customers live and work. You’ll be on the front line every day — installing, maintaining, and troubleshooting — to make sure each customer enjoys a smooth, reliable experience.
While you’ll work independently in the field, you’ll also be part of a supportive, close‑knit technical team that has your back every step of the way.
Does this sound like you? Here’s what you need to have to match our requirements:
<ul>
<li>A good level of computer literacy;</li>
<li>A valid driving license to operate a company vehicle;</li>
<li>Fluency in written and spoken English;</li>
<li>Willingness to work outdoors and at heights;</li>
<li>Strong communication and customer service skills;</li>
<li>A positive attitude and team spirit;</li>
<li>Willingness to learn and develop technical skills on the job.</li>
</ul>
This is how you can hit a few more plus points for this position:
<ul>
<li>Experience working in a similar technical field;</li>
<li>Familiarity with Telecommunications technologies such as fiber optics, telephony, and IPTV;</li>
<li>The ability to work with minimal supervision;</li>
<li>Technical qualifications such as City and Guilds, CCNA, or similar;</li>
<li>Knowledge of electrical systems or networking;</li>
<li>A Wireman License or interest in obtaining one.</li>
</ul>
If this describes you, here’s a glimpse of what you will be doing:
<ul>
<li>Installing and maintaining GO services such as FTTH, IPTV, and Voice;</li>
<li>Rectifying faults and solving issues in customers' homes or business premises;</li>
<li>Jumpering and patching services in cabinets, MSANs, and test rooms;</li>
<li>Maintaining and upgrading network infrastructure, including distribution points and drops;</li>
<li>Working at heights and in open manholes or confined spaces as required;</li>
<li>Using GO systems to provision, update records, and manage stock;</li>
<li>Performing stock-related tasks such as ordering equipment and returning equipment;</li>
<li>Participating in on-call schedules, overtime, and work continuation as needed;</li>
<li>Supporting the deployment of new technologies such as energy management and home networking;</li>
<li>Assisting in the installation of network infrastructure, IoT devices, and structured cabling in homes and businesses;</li>
<li>Providing basic setup and installation of devices such as TVs, printers, and routers;</li>
<li>Adhering to health and safety protocols and assisting in ensuring best practices on the field.</li>
<li>Perform any other ad-hoc tasks as requested according to company needs.</li>
</ul>
What’s in it for you? 
<ul>
<li>Joining our team comes with a lot of benefits! Here’s a glimpse of what we’ll offer you for being brilliant:&nbsp;&nbsp;&nbsp;</li>
<li>No more bills! Free UNLIMITED GO services for your home and mobile&nbsp;&nbsp;</li>
<li>Four weeks paid birth-leave for all non-birthing parents&nbsp;&nbsp;</li>
<li>Private Hospital Health Insurance, to protect you from unexpected, high medical costs&nbsp;&nbsp;</li>
<li>A budget to spend on your own personal and/or professional development&nbsp;&nbsp;</li>
<li>Therapy sessions to support your needs in collaboration with Richmond Foundation&nbsp;&nbsp;&nbsp;</li>
<li>A budget dedicated to your children’s summer school costs&nbsp;</li>
</ul>
And more…&nbsp;&nbsp;

Shaping the Future Together
As a Technician – 4P, you will be responsible for delivering our True Fibre network directly into customers’ homes and businesses. You’ll handle the professional...

