Do you want to feel technology at your fingertips?

We are seeking a highly motivated, results-driven Network Solutions Technician to deliver premium service and complex technical solutions to our valued business and high-profile customers. You will be the face of our commitment to excellence, providing end-to-end field support for advanced networking, Fibre-to-the-Home (FTTH), and smart security systems for residential and high-profile business clients. 

This role requires significant autonomy and is key to achieving our commercial goals by actively promoting and deploying connectivity and security solutions. 

Does this sound like you? Here’s what you need to have to match our requirements:

• Experience: Minimum 2 years in a field-based technical role (telecoms or networking). 
• Core Skills: Proven experience in at least two of the following: FTTH, IPTV, Wi-Fi networking, or Fibre Patching in Test Room operations. 
• Technical Proficiency: Hands-on experience with modern Wi-Fi setups and familiarity with outside plant deployment and testing practices. 
• Certification Commitment: Commitment to obtain the CWNA or CCNA certification within 6 months of training (training provided). 
• Licensing: A valid driving license, valid to drive in Malta. 
• Autonomy: Proven ability to operate independently with minimal supervision and own the resolution of technical challenges. 
• Customer Focus: Excellent communication, a customer-focused mindset, and strong interpersonal skills for liaising with business clients and third parties. 
• Sales Acumen: A sales-driven approach with the ability to identify and promote commercially viable solutions. 
• Availability: Willingness to work on a rotating shift roster, including occasional on-call duty and overtime.

Here’s how you can hit a few plus points for this position:

• Possession of current CCNA Certification. 
• Strong leadership and negotiation skills. 
• Experience with IP routing and network segmentation. 

If this describes you, here’s a glimpse of what you will be doing in this position:

• Install, maintain, and troubleshoot FTTH, IPTV, Voice, and related services in line with GO standards.
• Patch, test, and maintain services in OHUBs, OCABs, ODPs, and Test Rooms to ensure network reliability.
• Configure and install demarcation devices (routers, modems, etc.) to support P2P, IPLC, VLAN bridging, IP routing, and network segmentation.
• Conduct wireless site surveys and post-installation checks to optimise Wi-Fi coverage and performance.
• Deploy, configure, and troubleshoot CCTV systems, alarm systems, smart intercoms, and Ubiquiti UniFi devices (including Protect systems).
• Promote commercial growth and customer satisfaction by identifying upsell opoortunities, aligning solutions with client needs, and supporting business clients/subsidiaries.
• Work on Wi-Fi Crew to achieve monthly sales targets for connectivity and security solutions.
• Work independently in the field, including at heights or in confined spaces (manholes, ladders, cherry pickers) adhering to health and safety standards.
• Liaise with clients, business representatives, and third parties to coordinate service delivery and resolve issues effectively.
• Record, track, and report installations and maintenance activities through plat-forms such as Monday.com, LNI, Litevu, and Salesforce/Click, ensuring timely completion of MITA and business requests.