Technician - 4P

Step into the adventure. 
Do you have a passion for gadgets and customer satisfaction? Join our Retail Team within our Commercial department as a Retail Advisor and see your efforts rewarded with above-market commission rates.
As a key point of contact for our customers, you’ll provide product support across all four of GO’s platforms, devices, and CPE, while also assisting with the day-to-day responsibilities of our retail outlets. In addition to our core products, our Retail Team also supports customers interested in home contents insurance and PV panels, giving you even more opportunities to guide customers toward solutions that best fit their needs.
Our Retail team values a customer-centric approach and is committed to offering the best possible support. A calm, friendly approach and a strong team-player attitude are essential and will help you thrive in this role.
Does this sound like you? Here’s what you need to have to match our requirements: 
<ul>
<li>Possess a School Leaving Certificate or 1 year of experience in a similar role;&nbsp;</li>
<li>Good level of computer literacy in the use of standard office automation tools;&nbsp;</li>
<li>Have a strong command of verbal and written communication in the English language;&nbsp;</li>
<li>Excellent communication and interpersonal skills and be able to respond to customer queries, win customer’s confidence and conduct sales;&nbsp;</li>
<li>Strong customer-centric approach to service delivery;&nbsp;</li>
<li>Sharp problem-solving skills;&nbsp;</li>
<li>Strong team orientation;&nbsp;</li>
<li>Ability to work with minimal supervision;&nbsp;</li>
<li>Be enthusiastic, committed and possess a good work ethic;&nbsp;</li>
<li>Have good organisational skills;&nbsp;</li>
<li>Be customer-centric and eager to learn about new products and technologies;&nbsp;</li>
<li>Have a pleasant, friendly, outgoing personality;&nbsp;</li>
<li>Have a smart and neat appearance;&nbsp;</li>
<li>Be willing to work on a roster basis to accommodate outlet opening hours, including weekends and public holidays;&nbsp;</li>
<li>Be willing to work in different outlets of the Company/Business partners on a roster basis, which might include shift.&nbsp;</li>
</ul>
This is how you can hit a few more plus points for this position: 
<ul>
<li>Have a strong command of verbal and written communication in Maltese and/or Spanish;&nbsp;</li>
<li>Hold an MQF Level 2 certificate or higher;&nbsp;</li>
<li>Possess a valid driving licence and have their own transport. </li>
</ul>
If this describes you, then this is a glimpse of what you'll be doing: 
<ul>
<li>Offer second-level support on all of GO’s platforms, devices and CPE, to end consumer &amp; business customers;&nbsp;</li>
<li>Provide reports pertaining to returned/faulty devices as well as action taken;&nbsp;</li>
<li>Ensure that all matters and devices originating from/to the Retail channel in coordination with the Service Centre back office, are dealt with in a satisfactory manner;&nbsp;</li>
<li>Day-to-day handling of sales enquiries of the Company's products;&nbsp;</li>
<li>Work to achieve and exceed sales targets for the range of GO's products and services in line with the Company's business plans and policies;&nbsp;</li>
<li>Handle client accounts using the Company's POS, billing and customer care systems, dealing with cash and cheque receipts;&nbsp;</li>
<li>Provide assistance and a level of technical support to customers over the counter and on the phone;&nbsp;</li>
<li>Assume responsibility for all entries done which are related to customer information and the provisioning and or de-provisioning of services;&nbsp;</li>
<li>Assume responsibility for entries in the point of sale system and cash till and all required reconciliation, including stock items;&nbsp;</li>
<li>Ensure that all customer queries and complaints are attended to and resolved according to the Company's service levels;&nbsp;</li>
<li>Effectively contribute and ensure an exceptional customer experience within all outlets, in line with the Company's mission and policies;&nbsp;</li>
<li>Undertake training courses as and when required to ensure in-depth knowledge of the systems and offerings of the Company;&nbsp;</li>
<li>Participate at trade fairs, exhibitions and sales promotions, representing the Company and conducting sales and demonstrations of the Company's products and services;&nbsp;</li>
<li>Market, promote and sell the Company's products and services and customer support, as well as other duties within the Company or any of its associated companies as directed from time to time.</li>
</ul>
What’s in it for you? Joining our team comes with a lot of benefits! 
Here’s a glimpse of what we’ll offer you for being brilliant: 
<ul>
<li>Excellent commission reward scheme;</li>
<li>No more bills! Free UNLIMITED GO services for your home and mobile;</li>
<li>Four weeks paid birth leave for all non-birthing parents;</li>
<li>Private Hospital Health Insurance, to protect you from unexpected, high medical costs;&nbsp;</li>
<li>A budget to spend on your own personal and/or professional development;&nbsp;</li>
<li>Therapy sessions to support your needs in collaboration with Richmond Foundation;&nbsp;</li>
<li>A budget dedicated to your children’s summer school costs;&nbsp;</li>
<li>...and more!</li>
</ul>
We'll recruit as soon as we find our match. Don't think twice - apply now.

Step into the adventure. 
Do you have a passion for gadgets and customer satisfaction? Join our Retail Team within our Commercial department as a Retail Advisor and see your efforts rewarded with...

Job Opportunities